Were given wrong directions on our E Mail from the hotel re the subway line to take. Hotel had no outside signage, when we finally found it, there are 2 other names of the same hotel, Check in was OK, room wasn't ready since it was before noon. Checked in a 15:00, up to the room with no A/C. Oh it worked, blew out 4 inches and that was it. Called from desk, told maintenance man was on vacation. I advised to call someone else, he would have to speak to manager about it.No other rooms to change to, yet Expedia was still booking this hotel on their web site? After a very hot day site seeing, air still not fixed but the hotel did put in a fan in our room. Asked about a ice bucket for a cold drink in our room while relaxing, told hotel doesn't have ANY ice what so ever. Really!!!!! One of the smallest rooms we have been in in Europe so far, no place to put luggage except on the bed while getting out your clothes. Shower had good water pressure but the shower head wasn't tight to the wall and sprayed all over, Manager never did contact us re A/C.