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Fairfield Inn & Suites By Marriott Memphis Germantown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield Inn & Suites By Marriott Memphis Germantown

Room
Fitness facility
Spa
Exterior
Bathroom

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
9320 Poplar Pike, Germantown, TN, 38138
  • Baptist Memorial Hospital-Collierville
    5 min drive
  • Mike Rose Soccer Complex
    5 min drive
  • TPC Southwind
    7 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    22 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds

Room, Multiple Beds

Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

In-room safe, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel
Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (458)
The price is AU$195
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn & Suites Memphis Southeast-Germantown, an IHG Hotel

About the area

Germantown

A stay at Fairfield Inn & Suites By Marriott Memphis Germantown places you in the heart of Germantown, a 5-minute drive from Baptist Memorial Hospital-Collierville and 5 minutes from Mike Rose Soccer Complex. .This hotel is 11.7 mi (18.8 km) from University of Memphis and 11.8 mi (19 km) from Wolfchase Galleria.

What's nearby

  • Mike Rose Soccer Complex - 5 min drive - 5.2 km
  • Carriage Crossing - 6 min drive - 6.1 km
  • Methodist Le Bonheur Germantown Hospital - 7 min drive - 7.0 km
  • TPC Southwind - 7 min drive - 6.8 km
  • Wolfchase Galleria - 19 min drive - 19.0 km

Getting around

  • Memphis Central Station - 30 min drive
  • Memphis International Airport (MEM) - 22 min drive

Restaurants

  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Hyderabad House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Huey's Collierville - ‬2 min drive
  • ‪Lennys Grill Subs - ‬17 min walk

About this property

Fairfield Inn & Suites By Marriott Memphis Germantown

Suburban hotel with free breakfast and a 24-hour fitness center
Fairfield Inn & Suites By Marriott Memphis Germantown offers 80 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 80 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and microwaves, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites By Marriott Memphis Germantown. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Germantown
Fairfield Inn Marriott Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Hotel
Fairfield Inn & Suites By Marriott Memphis Germantown Germantown

Fairfield Inn & Suites By Marriott Memphis Germantown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 407 out of 914 reviews" "
Rating 8 - Good. 250 out of 914 reviews" "
Rating 6 - Okay. 116 out of 914 reviews" "
Rating 4 - Poor. 82 out of 914 reviews" "
Rating 2 - Terrible. 59 out of 914 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tony

Liked: Cleanliness, staff & service
Good stay, but the bolt lock kept sticking and the TV was hard to maintain
Stayed 3 nights in Aug 2024

6/10 Okay

Damon, ALLEN

Liked: Staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
To close to the railway line. Heard trains all night
Stayed 1 night in Aug 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
liked the spot. close to places to eat. nicely lit parking lot for late night walks. extends to neighboring shopping area.
Stayed 1 night in Aug 2024

2/10 Terrible

Marsha

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I would actually like to give this place a 0 stars rating due to quality of the room. That were not even close to matching the photos. There was pubic hair all over the bathroom, here was a public hair filled wash cloth hanging in the bathroom, pubic hair wash towel in the sink area, the toilet leaked everywhere, there was mold on the caulking around the bottom of the toilet and it was peeling completely away. We are a large family so it was almost impossible to find another place so we limited our time in the place, and we left by 6A to void being in the filth. We did not let the kids walk without shoes on or use the shower. For an almost $200 price tag for 1 night, I would expect better and I would like for management to reach out in this manner.
Stayed 1 night in Aug 2024

4/10 Poor

Romesh

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was older building the room had a bad odor. The ratings did not support what I expected
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Charged an incidental fee which wasn’t on my reservation and a “Marriott” fee. When I asked the front desk clerk about it, he did say the $50 would be refunded, but he said the “Marriott” fee is because I booked thru a third party and Marriott doesn’t like for you to do that
Stayed 1 night in Aug 2024

6/10 Okay

Kerry, Crossville

Travelled with family, Business traveller
Disliked: Staff & service
The toilet was too low. Not good for a senior with issues. The lighting over the bathroom sink was so dim it was hard to see. The lavatory faucet barely dribbled. Awful. I had no coffee maker in my room but had the coffee. I called to get a coffee maker and they never brought one. Poor service!
Stayed 1 night in Aug 2024

8/10 Good

Betty

Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Room comfort
Room a/c unit wasn't working and room was hot
Stayed 1 night in Aug 2024

6/10 Okay

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveling, 1 night stay
Staff was great, bed so comfy, room clean. Only complaint was someone was not so courteous during the night. They yelled and sounded like they were running around the room at 4am in the morning, then at 6am. Another person pounded on their door then they both preceded to yell. Doesnt make for a good n8ghts sleep. Yes, we did report it.
Stayed 1 night in Aug 2024

4/10 Poor

JD

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Antonio

Relaxing stay
Great stay, front desk was very professional
Stayed 1 night in Aug 2024

6/10 Okay

Rathenia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
family trip
This was a nice hotel in nice area so was pleased overall. Staff was great but my bathtub was dirty upon arrival. There was a ring around the tub and in general it didn't look clean. Looks like there was a lot of surface peeling too but it being unclean made me rate my stay lower. Here's a photo.
Stayed 1 night in Jul 2024

10/10 Excellent

Jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Right
Clean & comfortable. Will stay again.
Stayed 1 night in Jul 2024

4/10 Poor

Tina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty
Carpets were dirty, stain on bed sheets,
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

8/10 Good

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay, reasonable price, great breakfast
The toilet had a leak that caused the tile to be wet with was mildly uncomfortable it the service and the comfortable bed made up for it! It also smelled so good in the entire building which was pleasant
Stayed 1 night in Jul 2024

10/10 Excellent

Hannah

Stayed 2 nights in Jul 2024

8/10 Good

BEVERLY

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Lacora

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave 4 stars because upon arrival the employee that was working was going back and forth to his car smoking(not cigarettes) and the order was very strong around the entrance. Also had to write down my CC # down due to an outage and was told it would be locked in the safe after his shift so the manager can enter them the next morning. Only to find out the next morning that everyone information were left out overnight and would not be processed until Monday morning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff in a great area! Exceeded our expectations!
Stayed 2 nights in Jul 2024

10/10 Excellent

Nila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Germantown Gem
We enjoyed our stsy in Germantown. This hotel is minutes from our family and close to many restaurants and shopping. The staff is always friendly and helpful,
Stayed 3 nights in May 2024