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Makkah Towers

5.0 star property

Photo gallery for Makkah Towers

Interior
Twin Room
Front of property
Coffee shop
Gift shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Free WiFi
  • Housekeeping
  • Air conditioning

Explore the area

Map
Ibrahim Al Khalil Street, Al Haram, Makkah, Makkah, 24231
  • Abraj Al-Bait Towers
    ‪1 min walk‬
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Kaaba
    ‪6 min walk‬

Room options

View all photos for Deluxe Room Partial Haram View with Three Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Three Twin Beds

  • 44 sq m
  • Sleeps 5
  • 3 Twin Beds

View all photos for Premium Room Partial Kaaba View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Premium Room Partial Kaaba View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Studio Suite with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite with Two Single Beds

  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Guest Room City View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Guest Room City View with Two Twin Beds

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room Partial Haram View with Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room Partial Haram View with Two Twin Beds

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room City View with Three Twin Beds

Family Room City View with Three Twin Beds

Family Room City View with Three Twin Beds

  • 46 sq m
  • City view
  • Sleeps 5
  • 3 Twin Beds

View all photos for Studio Suite partial Haram View with Two Single Beds

Premium bedding, minibar, in-room safe, desk

Studio Suite partial Haram View with Two Single Beds

  • 47 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for One Bedroom Suite Haram View With Two Twin Beds

One Bedroom Suite Haram View With Two Twin Beds

One Bedroom Suite Haram View With Two Twin Beds

  • 90 sq m
  • Sleeps 5
  • 2 Twin Beds

View all photos for Duplex Suite Haram View With Two Twin Beds

Premium bedding, minibar, in-room safe, desk

Duplex Suite Haram View With Two Twin Beds

  • 94 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Front of property

Makkah Hotel

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (353)
The price is AU$305
for 1 room
includes taxes & fees
8 May - 9 May
Makkah Hotel

About the area

Makkah

With a stay at Makkah Towers, you'll be centrally located in Makkah, steps from Abraj Al-Bait Towers and Great Mosque of Makkah. .This family-friendly hotel is 0.1 mi (0.1 km) from King Fahad Gate and 3.2 mi (5.1 km) from Safa and Marwah.

What's nearby

  • Abraj Al-Bait Towers - 1 min walk - 0.1 km
  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 4 min walk - 0.4 km
  • Well of Zamzam - 6 min walk - 0.5 km
  • Kaaba - 6 min walk - 0.5 km

Getting around

  • Makkah Station - 15 min drive
  • King Abdulaziz Intl. Airport (JED) - 74 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬5 min walk
  • ‪Swiss Express - ‬1 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬1 min walk
  • ‪Almsharf Lounge - ‬1 min walk
  • ‪مطعم الرحاب - ‬16 min walk

About this property

Makkah Towers

Luxury Makkah hotel connected to a shopping center, steps from Abraj Al-Bait Towers
Makkah Towers offers 798 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Make yourself at home in one of the 798 air-conditioned rooms featuring kitchenettes. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional features at this Art Deco hotel include gift shops/newsstands, a hair salon, and a television in a common area.
Enjoy international cuisine at Al Fayhaa restaurant, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Al Fayhaa restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
EL Etlalah Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Open select days.
Al Andalus restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Cafe Cino - This coffee shop serves brunch and light fare. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Hindi, Indonesian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (SAR 870 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 per person
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Al Andalus restaurant
  • Al Fayhaa restaurant
  • Cafe Cino
  • EL Etlalah Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Spa

  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Kitchenette
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 6:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
During Ramadan, from March 1-29, 2025, the restaurant serves sohor (pre-dawn meal) and iftar (evening meal) according to local custom. Sohor is available for SAR 100 per person, per day, and iftar is available for SAR 120 per person, per day (fees exclude taxes). Guests booked in breakfast included rate plans will receive iftar instead of breakfast during this time. Guests booked in dinner included rate plans will receive sohor instead of dinner during this time.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 250 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 per person
  • Self parking fee: SAR 870 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 250 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10000983

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hilton Makkah Towers
Hilton Towers
Hilton Towers Makkah
Makkah Hilton
Makkah Hilton Towers
Makkah Hilton Towers Hotel
Makkah Hilton Towers Hotel Mecca
Makkah Hilton Towers Mecca
Makkah Towers
Makkah Towers Hilton

Makkah Towers Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 359 out of 888 reviews
Rating 8 - Good. 294 out of 888 reviews
Rating 6 - Okay. 129 out of 888 reviews
Rating 4 - Poor. 50 out of 888 reviews
Rating 2 - Terrible. 56 out of 888 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Saeed, Oak Lawn

