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Mövenpick Hotel & Residence Hajar Tower Makkah

5.0 star property

Photo gallery for Mövenpick Hotel & Residence Hajar Tower Makkah

Exterior
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Reception
Royal Suite

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Free WiFi
  • Housekeeping
  • Air conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Abraj Al-Bait, Makkah, 21955
  • Great Mosque of Makkah
    ‪2 min walk‬
  • Abraj Al-Bait Towers
    ‪4 min walk‬
  • Kaaba
    ‪7 min walk‬

Room options

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, City View (4 Single Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room, City View (4 Single Beds)

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 3 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 3 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds, City View

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Room, 2 Single Beds (Partial Haram View)

Superior Room, 2 Single Beds (Partial Haram View)

Superior Room, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds (Part Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, Multiple Beds (Part Haram View)

  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, Connecting Rooms (Standard)

Premium bedding, minibar, in-room safe, desk

Family Suite, Connecting Rooms (Standard)

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds, City View

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 King Bed (Partial Kaaba View)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite (Superior. Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Family Suite (Superior. Partial Haram View)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 3 Single Beds (Partial Haram View)

  • Sleeps 4
  • 3 Twin Beds

View all photos for Superior Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Suite, 2 Single Beds (Partial Haram View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Twin)

  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Partial Kaaba View)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

View all photos for Classic Twin Room (Partial Kaaba View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Kaaba View)

  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Twin Room (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Twin Room (Partial Haram View)

  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed

  • City view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed (Partial Haram View)

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Premium bedding, minibar, in-room safe, desk

Classic Twin Room

  • City view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed (Partial Kaaba View)

View from room

Classic Room, 1 King Bed (Partial Kaaba View)

  • City view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 3 Single Beds

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds

  • City view
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 3 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 3 Single Beds (Partial Haram View)

  • City view
  • 34 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Suite, 2 Single Beds (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 2 Single Beds (Partial Haram View)

  • City view
  • 57 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed (Partial Haram View)

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Partial Haram View)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed (Partial Haram View)

  • City view
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Building design

Swissôtel Makkah

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (1002)
The price is AU$276
for 1 room
includes taxes & fees
8 May - 9 May
Swissôtel Makkah

About the area

Makkah

With a stay at Mövenpick Hotel & Residence Hajar Tower Makkah in Makkah (Al Hajlah), you'll be steps from Great Mosque of Makkah and 7 minutes by foot from Kaaba. .This luxury hotel is 0.2 mi (0.4 km) from Abraj Al-Bait Towers and 0.3 mi (0.5 km) from Well of Zamzam.

What's nearby

  • Great Mosque of Makkah - 2 min walk - 0.2 km
  • King Fahad Gate - 2 min walk - 0.3 km
  • Abraj Al-Bait Towers - 4 min walk - 0.4 km
  • Well of Zamzam - 6 min walk - 0.6 km
  • Kaaba - 7 min walk - 0.6 km

Getting around

  • Makkah Station - 11 min drive
  • King Abdulaziz Intl. Airport (JED) - 70 min drive

Restaurants

  • ‪RATIO Speciality Coffee - ‬2 min walk
  • ‪دومينوز - ‬2 min walk
  • ‪البيك - ‬2 min walk
  • ‪مطعم الطيبات انتركونتيننتال - ‬4 min walk
  • ‪زعتر وزيت - ‬3 min walk

About this property

Mövenpick Hotel & Residence Hajar Tower Makkah

Luxury hotel with 4 restaurants connected to a shopping center in Makkah
Mövenpick Hotel & Residence Hajar Tower Makkah offers 1036 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 14-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 1036 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge). Additional amenities at this hotel include gift shops/newsstands, a television in a common area, and a reception hall.
Grab a bite at HAJAR, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
HAJAR - This restaurant serves breakfast, brunch, lunch, and dinner.
AL NASEEM - This restaurant serves breakfast and brunch. Open daily.
AL FAIRDOUS - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL NAEEM - This restaurant serves breakfast, lunch, and dinner. Open daily.
AL DIWAN - Onsite coffee shop. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (SAR 500 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 60 for adults and SAR 30 for children
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AL DIWAN
  • AL FAIRDOUS
  • AL NAEEM
  • AL NASEEM
  • HAJAR

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (175 centimetre wide door)
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways (61 centimetre wide)
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 14-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 150.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SAR 60 for adults and SAR 30 for children
  • Valet parking fee: SAR 500 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Rollaway bed fee: SAR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001330

