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Clarion Suites Gateway

4.5 star property

Photo gallery for Clarion Suites Gateway

Penthouse Crown Suite | Living area
Lobby
One Bedroom Deluxe King | Living area
Indoor pool
Three Bedroom River View Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1 William Street, Melbourne, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪2 min walk‬
  • Place, Crown Casino
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪12 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Studio Room

Premium bedding, in-room safe, desk, laptop workspace

Studio Room

9.4 out of 10
Exceptional
(42 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Studio Room - River View

Premium bedding, in-room safe, desk, laptop workspace

Studio Room - River View

9.8 out of 10
Exceptional
(16 reviews)
  • River view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for One Bedroom Queen Suite

One Bedroom Queen Suite | Living area

One Bedroom Queen Suite

8.4 out of 10
Very good
(16 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for One Bedroom Suite - River View

48-inch LCD TV with cable channels, TV, iPod dock

One Bedroom Suite - River View

9.4 out of 10
Exceptional
(11 reviews)
  • River view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite | Living area

Two Bedroom Suite

8.4 out of 10
Very good
(6 reviews)
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Two Bedroom Suite - River View

48-inch LCD TV with cable channels, TV, iPod dock

Two Bedroom Suite - River View

10.0 out of 10
Exceptional
(5 reviews)
  • River view
  • 90 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds OR 4 Single Beds

View all photos for Three Bedroom River View Suite

Three Bedroom River View Suite | Living area

Three Bedroom River View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for One Bedroom Deluxe King

One Bedroom Deluxe King | Living area

One Bedroom Deluxe King

  • River view
  • 70 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Melbourne

With a stay at Clarion Suites Gateway, you'll be centrally located in Melbourne, steps from SEA LIFE Melbourne and within a 10-minute walk of Melbourne Convention and Exhibition Centre. .This luxury hotel is 0.6 mi (0.9 km) from Crown Casino and 0.8 mi (1.3 km) from Melbourne Central.

What's nearby

  • Flinders Lane - 1 min walk - 0.1 km
  • SEA LIFE Melbourne - 2 min walk - 0.2 km
  • Crown Casino - 7 min walk - 0.6 km
  • Melbourne Convention and Exhibition Centre - 7 min walk - 0.6 km
  • Melbourne Central - 12 min walk - 1.0 km

Getting around

  • Flinders Street Station - 9 min walk
  • Flagstaff Station - 11 min walk
  • Melbourne Airport (MEL) - 28 min drive

Restaurants

  • ‪Club Intercontinental - ‬4 min walk
  • ‪Royal Stacks - ‬4 min walk
  • ‪The Sherlock Holmes - ‬4 min walk
  • ‪First Love Cofffee - ‬3 min walk
  • ‪Curious - ‬3 min walk

About this property

Clarion Suites Gateway

Clarion Suites Gateway offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 48-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as an indoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a satisfying meal at William's Bar & Cafe serving guests of Clarion Suites Gateway. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
William's Bar & Cafe - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • William's Bar & Cafe

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • Dining table
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Dining table
  • Freezer
  • Microwave
  • Refrigerator
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 40
Express check-out available

Special check-in instructions

The property charges 1.3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 38.00 for adults and AUD 15.00 for children
  • Self parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out fee: AUD 40 (subject to availability)
  • Rollaway bed fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1.3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Clarion Suites Gateway
Clarion Suites Gateway Hotel
Clarion Suites Gateway Hotel Melbourne
Clarion Suites Gateway Melbourne
Melbourne Clarion
Clarion Hotel Melbourne
Clarion Melbourne
Clarion Suites Gateway Hotel
Clarion Suites Gateway Melbourne
Clarion Suites Gateway Hotel Melbourne

Clarion Suites Gateway Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 675 out of 1008 reviews
Rating 8 - Good. 235 out of 1008 reviews
Rating 6 - Okay. 62 out of 1008 reviews
Rating 4 - Poor. 29 out of 1008 reviews
Rating 2 - Terrible. 7 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful Room was so nice view over the river Great location
Stayed 1 night in Feb 2026

