The staff or host were very friendly , other than that , I will not recommend this place , first of all it is located in a very sketchy neighborhood, not walking distance to Médina , you can walk for 30 minutes thru dangerous streets with no light or crossing paths and you will make it at your own risk. My room was very small and a very hard bed , no bathroom door , no privacy , Riad located next to a mosque , call of prayers in the morning extremely loud, I could keep mentioning so many downfalls, but if you don’t mind Staying in a place that provides the basic comfort , it’s your choice .