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Hotel Marseille Centre Gare Saint-Charles

3.0 star property

Photo gallery for Hotel Marseille Centre Gare Saint-Charles

Exterior
Terrace/patio
Exterior
Exterior
Standard Room, 2 Single Beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View map
15 Boulevard Maurice Bourdet, Marseille, Bouches-du-Rhone, 13001
  • Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Museum of European and Mediterranean Civilisations
    ‪3 min drive‬
  • Velodrome Stadium
    ‪5 min drive‬
  • Marseille (MRS-Marseille - Provence)
    ‪24 min drive‬

Room options

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (Smart)

Room, 1 Double Bed, Accessible (Smart)

Room, 1 Double Bed, Accessible (Smart)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

In-room safe, individually decorated, desk, soundproofing

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, individually decorated, desk, soundproofing

Standard Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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Ibis Marseille Centre Gare Saint Charles

  • Pet-friendly
  • Free WiFi
  • Restaurant
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4.0 out of 5, Very good, 1,008 reviews
The price is AU$170
includes taxes & fees
28 Sept - 29 Sept
Ibis Marseille Centre Gare Saint Charles

About the area

Marseille

A stay at Hotel Marseille Centre Gare Saint-Charles places you in the heart of Marseille, within a 5-minute drive of La Vieille Charite and Museum of European and Mediterranean Civilisations. .This eco-certified hotel is 1.6 mi (2.6 km) from Grand Port Maritime de Marseille and 2.4 mi (3.9 km) from Notre-Dame de la Garde.

What's nearby

  • Grand Port Maritime de Marseille - 2 min drive - 2.1 km
  • Museum of European and Mediterranean Civilisations - 3 min drive - 1.8 km
  • Notre-Dame de la Garde - 4 min drive - 3.2 km
  • Velodrome Stadium - 5 min drive - 4.5 km
  • Marseille Provence Cruise Terminal - 9 min drive - 7.9 km

Getting around

  • Marseille Saint Charles Station - 2 min walk
  • St. Charles Station - 2 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Carls Junior - ‬2 min walk
  • ‪L'Ecomotive - ‬3 min walk
  • Brasserie Le Printemps
  • Sur le Pouce

About this property

Hotel Marseille Centre Gare Saint-Charles

Eco-certified hotel with a 24-hour business center and a 24-hour front desk
Hotel Marseille Centre Gare Saint-Charles offers 120 accommodations with safes and coffee/tea makers. Each accommodation is individually decorated. A pillow menu is available. 81-cm LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 120 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Hotel Marseille Centre Gare Saint-Charles. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee. Children aged 12 and younger eat free breakfast.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Marseille? This hotel has 25 square feet (2 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 13 per person
  • A bar/lounge
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 25 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (100 centimetre high)

More

  • 8 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 81-cm LCD TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 16 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Holiday Inn Express Marseille Saint Charles
Holiday Inn Express Saint Hotel Marseille Charles
Holiday Inn Express Marseille-Saint Charles Hotel Marseille
Holiday Inn Express Marseille Saint Charles Hotel
Express seille Saint Charles
Marseille Gare Saint Charles
Hotel Marseille Centre Gare Saint Charles
Holiday Inn Express Marseille Saint Charles
Hotel Marseille Centre Gare Saint-Charles Hotel
Holiday Inn Express Marseille Saint Charles by IHG
Hotel Marseille Centre Gare Saint-Charles Marseille
Holiday Inn Express Marseille Saint Charles an IHG Hotel
Hotel Marseille Centre Gare Saint-Charles Hotel Marseille

Reviews

Hotel Marseille Centre Gare Saint-Charles Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 451 out of 1005 reviews
Rating 8 - Good. 351 out of 1005 reviews
Rating 6 - Okay. 133 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 39 out of 1005 reviews

Reviews

10/10 Excellent

Jacquelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location excellent as opposite the train & bus station. Also friendly & helpful check-in staff.
Stayed 2 nights in Jun 2025

