Hotel Colonial

3.0 star property

Photo gallery for Hotel Colonial

In-room safe, individually decorated, desk, soundproofing
Outdoor pool
Sundeck
Property entrance
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
Calle 62 No 476, Mérida, YUC, 97000
  • Parque Santa Lucía
    ‪3 min walk‬
  • Plaza Grande
    ‪4 min walk‬
  • Mérida Cathedral
    ‪4 min walk‬
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

King Size Bedroom

  • Sleeps 2
  • 1 King Bed

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

Standard Single Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Mérida

With a stay at Hotel Colonial, you'll be centrally located in Mérida, steps from Jose Peon Contreras Theater and within a 5-minute walk of Parque Santa Lucía. .This hotel is 0.2 mi (0.2 km) from The Rectory Jesus Third Order and 0.2 mi (0.3 km) from Plaza Grande.

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Plaza Grande - 4 min walk - 0.4 km
  • Mérida Cathedral - 4 min walk - 0.4 km
  • Paseo de Montejo - 12 min walk - 1.0 km
  • Yucatan International Convention Center - 4 min drive - 3.1 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 15 min drive

Restaurants

  • ‪La Chaya Maya - ‬1 min walk
  • ‪Museo de la gastronomía yucateca - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Cafe la Habana - ‬1 min walk
  • ‪El Trapiche - ‬2 min walk

About this property

Hotel Colonial

Colonial hotel with a rooftop terrace and a 24-hour front desk
Hotel Colonial offers 73 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually decorated. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this Colonial hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at El Colonial or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 1:00 PM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 1:00 PM.
El Colonial - Onsite buffet restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free offsite parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 1:00 PM for a fee: MXN 250 for adults and MXN 200 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • El Colonial

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Picnic area
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 24 2025 to July 15 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 for adults and MXN 200 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization for 20% of the total amount for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Pool access available from 9 AM to 10 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Colonial Merida
Hotel Colonial Merida
Colonial Hotel Merida
Hotel Colonial Mérida
Colonial Mérida
Hotel Colonial Hotel
Hotel Colonial Mérida
Hotel Colonial Hotel Mérida

Hotel Colonial Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 515 reviews
Rating 8 - Good. 213 out of 515 reviews
Rating 6 - Okay. 100 out of 515 reviews
Rating 4 - Poor. 33 out of 515 reviews
Rating 2 - Terrible. 24 out of 515 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

rosa a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, the service was excellent
Stayed 10 nights in Dec 2024

8/10 Good

julest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The phone room dont work,internet super bad,dont work.only work for few minutes
Stayed 3 nights in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Under construction
Stayed a number of nights. Hotel is renovating. The noise during the day borders on intolerable. I work in hotel rooms and I could not here (or hear!). Although wi-fi can hit 200 +mps many rooms cant't and often a high latency rate: but what is the point if someone is jackhammering below you. Once the renovation is done I'm sure it will be great to stay again. Renovated rooms are really nice
Stayed 1 night in Sep 2024

10/10 Excellent

Dennise

Liked: Staff & service, property conditions & facilities
Love how it was
Stayed 1 night in Jul 2024

8/10 Good

Rosalinda

Stayed 3 nights in May 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities
Great locatio, great staff. Hotel under renovation, constuction
Stayed 4 nights in Mar 2024

4/10 Poor

Alejandro

Stayed 11 nights in Feb 2024

10/10 Excellent

Sandra, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through Merida on our way to Mexico City and this hotel was perfect for our needs. It is an older property, but has everything, and we slept well. Great service too.
Stayed 1 night in Feb 2024

8/10 Good

Ezequiel

Stayed 1 night in Feb 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 16 nights in Nov 2023

2/10 Terrible

Marco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It took a long time for check in, room was not ready. Staff wasn’t around to help with the luggage during check in and out. The swimming pool was not clean! The place is a ran down place, old mattresses with holes! We couldn’t wait to check out! I do not recommend to any one!

10/10 Excellent

Hugo A

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to downtown, so many dinning optios!
Stayed 2 nights in Jun 2023

10/10 Excellent

Elena, Baldwin Park

Travelled with family
Liked: Cleanliness, staff & service
Thank you everyone
Stayed 3 nights in Apr 2023

4/10 Poor

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor in my bedroom was very dirty. A console had a tacky spilled liquid which was not cleaned. Just a very filthy room.
Stayed 1 night in Apr 2023

2/10 Terrible

Waltraud

Stayed 2 nights in Apr 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Mar 2023

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice basic room, quiet and comfortable. Close to the square and lots of interesting places.

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv service
Stayed 7 nights in Nov 2022

10/10 Excellent

Jovita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, central to everything, AC, staff was great and the upstairs terrace was nice. And affordable.
Stayed 4 nights in Oct 2022

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was quite helpful for a non Spanish speaker.
Stayed 6 nights in Oct 2022

8/10 Good

Priscilla

Travelled with family
Liked: Staff & service, property conditions & facilities
We liked the location. Walking distance to the Plaza, Cathedral, Mercado, etc. Friendly staff.
Stayed 1 night in Jun 2022

6/10 Okay

Juan

Liked: Staff & service
Disliked: Cleanliness
The room’s floor was very dirty.
Stayed 1 night in Jun 2022

10/10 Excellent

Edy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Apr 2022

8/10 Good

SALVADOR

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2021

4/10 Poor

Ruben Carlos

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El lugar solo es para dormir. Los baños son minúsculos, con mucho trabajo se pueden utilizar. De los dos elevadores que tienen solo uno funciona, y al no tener elevadores de servicio pues hay que estar esperando al equipo de mantenimiento a que terminen de usarlos. La entrega del departamento a la llegada nos hicieron esperar más de una hora de la hora indicada. El personal de limpieza no solo no tiene actitud de servicio, a momentos es grosera. Y para terminar, si quieren servicio de comida al cuarto solo antes de las 13hrs. Pues a esa hora cierra el restaurant.
Stayed 4 nights in Nov 2021