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Travellers Suites Serviced Apartments

4.0 star property

Photo gallery for Travellers Suites Serviced Apartments

Outdoor pool, pool umbrellas
In-room dining
Gym
Lobby sitting area
Living room

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Laundry
  • Room service

Explore the area

Map
Jln. Listrik No. 15, Medan, North Sumatra, 20112
  • Sun Plaza
    ‪11 min walk‬
  • Medan Mall
    ‪19 min walk‬
  • Maimun Palace
    ‪3 min drive‬
  • Medan (KNO-Kuala Namu Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Deluxe Suite, 2 Bedrooms

  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 3 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 3 Bedrooms

  • 130 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Honeymoon( 2 King + 1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Penthouse( 2 King +1 Twin beds)

Penthouse( 2 King +1 Twin beds) | Living room

Penthouse( 2 King +1 Twin beds)

  • 215 sq m
  • Sleeps 6
  • 3 Twin Beds

View all photos for Suite, 1 Bedroom

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 1 Bedroom

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Free minibar items, in-room safe, iron/ironing board, rollaway beds

Suite, 2 Bedrooms

  • 88 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

Front of property

The Reiz Suites, Artotel Curated

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
4.2 out of 5, Very good, (11)
The price is AU$75
for 1 room
includes taxes & fees
12 Apr - 13 Apr
The Reiz Suites, Artotel Curated

About the area

Medan

A stay at Travellers Suites Serviced Apartments places you in the heart of Medan, within a 15-minute walk of Vihara Borobudur and Tjong A Fie's Mansion. .This spa hotel is 0.5 mi (0.9 km) from Sun Plaza and 0.6 mi (1 km) from Sri Mariamman Temple.

What's nearby

  • Tjong A Fie's Mansion - 10 min walk - 0.9 km
  • Sun Plaza - 11 min walk - 0.9 km
  • Grand City Hall - 14 min walk - 1.2 km
  • Medan Mall - 19 min walk - 1.6 km
  • Maimun Palace - 3 min drive - 2.9 km

Getting around

  • Medan Station - 16 min walk
  • Medan (KNO-Kuala Namu Intl.) - 50 min drive

Restaurants

  • ‪Coffee Box - ‬7 min walk
  • ‪Hibiki Teishoku - ‬8 min walk
  • ‪Nusa Indah Nasi Uduk - ‬7 min walk
  • ‪Selecta Building - ‬2 min walk
  • ‪Kedai Kopi Apek - ‬9 min walk

About this property

Travellers Suites Serviced Apartments

Hotel in Medan with a full-service spa and free breakfast
Travellers Suites Serviced Apartments offers 59 air-conditioned accommodations with minibars (stocked with some free items) and safes. Accommodations offer separate sitting areas. Accommodations at this 4-star hotel have kitchenettes with refrigerators.

Bathrooms include showers. This Medan hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Dome Eucalypt Spa. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.
Make yourself at home in one of the 59 air-conditioned rooms featuring kitchenettes. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and separate sitting areas, and you can also request rollaway/extra beds.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Enjoy Asian cuisine at Kakatua Cafe, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary breakfast is offered.
Kakatua Cafe - Overlooking the pool, this restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Le Chic - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle on request
  • Free self parking on site

Food and drink

  • Free breakfast available
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Kakatua Cafe
  • Le Chic

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • Lift

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • Cable/satellite channels

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Kitchenette
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Travellers Suites Hotel
Travellers Suites Hotel Medan
Travellers Suites Medan
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments
Travellers Suites Serviced Medan
Travellers Suites Serviced
Travellers Suites Serviced Apartments Hotel
Travellers Suites Serviced Apartments Medan
Travellers Suites Serviced Apartments Hotel Medan

Travellers Suites Serviced Apartments Reviews

Reviews

6.0
Rating 10 - Excellent. 1 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

radsrini, Singapore

Liked: Room comfort
Disliked: Property conditions & facilities
Not a hotel, this is apartments
Old building, small swimming pool, almost can't enjoy sauna and others facility. Only inside the room you can enjoyed.

6/10 Okay

mohd yaser, malaysia

Liked: Staff & service
Spacious and comfortable
Hotel services was fairly good, but breakfast was not much variety. If possible, serve more local foods

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here Worst hotel in 20 years of travel
The room was dirty blood stains could be seen, no clean sheets or towels, it took 2 hours to check in. When we requested help and clean sheets and towels we were cursed at in Indonesian. I can not believe how I was treated. We we asked to change rooms because the blood stains, the refused, and when I asked to the manager instead the front desk people said they were in a meet when I just heard them talking to the manager. We had to demand service and assistance but it never came in 2 more hours of waiting. We just left for another nearby hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

irdiansyah, medan,indonesia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
memuaskan....dan terjamin
pengalan ketika perpanjangan kamar barang berharga ketinggalan tetapi pihak hotel menemukan barang tersebut dan mengembalikan