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and updated.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

ahmed

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

A disgruntled hotel manager

When I went to checking the manager told me that I do not have the reservation. I showed him on my cell phone document you sent me but he replied that his records do not show any reservation. He indicated that he never heard of hotels.com and advised me to use different means of preserving any hotels in the future. Fortunately I had a hard copy printout of your document and I showed it to the manager. He indicated that as long as there is no booking number these papers on invalid I showed him the itinerary number enclosed with your document and he indicated that this is only good for hotels.com Does not mean much to him. He was completely insistent that there was no reservation for me. After a lot of arguments he conceded that there is a reservation under my name but he has no way of knowing that I am not another person with the same name. I indicated that it is very unlikely that another person with my exact name and exact length of stay has made a reservation in the hotel. He finally agreed to give me a room. The stay in the hospital was not very convenient the weight by the elevator was a minimal of 15 minutes and usually extremely crowded and packed with no good organization. The quality of the food is at best mediocre. Definitely would not recommend this hotel for anybody. I am not sure whether the problem in my reservation was from hotel start: All from a clearly very disgruntled hotel manager.
Stayed 2 nights in Jan 2025

10/10 Excellent

Muhammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little expensive but still worth it

View was great (Haram view) breakfast was good . Very nice staff
Stayed 3 nights in Dec 2024

8/10 Good

Muhammad

Stayed 1 night in Jan 2025

8/10 Good

Tanzin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

2/10 Terrible

MUHAMMAD

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Issue with internet, no Wifi connection
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Jan 2025

8/10 Good

Junaid

Liked: Cleanliness, staff & service
Perfect location. Nice rooms. I wished there were more elevators.
Stayed 1 night in Jan 2025

2/10 Terrible

Mohammed

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was dirty, staff not receptive. The lifts were not working. The breakfast was poor.
Stayed 5 nights in Jan 2025

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Very close to haram but not worth the price
Stayed 7 nights in Dec 2024

10/10 Excellent

Aftab

Stayed 1 night in Jan 2025

10/10 Excellent

Shoeb

Stayed 3 nights in Dec 2024

8/10 Good

Maha

Stayed 3 nights in Dec 2024

10/10 Excellent

Adnan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service
Stayed 5 nights in Nov 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff was very helpful and friendly. The manager at the reception was kind enough to offer us an upgrade when we were too early before the check in time. Muhammad Alam and Sameer were outstanding. They
Stayed 7 nights in Dec 2024

10/10 Excellent

Shahbaz, Baltimore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adjacent to the Haram Kaaba, where you are closed to Haram and fet in and out quickly
Stayed 2 nights in Nov 2024

10/10 Excellent

Sadia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Another amazing stay in Makkah Towers in Tower 2! Had to ask housekeeping staff to accommodate necessities for 4 people, as were only providing for 2 people despite a reservation for 4 people. Lift services need to improved as had long waits for a lift. Breakfast variety could be improved but other than that it was a lovely stay! Very close to the Haram
Stayed 4 nights in Nov 2024

10/10 Excellent

shariq, El Paso

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service
Stayed 4 nights in Nov 2024

2/10 Terrible

MOHAMMED

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience I’ve ever had. From starting check in with the most unprofessional and most rude staff member I’ve ever met to the rooming. They have 6 towers and no matter how you book, they choose to split family and keep everyone a distant away. To get baggage up to the room from bell desk, they have no back elevators and make you wait 3-4 hours to get luggage. No amenities in room upon check in. Rooms poorly lit. Elevator traffic is insane and they only have 2 elevators working per tower which takes 1-2 hours to get up to room. Very inconvenient. Would never recommend anyone to stay with them or experience them.
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service
Overall it’s good
Stayed 2 nights in Nov 2024

10/10 Excellent

AFM

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 6 nights in Nov 2024

10/10 Excellent

Faez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raghad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at this hotel. The location was ideal, within walking distance of all the places we wanted to visit. Our room was spacious, and the front desk staff was incredibly friendly and accommodating—they even helped us with an early check-in and arranged transportation. Throughout our stay, the entire staff was welcoming, attentive, and ensured that everything was clean and comfortable. They consistently met all our needs, making our stay enjoyable and hassle-free. Highly recommend this hotel for anyone visiting the area!
Stayed 2 nights in Nov 2024

6/10 Okay

Imrul, Stephenson V

Travelled with family, Travelled with family and small children
Request for wheelchair unfortunately they don't have wheelchair available when I was arrive
Stayed 4 nights in Nov 2024