Al Ebaa Hotel

Photo gallery for Al Ebaa Hotel

Front of property
Lift
Front of property
Lobby
Triple Room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
3280, Umm Al-Qura Road, Makkah, 24231
  • Great Mosque of Makkah
    ‪8 min walk‬
  • Alkhalil Courtyard
    ‪11 min walk‬
  • Souk Al-Khalil
    ‪11 min walk‬

Room options

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

Deluxe Double or Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

Triple Room

  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

Makkah

A stay at Al Ebaa Hotel places you in the heart of Makkah, within a 15-minute walk of Great Mosque of Makkah and Kaaba. .This hotel is 0.7 mi (1.2 km) from Abraj Al-Bait Towers and 0.1 mi (0.1 km) from 60th Street.

What's nearby

  • Great Mosque of Makkah - 8 min walk
  • King Fahad Gate - 12 min walk
  • Well of Zamzam - 14 min walk
  • Kaaba - 14 min walk
  • Abraj Al-Bait Towers - 14 min walk

Getting around

  • Makkah Station - 9 min drive
  • King Abdulaziz Intl. Airport (JED) - 69 min drive

Restaurants

  • ‪البيك - ‬12 min walk
  • ‪Executive Lounge - ‬12 min walk
  • ‪الشبيكة كوفي - ‬5 min walk
  • ‪الملتقى لاونج - ‬13 min walk
  • ‪مطعم المصطفى - ‬11 min walk

About this property

Al Ebaa Hotel

Mountain hotel with 3 restaurants connected to the convention center in Makkah
Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Make yourself at home in one of the 416 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Languages

Arabic, English, Hindi, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SAR 90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–10:00 AM: SAR 45 for adults and SAR 30 for children
  • 3 restaurants and 1 coffee shop/cafe

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Turndown service

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 5
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 3
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Designer toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk chair
  • Iron/ironing board (on request)
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 209 out of 344 reviews
Rating 8 - Good. 77 out of 344 reviews
Rating 6 - Okay. 33 out of 344 reviews
Rating 4 - Poor. 11 out of 344 reviews
Rating 2 - Terrible. 14 out of 344 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Mohammed

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Chaudhry Muhammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken lifts
Stay was ok, but the lifts were terrible, never stopped at the floor number you pressed. The lift's keep going up and down. Complaint to the receptionist regarding the lifts issue.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good there but parking is not what Im used with
Stayed 2 nights in Nov 2024

6/10 Okay

Abdirisaq

Liked: Cleanliness
Breakfast was neither international nor an Arabian. Did not like it. Less than 10 minutes walking distance to Haram. If you came for hajj or Umrah good place to stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ayesha

Stayed 1 night in Oct 2024

10/10 Excellent

Ibrahima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very please with my stay.Imad check me in andupgraded my room to a nice king size bedroom with a view of the Hiram. Service was prompt. I left for Madinah on my second day early in the morning and I din't come back until late at night and I found my room cleaned and replrnished with water and all the amenities. The front services employees Younis, Mohamed Ibrahim were exellent and very friendly. I will recommend this place withis close to the Kabbah . Use The Anjum shorcut to go to the Hiram.
Stayed 2 nights in Nov 2024

8/10 Good

Zahra

overall good, but small bathroom and poor internet service
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located close to Masjid Haram at reasonable prices.
Stayed 1 night in Nov 2024

2/10 Terrible

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
As soon as we came in to check in the receptionist was unprofessional, rude, not helpful, rolling his eyes, having an attitude, slamming the keyboard, acting like it was the end of the world to check someone in. That is the most ridiculous service I’ve ever had and I will never return to the property.
Stayed 2 nights in Nov 2024

10/10 Excellent

Khaled

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Large room - Great staff - Excellent breakfast spread - Reasonable price
Stayed 1 night in Nov 2024

10/10 Excellent

MOHAMMED

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable room no complain during my stay I will come back and stay same hotel

10/10 Excellent

Alaga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Jalal

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel propre et très pret à pied du haram en passant par Aunjum.
Stayed 4 nights in Nov 2024

8/10 Good

Mohammed Habibur

Stayed 3 nights in Oct 2024

10/10 Excellent

Md Zuber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Borhan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful stuff
Stayed 1 night in Nov 2024

10/10 Excellent

Numery

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Jalal

Travelled with family
Liked: Cleanliness, staff & service
Very close walk to the Haram. Only issue related to the bathroom shower not draining, even after they sent a repairman. That aside, it's a good value for someone looking to make Umrah.
Stayed 5 nights in Oct 2024

10/10 Excellent

Farooq

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, thank you
Stayed 5 nights in Oct 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Santigie Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and help you always received from attendance around, and nearest to the holy site
Stayed 7 nights in Oct 2024