6/10 Okay

sanaz

Stayed 3 nights in Jan 2026

10/10 Excellent

Kylie

Stayed 5 nights in Nov 2025

4/10 Poor

Ash

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
The check in process was terrible and even trying to explain the situation to assist was ignored which created more issues later.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of variety
Stayed 1 night in Dec 2025

10/10 Excellent

Elyas

Stayed 4 nights in Dec 2025

6/10 Okay

Michael

Stayed 1 night in Dec 2025

10/10 Excellent

Yusuke

Stayed 5 nights in Dec 2025

10/10 Excellent

per

Liked: Amenities
Stayed 1 night in Dec 2025

4/10 Poor

stephen

Liked: Cleanliness, amenities, property conditions & facilities
I stayed in room 8012 the room was good with a great shower, The issue was a electrical buzzing noise coming from the wall it came on buzzed for 4 seconds then went off for 2.5 seconds all night long. I have stayed at the Clarion Suites before with no issue but may choose else where just incase i get that room again.
Stayed 1 night in Dec 2025

10/10 Excellent

Nakiya

Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

6/10 Okay

Stephanie

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Communication from booking was very poor. Paid for parking and breakfast. Was contacted for payment a few weeks prior to dates of arrival, I asked to pay via debit as I wanted to avoid the 1.3% credit card charge, I was told I can’t do that. I inquired about not having a different option to pay and automatically being charged the 1.3% on top of the $923 for two nights, they said that was just the system. Then at check in I was asked to pay for parking and pay for breakfast…. Again tried to clarify I had already paid and the lady indicated she’d have to speak with her manager even though I had the receipt for proof. After a lot of frustration got checked in paying an extra $70 for the two rooms due to the 1.3% credit card charge. Room was very dated, smelled, carpet stained, bed not at all comfortable, shower tub was narrow to stand in. The view was nice. Definitely not worth the $500/night!! Buffet eggs took too long, so the food picked up on the buffet was cold. All in all, this was not good value for money no matter how convenient the location was. Wouldn’t recommend to stay unless you get a good deal.. $500/night is Crown prices not a dated smelly hotel like this one!
Stayed 2 nights in Dec 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
The price value is very good here The staff is kind and helpful. The one BR they upgraded me to was very large. The bed is excellent. And the room was super quiet. Good spot for jet lag recovery. I also like the location. Trams are close. Southbank is close. Downside is the entire hotel and the rooms badly need an upgrade from its 1980s decor and shabby feel. It doesnt feel clean and modern. But i guess thats why the prices are reasonable too.
Stayed 2 nights in Dec 2025

10/10 Excellent

susan

Liked: Cleanliness, amenities, property conditions & facilities
Upgraded to a 1 bedroom which was great. Big room. Pretty clean. Super comfy bed. Loads of hot water. Daily cleaning was great.
Stayed 4 nights in Nov 2025

4/10 Poor

Jamie

Disliked: Property conditions & facilities, room comfort
Room extremely noisy
Stayed 2 nights in Dec 2025

10/10 Excellent

Tal

Stayed 1 night in Dec 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was great. Very helpful
Stayed 4 nights in Nov 2025

10/10 Excellent

Kwangyou

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 위치도 좋았으며, 숙소 및 청소 서비스도 마음에 들었습니다. 전반적으로 숙소 및 서비스에 만족하였습니다.
Stayed 5 nights in Nov 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff make you so welcome feels like home away from home
Stayed 1 night in Nov 2025

10/10 Excellent

Krysti

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great. Our river view room was clean and comfortable. Good location, enjoyed the cookies.
Stayed 2 nights in Nov 2025

8/10 Good

Yahya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great overall, but I noticed one issue that shouldn’t happen in a four-star hotel: the bedsheet and blanket were not properly cleaned.
Stayed 5 nights in Nov 2025

8/10 Good

Jeremie

Stayed 1 night in Nov 2025

8/10 Good

shunsuke

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Greg

Stayed 2 nights in Nov 2025