This is a beautiful property, located within walking distance of the highlights of the Medina. Like every riad in Marrakech, it will be IMPOSSIBLE to find without being guided there. After reading another traveler's advice, we called the property and had them send a taxi to pick us up at the airport on arrival. The driver drove us the short distance (5k) to the medina walls, parked the cab, and walked us in (1k) through the medina to the front door of the riad. You access the riad through a beautiful door at the end of a narrow, wandering alley. Once you've been shown where it is, you'll be fine on your own.
Our entire experience was perfect. Likely because of two reasons: We were the only guests there for 3 of the 4 nights; and, it was December so we avoided the heat that I've heard can be a city-wide issue. There appear to be 7-8 beautifully-appointed suites on the property, so even at capacity you won't be dealing with many people. A central, open air courtyard brings fresh air and the faint sounds of the nearby Jemaa el Fna market, and the daily prayers of the various mosques in the medina. The three-level riad has a rooftop oasis where a multi-plate breakfast was cooked and served fresh each morning.
Service was outstanding. A knock at the front door quickly brings a staff member to let you into the property, 24 hours a day. The food was amazing, and the room was made up each day. There seemed to be 2-3 staff members on the property at any time, perfect for its size.