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Springhill Suites Memphis East / Galleria

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Springhill Suites Memphis East / Galleria

Terrace/patio
Suite, 1 King Bed with Sofa bed
Reception
Exterior
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
2800 New Brunswick Rd, Memphis, TN, 38133
  • Wolfchase Galleria
    3 min walk
  • Wendy's
    4 min walk
  • Memphis Central Station
    26 min drive
  • Memphis, TN (MEM-Memphis Intl.)
    27 min drive

Room options

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Hyatt Place Memphis/Wolfchase Galleria

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1005)
The price is AU$231
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hyatt Place Memphis/Wolfchase Galleria

About the area

Memphis

With a stay at Springhill Suites Memphis East / Galleria in Memphis (Wolfchase), you'll be a 1-minute drive from Wolfchase Galleria and 6 minutes from Bellevue Baptist Church. .This hotel is 3.5 mi (5.6 km) from Davies Manor and 5.7 mi (9.2 km) from Cordova Community Center.

What's nearby

  • Wolfchase Galleria - 3 min walk
  • Bellevue Baptist Church - 6 min drive
  • Cordova Community Center - 10 min drive
  • Beale Street - 23 min drive
  • Graceland - 29 min drive

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 27 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Slim Chickens - ‬8 min walk
  • ‪Texas Roadhouse - ‬6 min walk
  • ‪The Cheesecake Factory - ‬13 min walk

About this property

Springhill Suites Memphis East / Galleria

Hotel with free breakfast, a quick walk to Wolfchase Galleria
Springhill Suites Memphis East / Galleria offers 79 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features barbecue grills and complimentary use of a nearby fitness facility.
A complimentary self-serve breakfast is served daily.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary self-serve breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-service breakfast available daily

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Low-height plug sockets in bathroom
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Fitness facility
  • Spa tub
The following facilities are closed on Wednesday and Thursday:
  • Fitness facility
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Springhill Suites Marriott Galleria Hotel East
Springhill Suites Memphis East Galleria Hotel
Springhill Suites Galleria Hotel
Springhill Suites Memphis East Galleria
Springhill Suites Galleria
Springhill Suites Memphis East / Galleria Hotel Memphis
Springhill Suites East Galleria
Springhill Suites Memphis East / Galleria Hotel
Springhill Suites Memphis East / Galleria Memphis
Springhill Suites Memphis East / Galleria Hotel Memphis

Springhill Suites Memphis East / Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 881 reviews" "
Rating 8 - Good. 245 out of 881 reviews" "
Rating 6 - Okay. 125 out of 881 reviews" "
Rating 4 - Poor. 80 out of 881 reviews" "
Rating 2 - Terrible. 53 out of 881 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Tamra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Check in was easy and staff was very friendly. The water pressure was amazing. Having said this, the property is in dire need of maintenance. The carpets throughout especially around the elevators were disgusting. Stained and worn. I would not stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Thomas Charles

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware of hidden charges and false advertising! Although Expedia has 'free wifi' on this property, it IS NOT TRUE. Only if you book the reservation through Bonvoy is the wifi free, for some reason. EXPEDIA - PLEASE REMOVE THIS LIE FROM YOUR LIST OF AMENITIES. If not booked through Bonvoy, you are charged $4.95 per day for wifi. You are best advised to stay at any other hotel in the are that DOES NOT PRACTICE DECEPTION. Other than that, although the property may be undergoing renovation, the room was updated and nice, but lacking in bed bug protective covers, the hallway carpeting was visibily worn and stained and an ugly grey-green color. The spa advertised in the pool area is undergoing renovation and IS NOT CURRENTLY AVAILABLE. Another lie from their list of amenities. Their breakfast, the friendly staff, and the updated rooms were about the only nice part of our stay. Instead of charging around $100/night for these rooms, the appearance and amenities provided are more in line with hotels that charge around $70/night.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Sep 2024

2/10 Terrible

Demetric

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Hotel had an unusual smell, no towels available, phone did not work in room, TV mounted on wall where you could only watch it when your sitting on couch, unsatisfied with overall service
Stayed 1 night in Sep 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Sep 2024

2/10 Terrible

Nickels

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was dirty! With bugs and mold. Checked out to a different property and was charged the stay for 3days
Stayed 3 nights in Aug 2024

8/10 Good

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, property conditions & facilities
Property had bed bugs. Refused refund. Poor management. Would avoid at all costs.
Stayed 18 nights in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay for the money
The hotel was conveniently located. The breakfast was good and the staff was nice. The keycards were so annoying because they kept going out, I was locked out multiple times, but the desk staff was always nice
Stayed 3 nights in Aug 2024

4/10 Poor

Sally

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2nd time staying here
Second time staying at this hotel on our way through the area from MD to TX. Nice area. Lots of stuff around. Friendly staff. Room is spacious including a couch. Beds are comfy. Great hotel for our quick stay.
Stayed 1 night in Aug 2024

6/10 Okay

Jagannadha

Stayed 1 night in Aug 2024

10/10 Excellent

Eli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checking in and out was super simple and easy. Everyone was really nice and hospitable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Samantha

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Robin

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Insects and no toilet paper
I reserved 2 rooms. 1 room was infested with moths. We went to the front desk and they found us another room. Then we discovered they we needed toilet paper in both rooms. We went to the front desk and they said we had to wait for the cleaning people to get toilet paper and the front desk could give us any. Very disappointed.
Stayed 1 night in Jul 2024

8/10 Good

Crystal

Stayed 1 night in Jul 2024

2/10 Terrible

June

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Definitely not worth the money. Very dirty and dingy. Walked into room to discover TV on, bed unmade, towel on floor, and blanket on couch. Had to request a different room. New room had terrible mildew smell, dirty carpet with a huge stain, air would not work. Very disappointing. Will never stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

brianna

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had welcoming services as soon as we arrived. Our room and stay was very nice and comfortable I would stay here again. Also , breakfast was so yummy Our check out experience was smooth and everyone was so happy and nice.
Stayed 1 night in Jul 2024

8/10 Good

Astrid

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great Location, comfortable room, staff was nice. No hot breakfast items available at 8am and no one seemed to notice or care. Had some yogurts and cold cereal options. Had waffle making abilities but not set up.
Stayed 1 night in Jul 2024

4/10 Poor

Jenny

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property seems in desperate need of updating. The room was fairly clean but the bathroom was very old, stains on the sofa, and electrical conduit running overhead. The breakfast was subpar- not many offerings (no pastries) and they started cleaning up before 9 am. It was was ok for a one night stay but I probably wouldn’t stay there again without an update.
Stayed 1 night in Jul 2024

10/10 Excellent

Cydni

Stayed 2 nights in Jul 2024

4/10 Poor

Kathryn

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Angel

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
None.
Stayed 2 nights in Jul 2024

8/10 Good

Sandra

Liked: Staff & service
Stayed 1 night in Jul 2024