Holiday Inn Express and Suites West Memphis, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express and Suites West Memphis, an IHG Hotel

Exterior
Property amenity
Seasonal outdoor pool, open 8 AM to 10 PM, pool loungers
Laundry room
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1007 E. Service, West Memphis, AR, 72301
  • Southland Casino Racing
    6 min drive
  • Beale Street
    10 min drive
  • FedEx Forum
    10 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    21 min drive

Room options

Standard Room, 1 King Bed (Leisure)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

West Memphis

With a stay at Holiday Inn Express and Suites West Memphis, an IHG Hotel in West Memphis, you'll be within a 10-minute drive of Beale Street and Bass Pro Shops at the Pyramid. .This hotel is 8.2 mi (13.2 km) from FedEx Forum and 14.3 mi (23 km) from Graceland.

What's nearby

  • Southland Casino Racing - 6 min drive - 3.4 km
  • Beale Street - 10 min drive - 12.6 km
  • Bass Pro Shops at the Pyramid - 10 min drive - 12.2 km
  • National Civil Rights Museum - 10 min drive - 12.8 km
  • FedEx Forum - 10 min drive - 13.3 km

Getting around

  • Memphis Central Station - 15 min drive
  • Memphis International Airport (MEM) - 21 min drive

Restaurants

  • ‪Southland Park Gaming and Racing - ‬3 min drive
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Church's Chicken - ‬4 min drive
  • ‪Sammy Hagar's Red Rocker Bar & Grill - ‬3 min drive
  • ‪McDonald's - ‬18 min walk

About this property

Holiday Inn Express and Suites West Memphis, an IHG Hotel

Hotel in West Memphis with free breakfast and a 24-hour fitness center
Holiday Inn Express and Suites West Memphis, an IHG Hotel offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Sofa bed

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 18 2024 to March 31 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express and Suites West Memphis, an IHG Hotel Hotel

Holiday Inn Express and Suites West Memphis, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 715 reviews" "
Rating 8 - Good. 189 out of 715 reviews" "
Rating 6 - Okay. 56 out of 715 reviews" "
Rating 4 - Poor. 33 out of 715 reviews" "
Rating 2 - Terrible. 26 out of 715 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel, the main reason for choosing this over similar hotels was on-site EV chargers.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Close to Bass Pro Pyramid.
Stayed 1 night in Jul 2024

10/10 Excellent

Shiv Kumar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent and clen
Very good..
Stayed 1 night in Jul 2024

10/10 Excellent

ROSA IRENE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

James W.

Stayed 1 night in Jul 2024

10/10 Excellent

Rose

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay while travelling with family
The front staff was friendly and helpful. Good breakfast selection in the morning. We got a pull out sofa bed for one child but it was in such bad shape and uncomfortable we just all squeezed into the queen bed. The bathroom was updated however the paint was mostly peeled out of the tub, looking terrible. The hotel was quiet and good for 1 overnight. Didn't feel the price was worth what we got, especially since the sofa bed was so uncomfortable (and we don't usually have high expectations for sofa beds. The regular beds were comfortable though.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Trupta

Stayed 1 night in Jul 2024

2/10 Terrible

Cynthia

Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
It was an easy, nice place to stay!
Stayed 1 night in Mar 2024

10/10 Excellent

James W.

Nice, polite staff
Stayed 1 night in Jun 2024

10/10 Excellent

Marc

Clean, convenient to the highway, and a QT next door for gas. Breakfast was good.
Stayed 1 night in Jun 2024

10/10 Excellent

Roger, Perry

Stayed 1 night in Jun 2024

8/10 Good

Marlin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Busy area. I40 Freeway noise all night.
Stayed 1 night in Jun 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Cynthia Beth

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
The front desk when we checked in and out was very friendly!
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Satisfied
Great stay. Will definitely stay again.
Stayed 1 night in May 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was impressed with the way the young ladies were dressed and very polite and professional.
Stayed 1 night in May 2024

6/10 Okay

Holly

Travelled with family
Liked: Staff & service
The hotel was nice enough, but the area around the hotel just felt unsafe. No reflection on the property just an unsafe area in general.
Stayed 1 night in May 2024

10/10 Excellent

Sherryle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very satisfied
Enjoyed my stay. Very easy and short access to downtown Memphis. Will stay again.
Stayed 1 night in May 2024

6/10 Okay

Em

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Floor in the room was sticky. The shower was not properly cleaned. The duvet was moist and the room smelled like mildew. The nightstand, desk and console surfaces were also dirty. The whole area around the property is extremely sketchy and you are better off not leaving a single thing in your car. Poor lighting in the parking lot and the lot backs up to a truck stop. Would not recommend at all as a stop
Stayed 1 night in May 2024

10/10 Excellent

Tevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

4/10 Poor

Mohsin

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not worth the money
Stayed 1 night in May 2024