2/10 Terrible
Jawid
9 Dec 2024
Disliked: Cleanliness, staff & service, room comfort
Rude staff, hot water and AC issue
At check in hotel did not provide any luggage service to room. For almost half of the stay room was super cold and their thermos was not working. They had some weird way of getting room to warm up. Needed extra blankets so we can sleep without freezing. Something to double click some button instead of normal one click. Not sure why?Bathroom hot water was also not easy to figure out. It has to do something with some additional button to press to allow for knob to turn full to let hot water in. Both times had to call front desk for help. Cafe team has some rude staff. I wanted to get couple of eggs fried and despite being first in line, the guy started shouting at me. Needless to say I did not order any from that rude guy for my entire staff. I came to stay to get some rest and did not appreciate yelling by their staff. Very rude experience. Will not stay again at this hotel.
Jawid
Stayed 3 nights in Dec 2024