Booked this property for a ski/snowboard trip in December. House is as pictured with a few amenities missing. Heating system is also very inconsistent throughout rooms, doesn't increase even if you turn it up.
Addressing the main points of the review:
1. Cleanliness: Overall, the property is clean and very presentable. However, there are a plethora of dead bugs in the window sills if you decide to get some fresh air. Noticed limescale in the kettle and a water filter that needed to be changed.
2. Check-in: Check in is very seamless. Host sent email with details that may be different from the listing. For example, the 11am checkout time was changed to 10am.
3. Accuracy: The listing is mostly correct, except the owners may hide or change up a few policies. For example, access to the dryer and washer is only for stays over 2 nights. There is no provided laundry detergent. The basketball court has a deflated ball and broken pump. The pinball machine does not operate.
4. Communication: Communication with host is good enough while on the property. Host responds reasonably quickly, however responses don't always result in a mutual solution. E.g., saying that guests are not provided any kind of detergent because different guests prefer different brands is not a solution. Or if a guest brings up that there's a lot of dead bugs, stating it is a different bug is not a solution. Owners are unwilling to talk after the stay, even through VRBO.
5. Location: Can easily miss the driveway in.