Wash and Wills Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wash and Wills Hotel

Outdoor pool, pool umbrellas, lifeguards on site
Outdoor pool, pool umbrellas, lifeguards on site
Lobby
Outdoor pool, pool umbrellas, lifeguards on site
Hallway

Reviews

6.2 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Plot 37, Mbiro Road, Malukhu, Mbale
  • LivingStone International University
    4 min drive
  • Sipi Falls
    14 min drive
  • Mt Elgon Waterfall
    16 min drive

Room options

Junior Suite

  • 4 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 6 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About the area

Mbale

When you stay at Wash and Wills Hotel in Mbale, you'll be next to a golf course and within a 5-minute drive of LivingStone International University. .This family-friendly hotel is 7.2 mi (11.5 km) from Mt Elgon Waterfall and 9.3 mi (14.9 km) from Sipi Falls.

What's nearby

  • LivingStone International University - 4 min drive - 3.3 km
  • Sipi Falls - 14 min drive - 15.0 km
  • Mt Elgon Waterfall - 16 min drive - 11.6 km
  • Wanale Cliff - 32 min drive - 19.5 km
  • Sipi Falls - 75 min drive - 56.3 km

Restaurants

  • ‪Case Del Turista - ‬3 min drive
  • ‪Chicken Papa - ‬2 min drive
  • ‪Sukaali - ‬4 min drive
  • ‪Endiro Coffee - Mbale - ‬3 min drive
  • ‪Casa Del Turista - ‬3 min drive

About this property

Wash and Wills Hotel

Family-friendly hotel with free breakfast and free valet parking
Wash and Wills Hotel offers 40 accommodations with complimentary newspapers and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. 30-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Mbale hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 7 AM to 11 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 11 AM.
Wash and Wills Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured self-parking on site
  • Free secured valet parking on site
  • Free secured extended parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7 AM–11 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Lifeguards on-site
  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground
  • Fridge
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Garden
  • Lifeguards on site
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • In-room accessibility
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 30-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Desk
  • Desk chair
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in time starts at 9 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 150.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Property is also known as

Wash Wills Hotel Mbale
Wash Wills Hotel
Wash Wills Mbale
Wash Wills
Wash and Wills Hotel Hotel
Wash and Wills Hotel Mbale
Wash and Wills Hotel Hotel Mbale

Wash and Wills Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 1 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 4 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Moses

Travelled with group
Disliked: Staff & service, property conditions & facilities
Stay Review
No electricity at the time of check-in and before check-out. Apparently the back up generator was faulty too. Room was very hot. When i requested for a fan, i was told that they had non left. No shower gels except to small soap bars. Room appeared abit run down compared to my precious stay 5 years ago. Day 2 breakfast was limited and I had to wait over 45 minutes for replenishment.
Stayed 2 nights in May 2024

2/10 Terrible

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly Satisfying
The Staff made this two-week stay exceptional. My wife and I tend to be "relational" toward other people we encounter, and encounters with the staff were satisfying in this regard. Not intrusive nor invasive, but genuinely supportive and engaginging, the Staff (plus the cleanliness and overall pleasantness of the facility itself) made our stay at Wash & Wills enjoyable.
Stayed 13 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Hotel itself was clean, staff could do with some training but very friendly, music was too loud by the pool and breakfast was poor, unless your from Africa and like chicken and potatoes for breakfast but there was eggs and toast so didn’t go without, good hotels are hard to find in this area so all in all it was ok
Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities
There wasn't much to like about W&W, it had good bones but is run down. Pool was green. Staff are friendly but need better training.
Stayed 3 nights in Mar 2019

8/10 Good

J, Georgia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and very clean. Bed was too hard for us. Music was loud but ended at a reasonable time.
Stayed 2 nights in Jul 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in Mbale
Everyone at Wash and Wills was very sweet and helpful with everything I needed.
Stayed 2 nights in Nov 2017

10/10 Excellent

Michael , Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet location
It was Excellent services and quite ,safe place for travellers to stay
Stayed 3 nights in Jun 2017

6/10 Okay

masayuki

Business traveller
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Hotel is not bad. But there are many mosquites. No information from Expedia, I have requested to pay.
Stayed 1 night in Sep 2017

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Harmoniskt
Det var en härlig stämning, personalen gjorde allt de kunde för att fixa till våra önskemål. Trevliga och tillmötesgående - skön inställning.
Stayed 4 nights in Aug 2017

8/10 Good

Paul Göran

Liked: Cleanliness, staff & service, room comfort
A fine stay!
Had a great stay. The hotel is popular and used for conferences, i e a lot of people are booking services as breakfast, coffee, lunch and supper. I think this was handle very professional and our stay was from that respect ok. The location is fine, but on the borderline to walk to the center. The boda's feel quite safe, but you need to plan ahead if you have small kids. I would definitely go back if I get the opportunity!
Stayed 9 nights in Jul 2017