8/10 Good

Rosemary

Stayed 10 nights in Jun 2025

10/10 Excellent

Vamsi

Stayed 1 night in Jun 2025

2/10 Terrible

Cathy, Boca Raton

Disliked: Amenities, property conditions & facilities
This property just changed ownership no longer in Holiday Inn Express group. It is in a repair period. I booked a room with balcony, but was told not available. Instead,they gave me a room,the bathroom sink was leaking. No handyman came, they gave me a lot of towels put on bathrooms floor. I just had 2 long day flights back to Marseille, very exhausted, no energy to argue with them. Of course not happy. Until I checked out (2 day stays), no one came to repair..
Stayed 2 nights in Jun 2025

10/10 Excellent

Rosanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Rosa

Travelled with family
Disliked: Cleanliness
Not good
Stayed 1 night in May 2025

4/10 Poor

Sanford

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Disappointing stay in Marseille

We could not find the hotel because the name has changed. It is no longer Holiday Inn Express. We had not been notified by email. We wasted an hour in the afternoon heat searching and finally found it. See photo. Our first room had a cracked sink and the safe was not working (photos). The manager was sympathetic and offered a different room with a noisy air conditioner. Our third room was fine except that the sink was cracked, the safe didn't work and there was black mold on the bathroom walls and shower glass (photos). This room later developed a noisy air conditioner. Breakfasts were typical Holiday Inn Express format and good. The white vertical pole in this area was filthy (photo) and some seats were ripped (photo). Bed linens were very good. We felt the area is not safe at night. There is spray-painted graffiti everywhere outside the hotel and in many places throughout the city. There is a good grocery store next to the hotel. Very handy to have the train station and bus station across the street. Avoid the laneway to the right down the street from this hotel. There are areas of piled garbage, men in doorways and garbage on the streets. We hope that the new owners of this hotel will do a thorough renovation. This is the first time in many years of travelling that we have encountered problems at a major hotel.
New hotel name
Cracks in two sinks (one sink shown)
Black mould on bathroom tiles
Graffiti all around main train station and in many parts of Marseille
Stayed 5 nights in May 2025

8/10 Good

Chen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good value. Breakfast included. Right across from the train station. Only complaint is that there are few restaurants around.
Stayed 2 nights in May 2025

6/10 Okay

Doris

Stayed 1 night in May 2025

10/10 Excellent

Konstantinos

Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 3 nights in May 2025

6/10 Okay

Cathy, Boca Raton

Disliked: Staff & service, amenities
This hotel is not belonging to Holiday Inn Express anymore. Now management locked all safe boxes. Guests are not allowed to use it. But on there website still listed safe box in room. My room sink was blocked before I checked in, I reported to front desk immediately, no one came. Until evening I insisted to change a room. The young lady in front desk was not reliable.
Stayed 1 night in Apr 2025

10/10 Excellent

Alan, Silver Spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient for the train passengers, but nothing is really special in the area, even no decent restaurants around.
Stayed 3 nights in Apr 2025

6/10 Okay

JENNY

Travelled with group
Liked: Cleanliness, staff & service
Very basic accommodation. Clean beds and bathroom. No fridge in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Bharani

Travelled with family
Liked: Staff & service, amenities
none
Stayed 1 night in Feb 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was helpful and very informative. The space was clean , the tvs are very antiquated Breakfast was ok
Stayed 1 night in Mar 2025

10/10 Excellent

ELvio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great location for a short stay in Marseille. Staff was amazing and hotel was very quite and clean.
Stayed 4 nights in Feb 2025

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Darcy J

Stayed 2 nights in Feb 2025

10/10 Excellent

Din

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Nov 2024

10/10 Excellent

Din

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Jan 2025

8/10 Good

stuart

Stayed 8 nights in Jan 2025

6/10 Okay

Jan

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Jimmy

Liked: Cleanliness
Disliked: Staff & service
Basic hotel near train station. Decent breakfast. One of the few hotels in the area with enough height for a view.
Stayed 2 nights in Jan 2025