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Palace Alexander Jena

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palace Alexander Jena

Steam room, hot stone massages, massages on the beach, massages
Terrace/patio
Lobby
Mountain view
Deluxe Double Room, 1 King Bed, Pool View | View from room

Reviews

2.0 out of 10

Popular amenities

  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Pool
    Pool
  • Spa
    Spa
  • Breakfast included
    Breakfast included

Explore the area

Map
KM 6, Dar Tounsi, Villa Aarini, Marrakech, Marrakech, 40000
  • Museum Palmeraie
    6 min drive
  • Palmeraie Palace Golf
    8 min drive
  • Marrakech Museum
    11 min drive
  • Marrakech (RAK-Menara)
    27 min drive

Room options

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Comfort Room, 1 Bedroom, Private Bathroom, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Comfort Double Room

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Deluxe Double Room, 1 King Bed | View from room

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Deluxe Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Pool View

Deluxe Double Room, 1 King Bed, Pool View | View from room

Deluxe Double Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

Comfort Double Room, 1 Double Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

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About the area

Marrakech

With a stay at Palace Alexander Jena in Marrakech (Annakhil), you'll be within a 15-minute drive of Jemaa el-Fnaa and Majorelle Garden. .This casino hotel is 5.7 mi (9.2 km) from Avenue Mohamed VI and 6.5 mi (10.4 km) from Menara Mall.

What's nearby

  • Palmeraie Palace Golf - 8 min drive - 4.4 km
  • Majorelle Garden - 12 min drive - 8.2 km
  • Le Jardin Secret - 13 min drive - 8.2 km
  • Bahia Palace - 13 min drive - 8.2 km
  • Jemaa el-Fnaa - 13 min drive - 9.3 km

Getting around

  • Marrakech Central Station - 21 min drive
  • Menara Airport (RAK) - 27 min drive

Restaurants

  • ‪Oasis Café Tafernaout - ‬11 min drive
  • ‪Station Service Al Baraka - ‬8 min drive
  • ‪Restaurants Hôtel Marmara Madina - ‬11 min drive
  • ‪Bruschetta - ‬11 min drive
  • ‪Al Baraka - ‬6 min drive

About this property

Palace Alexander Jena

Marrakech hotel in Annakhil with a full-service spa and a casino
Palace Alexander Jena offers 5 air-conditioned accommodations with hair dryers and complimentary toiletries. These individually furnished accommodations include desks. Beds feature Select Comfort mattresses. Televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include hot stone massages. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 5 individually furnished guestrooms. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages. After enjoying recreational amenities such as an outdoor pool and an indoor pool, a lucky night at the casino is the perfect end to the day. This hotel also features complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Marrakech? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and 80 meeting rooms. A shuttle from the airport to the hotel is complimentary (available 24 hours).
A complimentary self-serve breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Palace Alexander Jena has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Free secured, covered valet parking on site
  • Free 24-hour pick-up airport shuttle
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free self-service breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • In-room childcare (surcharge)
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Lockers available

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Golf cart
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (861 square feet of space)
  • Meeting rooms - 80

Outdoors

  • Garden

Spa

  • Massage - hot stone
  • Massage - on the beach
  • Spa open daily
  • Steam room

Accessibility

  • Lift

More

  • 2 casino gaming tables
  • 10 casino slot machines
  • 5 casino VIP rooms
  • Casino (6458 square feet of space)
  • Casino sportsbook
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Select comfort bed

Bathroom

  • 15 bathrooms
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 48-cm TV
  • Satellite channels

More

  • Desk
  • Electrical adapters/chargers
  • Individually furnished

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.92 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and window guards

We should mention

The seasonal pool will be open from March to November
Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Riad Alexander
PALACE ALEXANDER JENA Hotel
PALACE ALEXANDER JENA Marrakech
HOTEL ALEXANDER PALAIS JENA MARRAKECH
PALACE ALEXANDER JENA Hotel Marrakech

Palace Alexander Jena Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 0 out of 1 reviews" "
Rating 2 - Terrible. 1 out of 1 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ITS A FRAUD! the Riad doesn’t excist- when we arrived at the airport they send me an WhatsApp with a nonsens story and that they could not have us .. and that they said we had to go to another Riad and instead of the pick up service etc they let me take a cab to a different Riad that totally had not the facilities I booked for . I booked a different hotel because of that and made double costs ., later I went to the place where the Riad is supposed to be (pin on the map on Expedia) and there is no Riad at that place So never book this place!! I complained at Expedia and asked my money back but still not sure in getting it back
Stayed 5 nights in Dec 2019