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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Lobby
Business centre
Lobby lounge
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly

Explore the area

Map
6811 TraVure South, Germantown, TN, 38138
  • Methodist Le Bonheur Germantown Hospital
    ‪4 min drive‬
  • Regional One Health East Campus
    ‪5 min drive‬
  • Shelby Farms Park
    ‪5 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites Memphis Germantown

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (920)
The price is AU$304
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hampton Inn & Suites Memphis Germantown

About the area

Germantown

Located in Germantown, Hilton Garden Inn Memphis East Germantown, TN is in the business district, within a 15-minute drive of TPC Southwind and Shelby Farms Visitor Center. .This hotel is 6.1 mi (9.8 km) from University of Memphis and 8.6 mi (13.9 km) from Mike Rose Soccer Complex.

What's nearby

  • University of Memphis - 11 min drive
  • Mike Rose Soccer Complex - 12 min drive
  • Simmons Bank Liberty Stadium - 14 min drive
  • Wolfchase Galleria - 15 min drive
  • Graceland - 19 min drive

Getting around

  • Memphis Central Station - 22 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Central BBQ - ‬3 min drive
  • ‪Bog & Barley - ‬3 min drive
  • ‪McDonald's - ‬7 min walk

About this property

Hilton Garden Inn Memphis East Germantown, TN

Art Deco hotel with a fitness center and a 24-hour business center
Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Make yourself at home in one of the 129 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Germantown? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.00 for adults and USD 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6600 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Hilton Garden Inn Memphis East Germantown, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 386 reviews" "
Rating 8 - Good. 56 out of 386 reviews" "
Rating 6 - Okay. 31 out of 386 reviews" "
Rating 4 - Poor. 21 out of 386 reviews" "
Rating 2 - Terrible. 17 out of 386 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

LISA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Better stays at lesser "quality" hotels
The positives: the room and hotel were clean. They have a restaurant with a bar that closes at 10. They give you water when you check in. The negatives: the shower faucet was broken, making it difficult to operate and the water was cold. It also dripped constantly. The t.v. didn't work. Maintenance attempted to fix for us and couldn't. He requested a new room for us and the front desk told him (not us) she couldn't change rooms for us, that she would give us points. I wonder how she will do that when she told me at check-in that we wouldn't earn points since we booked with a 3rd party. The bed wasn't comfortable and made noise everytime you turned over. After driving 10 hours, this was not a pleasant experience.
Stayed 1 night in Oct 2024

6/10 Okay

Sonya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was broken.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

george

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Cynthia

Travelled with family
Disliked: Staff & service
The room was neat and clean up upon arrival. Found the shower, dripping shower handle broken.. night maintenance man was able to temporarily repair was repaired the following day happy with that. Front desk was unaware of many procedures, never explained continental breakfast wound up paying for a breakfast that we are entitled to complementary per our contract, had to request twice for clean towels, and housekeeping, which I only received once on the housekeeping. This was for a four night stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

KENTARO

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vinu, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with family
Silent Night
We checked in around 10:00 pm & the lady was friendly & the lobby was appealing, even a few folks at the bar. I thought it was nice. We went to our room & it was clean & orderly as well. When getting ready for bed we discovered that the bathroom sink would not drain. I tried messing with the underside of the sink where the feature is that moves the stopper up & down, to no avail. I’m quite certain that when the bathroom was cleaned previously that would had been extremely obvious. I also struggled with the silence in the room. There wasn’t a feature on the thermostat to allow the fan to run continuously. It was so quiet that I could hear the phone vibrate & the alarm of the person next door. I thought that this was highly unusual for a hotel room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

8/10 Good

Tericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Lebanon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel & their staff! This is our go to place for our visit to Memphis for the fourth consecutive year. Lots of PGA Tour guys here so that should say it all. Thanks for a great stay & see ya next year!👍❤️⛳️⛳️⛳️⛳️⛳️
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with easy access to Memphis. Very nice. We'll be back.
Stayed 1 night in Aug 2024

2/10 Terrible

Whitney

Stayed 1 night in Aug 2024

10/10 Excellent

Ellafair

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Comfy beds. Clean. Short drive to a variety of restaurants and shopping.
Stayed 1 night in Jul 2024

8/10 Good

Terrance, Byram

Travelled with partner
Liked: Cleanliness, staff & service
Better than the last time but the sounds were clogged had tò move to another room and it was too
Stayed 1 night in Aug 2024

10/10 Excellent

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
I rented this place for my mom, and she was very happy with the people who help her. Thank you!
Stayed 1 night in Aug 2024

2/10 Terrible

Tureka

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Terrance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nice property the fact we felt protected and the rooms were clean.and spacious. The front desk clerk was horrible!!!! This was the worst check In I have experienced since traveling for years. She was rude and nonchalant!!!!if I hadn’t paid through Expedia I would have asked for a cancellation plus we were tired from traveling!!!Hilton please teach or have your employees to attend professionalism classes. I’m going to stop
Stayed 1 night in Jun 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BOOK IT!!
GREAT CLEAN HOTEL.......GREAT STAFF
Stayed 2 nights in Jun 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I have been experiencing a horrible loss and needed a nice place to stay near the hospital and we couldn’t have been more pleased with this hotel. Thank you
Stayed 1 night in Jun 2024