Novotel Melbourne Airport

4.0 star property

Photo gallery for Novotel Melbourne Airport

Meeting facility
Breakfast and dinner served, Italian cuisine
Exterior
Body treatments, hydrotherapy, aromatherapy, body scrubs, facials
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Bar
  • Room service

Explore the area

Map
1 Grants Road Melbourne Airport, Melbourne Airport, VIC, 3045
  • URBNSURF Sports Park
    ‪4 min drive‬
  • Westfield Airport West Shopping Centre
    ‪7 min drive‬
  • Flemington Racecourse
    ‪18 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪4 min drive‬

Room options

Superior Room, 1 Queen Bed, Accessible

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Melbourne

With a stay at Novotel Melbourne Airport in Melbourne (Melbourne Airport), you'll be a 4-minute drive from URBNSURF Sports Park and 7 minutes from Westfield Airport West Shopping Centre. .This hotel is 7.5 mi (12.1 km) from DFO Essendon Shopping Center and 9.6 mi (15.5 km) from Royal Melbourne Showgrounds.

What's nearby

  • Gladstone Park Shopping Centre - 4 min drive - 4.2 km
  • URBNSURF Sports Park - 4 min drive - 3.8 km
  • Westfield Airport West Shopping Centre - 7 min drive - 6.6 km
  • Royal Melbourne Showgrounds - 14 min drive - 15.5 km
  • Flemington Racecourse - 18 min drive - 17.4 km

Getting around

  • Broadmeadows Station - 8 min drive
  • Essendon Station - 11 min drive
  • Melbourne Airport (MEL) - 4 min drive

Restaurants

  • ‪Axil Coffee Roasters - ‬16 min walk
  • ‪St. ALi - ‬4 min drive
  • ‪Stomping Ground - ‬19 min walk
  • ‪Qantas International Business Lounge - ‬4 min drive
  • ‪Cafe Sol - ‬4 min drive

About this property

Novotel Melbourne Airport

Hotel with free airport shuttle, near URBNSURF Sports Park
Novotel Melbourne Airport offers 248 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 248 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as a 24-hour health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 400 meters.
Grab dinner at Boccata, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 5:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 4015 square feet (373 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:00 AM.
Boccata - This restaurant specializes in Italian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Small Holdings - This café serves breakfast, brunch, lunch, and light fare. Open select days.
Amber State Taphouse - Onsite pub. Happy hour is offered. Open select days.
Boccata Wine Bar - This wine bar serves dinner and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Chinese (Mandarin), English, French, German, Hindi, Italian, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 400 metres
  • Area shuttle
  • Secured parking on site (AUD 40 per night)
  • Secured valet parking on site (AUD 69 per stay)
  • Secured extended parking on site (AUD 40 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 5:30 AM to 10:00 AM for a fee: AUD 40 for adults and AUD 20 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Amber State Taphouse
  • Boccata
  • Boccata Wine Bar
  • Small Holdings

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Fitness classes
  • Indoor pool
  • Pilates classes
  • Sauna
  • TV in common areas
  • Yoga classes

Family friendly

  • Children's books
  • Free area shuttle
  • Free cot
  • Highchair
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 16 meeting rooms
  • Conference centre (4,015 square foot of space)
  • Coworking space

Outdoors

  • In a nature reserve
  • Vegetable garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Massage
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Area rugs in room
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Cobblestone flooring in public areas
  • Lift (203 centimetre wide door)
  • Pool hoist on site
  • Sign language-capable staff
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's all mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 40.00 for adults and AUD 20.00 for children
  • Secured self parking fee: AUD 40 per night
  • Secured valet parking fee: AUD 69 per stay
  • Secured extended parking fee: AUD 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Novotel Melbourne Melbourne
Novotel Melbourne Airport Hotel
Novotel Melbourne Airport Melbourne Airport
Novotel Melbourne Airport Hotel Melbourne Airport

Novotel Melbourne Airport Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 177 reviews
Rating 8 - Good. 39 out of 177 reviews
Rating 6 - Okay. 17 out of 177 reviews
Rating 4 - Poor. 8 out of 177 reviews
Rating 2 - Terrible. 5 out of 177 reviews

9.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The service in the bar and restaraunt was pretty dreadful and the tables in the bar ...... we cleared ourselves
Stayed 1 night in Apr 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right next to Melbourne airport.....ideal for overnight stay. A bit pricey......but the hotel room was immaculate!
Stayed 1 night in Jan 2025

6/10 Okay

Ashwini

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
I wouldn’t recommend this hotel. Good unless you need to catch a flight. Staffs were so un friendly, like they doing us a favour. Room was good but very small. Parking though you pay for it have to go to reception and validate every time you need to drive out. Buffet was also not as good as other Novotel hotels have. I won’t stay there again
Stayed 2 nights in Jan 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

D

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The TV channels did not work in our room, which hurts when you are trying to entertain little ones in a tiny room. It took the staff over an hour to respond to our request for help after a follow up call. The staff member who showed up didn’t have any technical expertise, so they eventually moved us to another room. In the morning, the same issue repeated - TV channels did not work.
Stayed 1 night in Dec 2024

6/10 Okay

Daniel, Kensington

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful brand new property. Shame about being woken at 3am by laundry truck in the loading bay outside my 4th floor window.
Stayed 1 night in Dec 2024

10/10 Excellent

Luke

Stayed 1 night in Dec 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

8/10 Good

Adam

Stayed 1 night in Dec 2024

8/10 Good

Melinda

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and close to the airport, clean and tidy property, nice breakfast. 50/50 re politeness of front desk staff, some friendly others were not.
Stayed 1 night in Dec 2024

10/10 Excellent

JACK

Stayed 1 night in Nov 2024

10/10 Excellent

carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Valarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Matt

Stayed 1 night in Nov 2024

10/10 Excellent

Leigh

Stayed 1 night in Dec 2024

8/10 Good

Saxon, Northbridge

Stayed 1 night in Nov 2024

6/10 Okay

Woon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late and there was a cancelled flight. Overloaded with unexpected guests. No shuttle service. Had to walk and pedestrian access from Terminal 1, 2 and 3 is very difficult. Minimal help at reception. Otherwise reataurant service was quick and exceptional despite being busy. Check out and shuttle service back was great.
Stayed 1 night in Dec 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel right at the terminals
Very comfortable quiet hotel and friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lynette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Very clean and comfy
Stayed 1 night in Nov 2024

6/10 Okay

Raoul, Roseville

Business traveller
Liked: Cleanliness
A bed for the night in a soulless hotel, though on plus side, super convenient to the airport. Check-In experience poor - self-serve machines not working (get most of way through process then failed at last step, frustrating). Long, slow queues. Food expensive.
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Travelled with family and small children
Liked: Cleanliness
The room was stunning, nice view, but we did complain about the air con not cooling the room down. We had to just cope with it all night and we didn’t get the best sleep. For the price I am disappointed due to this . Also the parking is a lot ontop of the fee for the room. The parking people were rude.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024