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Diamond Bay

3.5 star property

Photo gallery for Diamond Bay

Terrace/patio
Junior Suite, 2 Queen Beds, Non Smoking
Junior Suite, 2 Queen Beds, Non Smoking | Balcony view
Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms
Beach nearby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Av. Ernesto Coppel Campaña no. 725, Col. Zona Nuevo Mazatlan, Mazatlán, SIN, 82100
  • Mazagua Aquatic Park
    ‪3 min drive‬
  • Witches Beach
    ‪6 min drive‬
  • Mazatlan International Center
    ‪8 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪29 min drive‬

Room options

View all photos for Studio

Studio

Studio

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • 57 sq m
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

Junior Suite, 2 Queen Beds, Non Smoking

  • 52 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms | Living room

Superior Suite, 2 Queen Beds, Non Smoking, 2 Bathrooms

  • 59 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

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Exterior

Varali Grand Hotel

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  • Kids pool
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1241)
The price is AU$128
for 1 room
includes taxes & fees
14 Apr - 15 Apr
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About the area

Mazatlán

With a stay at Diamond Bay in Mazatlán (Cerritos), you'll be within a 15-minute drive of Cerritos Beach and The Mazatlan Malecón. .This hotel is 9.6 mi (15.5 km) from Mazatlán Aquarium and 11.5 mi (18.6 km) from Olas Altas Beach.

What's nearby

  • Mazagua Aquatic Park - 3 min drive - 2.1 km
  • Witches Beach - 6 min drive - 2.6 km
  • Mazatlan International Center - 8 min drive - 4.3 km
  • Galerias Mazatlan - 9 min drive - 5.5 km
  • Cerritos Beach - 10 min drive - 6.2 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 29 min drive

Restaurants

  • ‪Kelly's Bar - ‬7 min walk
  • ‪The Bistro - ‬13 min walk
  • ‪Pacha Mama - ‬10 min drive
  • ‪Playa Brujas - ‬5 min drive
  • ‪La Cordeliere - ‬7 min walk

About this property

Diamond Bay

Hotel in Mazatlán with a 24-hour front desk and an outdoor pool
Diamond Bay offers 37 air-conditioned accommodations with safes and slippers. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 37 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. Flat-screen televisions are provided for your entertainment. Conveniences include safes and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. English breakfasts are available for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
English breakfasts are available for a surcharge.
Diamond Bay has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee: MXN 120 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Hob
  • Kitchenette
  • Late-night room service
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 120 per person
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Diamond Bay Bloom Hotel Mazatlan
Diamond Bay Bloom Hotel
Diamond Bay Bloom Mazatlan
Diamond Bay Bloom
Diamond Bay Hotel
Diamond Bay Mazatlán
Diamond Bay by Bloom
Diamond Bay Hotel Mazatlán

Diamond Bay Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 131 out of 357 reviews
Rating 8 - Good. 89 out of 357 reviews
Rating 6 - Okay. 67 out of 357 reviews
Rating 4 - Poor. 30 out of 357 reviews
Rating 2 - Terrible. 40 out of 357 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Maria E

Stayed 2 nights in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite a ways from everything. Restaurant was never open when I was on the property. The building and grounds were lovely. View and sound of waves was wonderful.
Stayed 2 nights in Nov 2024

2/10 Terrible

Irma

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had no power. They transferred me to a different hotel which was very small, dirty and very unsafe. 2 hotel guests were murdered by the elevators
Stayed 3 nights in Nov 2024

10/10 Excellent

Jared

Stayed 2 nights in Jul 2024

2/10 Terrible

zayra

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was dirty even after it was cleaned, roaches in the hallway staff was unfriendly
Stayed 4 nights in Jul 2024

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jul 2024

10/10 Excellent

Michel

Stayed 2 nights in Jun 2024

8/10 Good

Rosa Aide

Stayed 2 nights in May 2024

8/10 Good

Jesus

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was inconvenient that there was a fee for a guest to visit the hotel or basically visit you. Also, if you’re on ground level beware of frogs entering your bedroom.
Stayed 5 nights in May 2024

10/10 Excellent

Daisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small property. Staff is very friendly!
Stayed 3 nights in May 2024

8/10 Good

Andrea

Stayed 3 nights in May 2024

8/10 Good

Jose

Stayed 3 nights in Mar 2024

2/10 Terrible

Adolfo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel in bad shape
Stayed 1 night in May 2024

8/10 Good

ANA, MASON CITY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Adrian

Disliked: Staff & service
Staff was rude and was difficult to get around without them policing who you were.
Stayed 3 nights in May 2024

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, the facility, room and service were great. My room, however, did not have Wifi. When I asked at front desk the attendant said WiFi was only available at the lobby. I was upset because the phone data reception was also very poor and I had to keep going to the lobby to send messages.
Stayed 3 nights in May 2024

8/10 Good

Damaris

Travelled with family
Liked: Cleanliness, staff & service, amenities
El hotel está muy bien, pero un poco descuidado. El sofá cama está incómodo, las chapas de los baños no cerraban bien al igual que una ventana. El lugar está muy bonito y tranquila y la vista a la playa es hermosa
Stayed 1 night in Apr 2024

10/10 Excellent

Louise

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Christian M

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Misael

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Place needs an Uplift
The place looks amazing on the outside but on the inside it needs some TLC. The staff was great. When speaking to the staff they said management has avoided putting more money in the up keep. I was talking to a tourist from another hotel and said he had a timeshare at at Diamond Bay but was ran out of the contract. He said it was the best thing ever as he noticed it looking old back then and wondered if they did any renovations. Like I said, staff is great! Just wish management would do better up keeping of the interior of the hotel.
Beat up drawers
Rusted handles
Sofa has seen better days
Stained Dining table
Stayed 3 nights in Feb 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Rosalio, mountain view

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mejorar las abitaciones . No abia internet
Stayed 4 nights in Feb 2024

2/10 Terrible

Rosalio, mountain view

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Muy caro para un hotel con abitaciones muy viejas
Stayed 5 nights in Feb 2024

6/10 Okay

Pedro

Has more details like not internet at the room and not gym they need transport to the hotel because is out the town
Stayed 5 nights in Feb 2024

2/10 Terrible

marya

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was horrible
Stayed 4 nights in Jan 2024