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Novotel Medellín El Tesoro

4.5 star property

Photo gallery for Novotel Medellín El Tesoro

Outdoor pool, open 6 AM to 8 PM, pool loungers
Interior
Interior
2 restaurants, breakfast, lunch, dinner served; local cuisine
Deluxe Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Cra 25a # 1 a sur 45, Medellín, Antioquia, 050022
  • El Tesoro Shopping Park
    ‪1 min walk‬
  • Santafé Mall
    ‪4 min drive‬
  • Poblado Park
    ‪5 min drive‬
  • Medellín (MDE-José María Córdova Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed

  • 4 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

View from room

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • City view
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

Executive Room, 2 Double Beds

  • City view
  • 31 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Medellín

With a stay at Novotel Medellín El Tesoro in Medellín (El Poblado), you'll be steps from El Tesoro Shopping Park and a 4-minute drive from Oviedo Shopping Center. .This luxury hotel is 1.9 mi (3 km) from Santafé Mall and 1.9 mi (3.1 km) from Poblado Park.

What's nearby

  • El Tesoro Shopping Park - 1 min walk - 0.0 km
  • Oviedo Shopping Center - 4 min drive - 2.6 km
  • Santafé Mall - 4 min drive - 3.1 km
  • Poblado Park - 5 min drive - 3.1 km
  • Lleras Park - 5 min drive - 2.6 km

Getting around

  • Alpujarra Station - 9 min drive
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tacohouse - ‬4 min walk
  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Mamba Negra - ‬4 min walk

About this property

Novotel Medellín El Tesoro

Luxury Medellín hotel connected to a shopping center, steps from El Tesoro Shopping Park
Novotel Medellín El Tesoro offers 238 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Medellín hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.
Make yourself at home in one of the 238 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Grab a bite at El Almacen, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
El Almacen - This fine-dining restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Restaurante Espiritu - This fine-dining restaurant specializes in local cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge) from 6:00 AM to 9:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: COP 52,313 for adults and COP 30,000 for children
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • El Almacen
  • Restaurante Espiritu

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 80000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 52313 for adults and COP 30000 for children
  • Airport shuttle fee: COP 135.000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: COP 80000 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 8 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Atton El Tesoro Hotel Medellin
Atton El Tesoro Hotel
Novotel Medellín El Tesoro ex Atton Hotel Medellin
Novotel Medellín El Tesoro ex Atton Hotel
Novotel Medellín El Tesoro ex Atton Medellin
Novotel Medellín El Tesoro ex Atton
Hotel Novotel Medellín El Tesoro (ex Atton) Medellin
Medellin Novotel Medellín El Tesoro (ex Atton) Hotel
Hotel Novotel Medellín El Tesoro (ex Atton)
Novotel Medellín El Tesoro (ex Atton) Medellin
Atton El Tesoro
Novotel Medellin El Tesoro
Novotel Medellín El Tesoro Hotel

Novotel Medellín El Tesoro Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 893 out of 1166 reviews
Rating 8 - Good. 149 out of 1166 reviews
Rating 6 - Okay. 62 out of 1166 reviews
Rating 4 - Poor. 20 out of 1166 reviews
Rating 2 - Terrible. 42 out of 1166 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Frangina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Service delivery to the room was slow. We ordered Rappi a few times and we had to wait 30 minutes for someone to bring the food to our room after it was delivered.
Stayed 7 nights in Jan 2025

10/10 Excellent

Maria

Stayed 2 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well located, the rooms are all you need and the staff is delightfull, proffesional and attentive.
Stayed 1 night in Jan 2025

6/10 Okay

Josef

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Juan Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Fantástica.Cual de todos más amable. Lina(Housekeeping),John y Alexander, Dining Romm,por solo mencionar algunos. Excelente muchachos. Hasta la proxima
Stayed 10 nights in Jan 2025

10/10 Excellent

Engeddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and nice. The mall was next to the hotel. Everyone was very friendly.
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 6 nights in Jan 2025

10/10 Excellent

Victor, Irondequoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful área elegant,escellent and fashion decoration polite and Friendly staff. Food delicious the room was big amazing view to the city and the Pool and Diana was Perfect
Stayed 5 nights in Jan 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 3 nights in Dec 2024

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing hotel, highly recommended.
Stayed 3 nights in Dec 2024

10/10 Excellent

Dannielle

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jan 2025

10/10 Excellent

Luis

Stayed 8 nights in Dec 2024

10/10 Excellent

Sashcha

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and facilities. The service can be almost “too intense” because they stand and stare at you while eat or order your uber, but I understand it’s the type of personalized service they offer.
Stayed 4 nights in Jan 2025

10/10 Excellent

emely

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper recomendable, muy amigables los trabajadores siempre dispuestos a ayudar y atendernos con una sonrisa!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kessler Ulrich Dettmar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Teresa Massiel Brea, Ocala

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a great place to venture off and explore Medellin, commanding views and great shopping are some of the amenities you get if you stay at this amazing property. The staff is incredible, you will never feel stressed and they will bend backwards to help in anything needed.
Stayed 5 nights in Dec 2024

10/10 Excellent

Anderson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Most recommended hotel in Columbia

Most amazing experience from all my traveling experiences. This is highly recommended for anyone traveling to Colombia. The customer serviceis top of the line. Feel like royalty.
Stayed 7 nights in Dec 2024

10/10 Excellent

Rukmini

Stayed 1 night in Dec 2024

6/10 Okay

Jalal

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The gym was small and limited given the size of the property. Lack of any Spa facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Roberto

Stayed 5 nights in Nov 2024

10/10 Excellent

John, Ocala

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and great staff and services.
Stayed 7 nights in Dec 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Friendly staff, facilities and decorations were beautiful and very chic. The connection to the El Tesoro Mall was a huge plus. Highly recommended.
Stayed 7 nights in Dec 2024

10/10 Excellent

Victoria

Stayed 4 nights in Oct 2024