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Hajar Hotel Makkah
Hajar Tower Makkah
Moevenpick Hajar Tower
Moevenpick Hajar Tower Makkah
Moevenpick Hajar Tower Makkah Mecca
Moevenpick Hotel Hajar Tower Makkah
Moevenpick Hotel Hajar Tower Makkah Mecca
Moevenpick Hotel Makkah
Moevenpick Makkah
Moevenpick Hotel & Residence Hajar Tower Makkah Mecca
Moevenpick Hotel And Residence Hajar Tower Makkah
Mövenpick Hotel Hajar Tower Makkah Mecca
Mövenpick Hotel Hajar Tower Makkah
Mövenpick Hajar Tower Makkah Mecca
Mövenpick Hajar Tower Makkah
Movenpick Hotel Hajar Tower Makkah Mecca
Movenpick Hotel Hajar Tower Makkah
Movenpick Hajar Tower Makkah Mecca
Movenpick Hajar Tower Makkah
Mövenpick Hotel Residence Hajar Tower Makkah

Mövenpick Hotel & Residence Hajar Tower Makkah Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 362 out of 817 reviews
Rating 8 - Good. 256 out of 817 reviews
Rating 6 - Okay. 107 out of 817 reviews
Rating 4 - Poor. 50 out of 817 reviews
Rating 2 - Terrible. 42 out of 817 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

MOHAMMED, SUWANEE

Travelled with family
Disliked: Amenities, property conditions & facilities
Price they charge it’s not worth staying
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Sultana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Loved our stay here. Location and view of haram was amazing. The staff were extraordinary.
Stayed 3 nights in Jan 2025

10/10 Excellent

Laïla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

8/10 Good

Abdullahi

Liked: Cleanliness, property conditions & facilities
Overall the hotel was nice, I didn’t like fact that the restaurants don’t consider 11 year old as a child. When we booked the room we included the breakfast for my 2 children 11 and 13 year old, however when we went to the restaurant I ended up paying the breakfast as an adult.
Stayed 8 nights in Dec 2024

2/10 Terrible

Naeem

Travelled with family
Not well kept hotel. There are no signs posted for hotel and reception is at the 11th floor with horrible elevator. Rooms are stale and dirty. Breakfast is one of the worst. I would recommend to stay at Hilton convention couple of blocks away. 100 times better and nice ambiance.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was perfect
Stayed 5 nights in Dec 2024

4/10 Poor

Nadir

Travelled with family
Liked: Cleanliness
Advertised a 2 people room for 4 people for a very high price. Showers are so tiny that you can't even lift your arm. The rooms don't have a microwave as the hotel only heats up that food for you which you buy from hotel. We bought food from outside, stored the left over in the fridge. Upon asking the hotel staff, they said they can arrange heating if the food was bought from movenpick ( what a joke). We had to chuck away the left overs. If you do a booking via Expedia, hotel offers little to no assistance in case you try to change your reservation. Both parties put it on each other. I or anyone i know will never ever stay at Movenpick Makkah. Plus, uber cars are also not available at Movenpick's pick up area.
Stayed 4 nights in Dec 2024

2/10 Terrible

Moiz

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I had to change rooms three times because of a mildew smell. The worst part about it was the receptionist acted as if it was my fault and suggested I get a room with 3 twin beds instead of 1 king as I booked.
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamer, Corona

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel walking distance from Haram
Stayed 1 night in Dec 2024

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience with our recent stay. Very convenient location. Highly recommend.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ammar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Rahif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 2 nights in Dec 2024

10/10 Excellent

Mona

Stayed 1 night in Sep 2024

6/10 Okay

Chakib

Travelled with family
Disliked: Property conditions & facilities, room comfort

Disappointing

Hotel is a bit tired. Food is below average. Does not deserve 5 star rating. Way overpriced for what it is, other than its location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Erfan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to Stay
Stayed 6 nights in Oct 2024

10/10 Excellent

Ilhaam

Stayed 2 nights in Dec 2024

10/10 Excellent

Reem Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Kaaba 🕋
Stayed 5 nights in Nov 2024

8/10 Good

abdul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

The hotel is good the standard rooms are not very good if you want a comfortable stay you need to book a level above i had to change 3 times to get the room i wanted as 1st room was not clean and did not have facilities of a 5star which was disappointing. However staff did their best to recitfy this and moved me to a room that did. Lifts can take time and sometimes very busy. You have quick access to shops food clock tower. Breakfast could be better as not much variety. Staff was helpful
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Medhat

Liked: Cleanliness, staff & service, property conditions & facilities
Greatest
Stayed 4 nights in Dec 2024

10/10 Excellent

Syed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good experience. The staff was respectful and efficient
Stayed 1 night in Dec 2024