4/10 Poor
Verified traveller
Business traveller
7 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing
The reception staff were very helpful and the dining room staff member too.
But:
I found the room very dark - the dark aubergine colour scheme for the walls and the carpet made it darker and the window made smaller by the wooden frame around it did not help.
I think that the bathroom had recently had a makeover and was very nice but could have done with a shelf both over the basin or to one side and/or in the shower for my stuff. As it was, there was little room on the basin and things kept falling into the basin itself risking falling down the plughole. There was no toilet brush and the toilet roll holder was rusty. I do not find memory foam mattresses comfortable - a personal view - so my sleep was broken.
The hotel is old/ quirky and it's easy to get lost but there were very few signs. The lack of sockets by the bed or even an extension cord from the nearest socket was unhelpful.
The restaurant was closed (except for breakfast) so I had to go out for supper. As a woman on her own, I found this daunting. The receptionist tried but had nothing to recommend locally and I set off into the rain in hope which was not fulfilled by a disappointing meal in the nearby Vietnamese restaurant.
Breakfast in the hotel was disappointing: sliced bread was on offer together with stale undercooked croissants from at least the day before. There was no fresh fruit or plain yoghourt offered just sweetened fruit yoghourt and small packets of cereal but e.g. no granola.
Verified traveller
Stayed 2 nights in Sep 2024