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Hilton Garden Inn Memphis East Germantown, TN

3.0 star property

Photo gallery for Hilton Garden Inn Memphis East Germantown, TN

Lobby
Business centre
Exterior
Lobby lounge
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pool
  • Breakfast available
  • Pet-friendly
  • Air conditioning

Explore the area

Map
6811 TraVure South, Germantown, TN, 38138
  • Lichterman Nature Center
    ‪4 min drive‬
  • Opera Memphis
    ‪4 min drive‬
  • Methodist Le Bonheur Germantown Hospital
    ‪4 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Home2 Suites by Hilton Memphis East Germantown

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, (116)
The price is AU$242
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Home2 Suites by Hilton Memphis East Germantown

About the area

Germantown

Located in Germantown, Hilton Garden Inn Memphis East Germantown, TN is in the business district, within a 15-minute drive of TPC Southwind and Shelby Farms Visitor Center. .This hotel is 6.1 mi (9.8 km) from University of Memphis and 8.6 mi (13.9 km) from Mike Rose Soccer Complex.

What's nearby

  • Shelby Farms Visitor Center - 11 min drive
  • University of Memphis - 11 min drive
  • Mike Rose Soccer Complex - 12 min drive
  • Wolfchase Galleria - 15 min drive
  • Graceland - 19 min drive

Getting around

  • Memphis Central Station - 22 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Central BBQ - ‬3 min drive
  • ‪Bog & Barley - ‬3 min drive
  • ‪McDonald's - ‬7 min walk

About this property

Hilton Garden Inn Memphis East Germantown, TN

Art Deco hotel with a fitness center and a 24-hour business center
Hilton Garden Inn Memphis East Germantown, TN offers 129 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with digital channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

Make yourself at home in one of the 129 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Grab a bite to eat at The Garden Grille & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and dry cleaning/laundry services. Planning an event in Germantown? This hotel has 6600 square feet (613 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
The Garden Grille & Bar - Onsite restaurant. Guests can enjoy drinks at the bar.
The Garden Grille & Bar - Onsite lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:00 AM–10:00 AM: USD 15.00 for adults and USD 10.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Garden Grille & Bar
  • The Garden Grille & Bar

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6600 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Memphis Germantown, Tn
Hilton Garden Inn Memphis East/Germantown TN
Hilton Garden Inn Memphis East Germantown, TN Hotel
Hilton Garden Inn Memphis East Germantown, TN Germantown
Hilton Garden Inn Memphis East Germantown, TN Hotel Germantown

Hilton Garden Inn Memphis East Germantown, TN Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 262 out of 391 reviews
Rating 8 - Good. 56 out of 391 reviews
Rating 6 - Okay. 33 out of 391 reviews
Rating 4 - Poor. 23 out of 391 reviews
Rating 2 - Terrible. 17 out of 391 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Taylor

Stayed 3 nights in Nov 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

8/10 Good

Shelley

Stayed 1 night in Oct 2024

8/10 Good

Mykeshia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite places to stay. The bar and restaurant has amazing food and drinks. The customer service is always so pleasant. The only issue I had this time was the kids that ran up and down the hallway all night and woke up doing the same thing.
Stayed 1 night in Nov 2024

6/10 Okay

Michael A

Decent value for money
Brand new hotel. Pretty good. Right by the train, which is very noisy Hall hallways were very dirty. Overall, I was negatively surprised at how dirty everything was
Stayed 2 nights in Oct 2024

6/10 Okay

Matt

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the restaurant and the safety aspect of this location. I did not like that I had no body wash and just ended up using the bar soap. Many of the AC plugs for charging phones did not work properly in the room I stayed in. I like eating breakfast in the morning and paid extra for it, but could not get a good breakfast one morning because they had no cook. Ended up going to McDonalds down the street.
Stayed 4 nights in Oct 2024

6/10 Okay

Jamie

Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Travelled with group
Liked: Property conditions & facilities
A very good weekend at the Hilton Hotel
The room was excellent the view was good the employees were friendly and nice we had a great time
Stayed 3 nights in Oct 2024

4/10 Poor

LISA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Better stays at lesser "quality" hotels
The positives: the room and hotel were clean. They have a restaurant with a bar that closes at 10. They give you water when you check in. The negatives: the shower faucet was broken, making it difficult to operate and the water was cold. It also dripped constantly. The t.v. didn't work. Maintenance attempted to fix for us and couldn't. He requested a new room for us and the front desk told him (not us) she couldn't change rooms for us, that she would give us points. I wonder how she will do that when she told me at check-in that we wouldn't earn points since we booked with a 3rd party. The bed wasn't comfortable and made noise everytime you turned over. After driving 10 hours, this was not a pleasant experience.
Stayed 1 night in Oct 2024

6/10 Okay

Sonya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The pool was broken.
Stayed 3 nights in Oct 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

george

Liked: Property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2024

6/10 Okay

Cynthia

Travelled with family
Disliked: Staff & service
The room was neat and clean up upon arrival. Found the shower, dripping shower handle broken.. night maintenance man was able to temporarily repair was repaired the following day happy with that. Front desk was unaware of many procedures, never explained continental breakfast wound up paying for a breakfast that we are entitled to complementary per our contract, had to request twice for clean towels, and housekeeping, which I only received once on the housekeeping. This was for a four night stay.
Stayed 4 nights in Sep 2024

10/10 Excellent

KENTARO

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vinu, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goo
Stayed 3 nights in Sep 2024

10/10 Excellent

Brian

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Amanda

Travelled with family
Silent Night
We checked in around 10:00 pm & the lady was friendly & the lobby was appealing, even a few folks at the bar. I thought it was nice. We went to our room & it was clean & orderly as well. When getting ready for bed we discovered that the bathroom sink would not drain. I tried messing with the underside of the sink where the feature is that moves the stopper up & down, to no avail. I’m quite certain that when the bathroom was cleaned previously that would had been extremely obvious. I also struggled with the silence in the room. There wasn’t a feature on the thermostat to allow the fan to run continuously. It was so quiet that I could hear the phone vibrate & the alarm of the person next door. I thought that this was highly unusual for a hotel room.
Stayed 1 night in Aug 2024

10/10 Excellent

Tracy

Stayed 1 night in Aug 2024

8/10 Good

Tericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Scott, Lebanon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel & their staff! This is our go to place for our visit to Memphis for the fourth consecutive year. Lots of PGA Tour guys here so that should say it all. Thanks for a great stay & see ya next year!👍❤️⛳️⛳️⛳️⛳️⛳️
Stayed 3 nights in Aug 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with easy access to Memphis. Very nice. We'll be back.
Stayed 1 night in Aug 2024

2/10 Terrible

Whitney

Stayed 1 night in Aug 2024