Tru By Hilton Martinsburg

2.5 star property

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Snack bar
Room, 2 Queen Beds
Lobby
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
801 Snapp Street, Martinsburg, WV, 25401
  • Martinsburg Mall
    ‪4 min walk‬
  • Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪3 min drive‬
  • For the Kids, By George Children's Museum
    ‪3 min drive‬
  • Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪11 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Martinsburg

With a stay at Tru By Hilton Martinsburg in Martinsburg, you'll be within a 5-minute walk of Wurzburg Dog Park and Martinsburg Mall. .This hotel is 1 mi (1.6 km) from Wonderment Puppet Theater and 1.5 mi (2.3 km) from Apollo Civic Theatre.

What's nearby

  • Martinsburg Mall - 4 min walk - 0.4 km
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 3 min drive - 2.5 km
  • Belle Boyd House - 3 min drive - 2.5 km
  • For the Kids, By George Children's Museum - 3 min drive - 2.5 km
  • Adam Stephen House - 3 min drive - 2.5 km

Getting around

  • Martinsburg Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 11 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Cracker Barrel - ‬14 min walk

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
Tru By Hilton Martinsburg offers 15 accommodations. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 129 out of 160 reviews
Rating 8 - Good. 19 out of 160 reviews
Rating 6 - Okay. 7 out of 160 reviews
Rating 4 - Poor. 0 out of 160 reviews
Rating 2 - Terrible. 5 out of 160 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. This is the second stay at a Tru hotel. Both visits have been great. The hotel is clean, modern, and new. Friendly staff, and a good breakfast. I like the 24 hour coffee. Good hotel for pets.
Stayed 1 night in Jan 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute modern hotel with great staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Roch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Pierre Olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jalon

Stayed 1 night in Jan 2025

10/10 Excellent

KALEAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kandy

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

John E

Stayed 1 night in Jan 2025

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

ayron n, Glen Rose

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk from Houston TX was so nice and easy to deal with. Very helpful. Give her a raise.
Stayed 1 night in Oct 2024

10/10 Excellent

Staci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place.
Stayed 1 night in Dec 2024

10/10 Excellent

Porscha

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, Convenient nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

ERIC, Charlottesville

Stayed 1 night in Dec 2024

10/10 Excellent

Samuel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people. Clean facility. Rooms are small, but comfortable. There was no ice bucket or coffee pot in the room, but i didnt need either on this trip. The breakfast didnt offer much variety. I will stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Second time here
Stayed 1 night in Dec 2024

10/10 Excellent

Jenna

Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Issues yet, accommodating

We had asked for a handicap room for my disabled father, but they informed me they were having shower issues in the bathrooms of the handicap assessable rooms. But they were very accommodating to getting me a room that was close to the elevator and close to the exits
Stayed 2 nights in Nov 2024

10/10 Excellent

Tina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the outside area with the fire pit.
Stayed 1 night in Nov 2024