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Atlas Medina & Spa

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Atlas Medina & Spa

Outdoor pool, pool umbrellas
Couples treatment room(s), sauna, hot tub, Turkish bath/hammam
Lobby sitting area
Garden
Sports facility

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Gym
  • Spa
  • Room service

Explore the area

Map
Avenue Hassan 1er, Marrakech, 40000
  • Palais des Congrès
    2 min walk
  • Avenue Mohamed VI
    2 min walk
  • Menara Gardens
    11 min walk
  • Marrakech (RAK-Menara)
    12 min drive

Room options

View all photos for 2 Chambres adjacente

2 Chambres adjacente

2 Chambres adjacente

  • 80 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, Pool View

Standard Room, Pool View

Standard Room, Pool View

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

View from room

Standard Double Room

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Single Room, Pool View

In-room safe, desk, blackout curtains, soundproofing

Single Room, Pool View

  • 40 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

View from room

Standard Single Room

  • 35 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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About the area

Marrakech

With a stay at Atlas Medina & Spa, you'll be centrally located in Marrakech, within a 5-minute drive of Jemaa el-Fnaa and Majorelle Garden. .This luxury hotel is 0.4 mi (0.7 km) from Avenue Mohamed VI and 0.6 mi (1 km) from Menara Mall.

What's nearby

  • Palais des Congrès - 2 min walk
  • Menara Mall - 11 min walk
  • Marrakech Plaza - 18 min walk
  • Majorelle Garden - 4 min drive
  • Jemaa el-Fnaa - 5 min drive

Getting around

  • Marrakech Central Station - 13 min walk
  • Menara Airport (RAK) - 12 min drive

Restaurants

  • ‪% Arabica - ‬4 min walk
  • ‪Medley - ‬5 min walk
  • ‪Waffle Factory - ‬8 min walk
  • ‪Paul - ‬11 min walk
  • ‪Papàlazzo - ‬5 min walk

About this property

Atlas Medina & Spa

Luxury Marrakech hotel in Hivernage with 2 restaurants
Atlas Medina & Spa offers 235 accommodations with safes and bathrobes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 235 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Jacaranda, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Jacaranda - Overlooking the garden, this buffet restaurant serves breakfast, lunch, and dinner.
Tataoui - Overlooking the pool and garden, this restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Jacaranda
  • Tataoui

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Cots/infant beds (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Dressing gowns
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: noon; Check-in end time: 7 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 18 2022 to August 17 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for MAD 300.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MAD 30 per night
  • A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa tub
Guests under 18 years old are not allowed in the spa

Property is also known as

Atlas Medina
Atlas Medina Hotel
Atlas Medina Hotel Marrakech
Atlas Medina Marrakech
Atlas Medina And Spa
Medina Spa Marrakech
Atlas Medina & Spa Hotel
Atlas Medina & Spa Marrakech
Atlas Medina & Spa Hotel Marrakech

Atlas Medina & Spa Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 363 reviews" "
Rating 8 - Good. 153 out of 363 reviews" "
Rating 6 - Okay. 51 out of 363 reviews" "
Rating 4 - Poor. 34 out of 363 reviews" "
Rating 2 - Terrible. 19 out of 363 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant and comfortable. Friendly and professional staff.
Stayed 1 night in May 2022

2/10 Terrible

Eddie

Disliked: Staff & service, amenities, property conditions & facilities
I have pictures to illustrate the very bad condition of this property. Upon check out i was told that the prpery will be closed for renovation as of that day. I proceeded to ask for a refund to all or some of money i paid them. They were too unhelpful.
Stayed 1 night in Jun 2022

8/10 Good

Andrew

Liked: Cleanliness, staff & service
If you have US standards of a sparkling new property, with everything perfectly pristine, you'll be disappointed. This 20 year old property is a bit worn, but still very clean! There were annoyances, like being checked into a dirty room, the room service card not in the room (and with a limited menu), needing to pay for room service with cash, the gift shop not being open to buy water....but staff were professional and handled business. Don't go expecting a US experience where staff jump to attention and anticipate your needs! Staff were friendly and warm, and did their job. Breakfast buffet was solid, with much variety, promptly refilled, and a good mix of traditional fare with things like omlets. Staff spoke English and were helpful. Downsides: in a tourist hotel zone around 30 minute walk from the downtown markets. Convenient to the train station. Massive Carrefour supermarket 20 min walk, corner store maybe 10 minute walk away. Reasonable value for money, given the ridiculous prices for hotel rooms in the market area. Likely would stay again.
Stayed 2 nights in May 2022

2/10 Terrible

Jan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
253 rooms and 13 parking spots. Do the math. They have an onsite parking lot that they refuse to open. Reception is slow and unfriendly. Car staff is mostly rude, except for 1 staff member who was actually helpful. Restaurant staff also unfriendly. Property is in need of updates and is heavily showing eear and tear. Room contained many items from precious guests.
Stayed 2 nights in May 2022

4/10 Poor

osama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
In stoppable decline
I have been to this hotel several times over the years since it opened, I have noticed a continuous decline, this was probably my last time
Stayed 1 night in May 2022

6/10 Okay

Avi

Stayed 1 night in May 2022

8/10 Good

Maria Angelica, Scarborough

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The aircon wasn’t that good and food is expensive but area is quite nice
Stayed 1 night in May 2022

10/10 Excellent

Greta A, ARLINGTON

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel. Comfortable beds and spacious rooms. Accomdating staff. Great experince.
Stayed 1 night in Oct 2021

8/10 Good

adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Abderrahmane, Casablanca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good stuff is nice only walcome drink was missed in the room on my arrival but OK good luck
Stayed 1 night in Feb 2020

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool area
Very pleased with our stay. Fabulous pool area. Large comfortable room with large balcony
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff were very pleasant and helpful. Services good, location perfect. The hotel is clean but can be updated. My main concern was the aromatic smell as I found it too overwhelming for my senses. (I understand this is cultural and I am sensitive to strong smells as it gives me headaches; so take review with awareness). Overall my stay was pleasant and safe.
Stayed 7 nights in Feb 2020

10/10 Excellent

Hansdev

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2020

4/10 Poor

Zayn

Travelled with partner
Disliked: Cleanliness, staff & service
Hotel is very misleading. They say it’s a 5* however I would never give it that rating. Staff are very much useless and unhelpful. Rooms are very dirty. Breakfast is a joke upon what they offer. Overall very bad experience...to much was wrong
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
The design of the hotel, the location and the friendly and highly professional staff were a delight. The room was spacious, spotless and the terrasse view was fantastic. I just regret more family friendly entertainment at night such as shows or kids disco. The singer was outstanding at night in the a la carte area.
Stayed 5 nights in Oct 2019

2/10 Terrible

khawar

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at the hotel was nice, the hotel is clean and well maintained. However the staff just barge into the room without knocking. There needs to be more privacy for the guests.
Stayed 4 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

2/10 Terrible

Jack, Boston

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Messy checkin. Messy hotels. Very bad rooms, smell so bad we had to leave. Unfriendly staff. Couldn’t find my reservation.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Very easy to get to on our motorbikes in the new part of town with security all night available
Stayed 1 night in Jun 2019

4/10 Poor

FREDERICK

Disliked: Cleanliness, staff & service
Quality of the internet really very bad. At times no reception or frequent total breaks. No effective reaction of the technical services except to say we will repair and check with our manager. Pool edge and sun chairs infected with dried bird excrement
Stayed 1 night in Jun 2019

8/10 Good

Amble

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bathroom Shower Door
The glass door to the shower does not close and there is a pool of water in the bathroom after the shower.
Stayed 1 night in May 2019