We slipped through the cracks. I spent 3 days trying to get in contact with the Riad yo arrange an airport pickup. The phone number listed on hotels.com and Riad Dar Zayas website did not work, no matter what time of day I called. Later, the hotel owner showed me that he usually messages his guests through hotels.com, but a message didnt get to us for some reason.
We were unable to arrange an airport pickup. At 11PM, we took a taxi. The taxi dropped us off at the Medina, in an alley, and told us 2 random men would walk us to our hotel. It was our first time in Morocco. It was sketchy. When we finally got to our Riad, the men walking us charged us a "fee" of $60 for walking us a few blocks. This was in addition to the $30 we spent on our taxi.
On the way out, we paid $20 for the taxi and nothing for the riad keeper to escort us out.
We were ripped off.
Otherwise, the riad was beautiful, great location, included a nice breakfast. Wifi was consistent. Bed throw had a stain, but the room was otherwise clean. Rooftop did not have a view. On Google, this place is called "Riad Dar Zahia". No in-room safe.