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Emporio Reforma

3.5 star property

Photo gallery for Emporio Reforma

Front of property
Fitness facility
Property amenity
Lobby sitting area
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Mexico City
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Museo de Cera
    ‪3 min walk‬
  • Place, Monument to the Revolution
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

8.4 out of 10
Very good
(30 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Super Saver)

8.2 out of 10
Very good
(53 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room, 1 King Bed

Standard (Standard Room Double Beds)

Junior Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard (Standard Room Double Beds)

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(33 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

With a stay at Emporio Reforma, you'll be centrally located in Mexico City, steps from Senate of the Republic and within a 10-minute walk of Museo de Cera. .This hotel is 0.6 mi (1 km) from Monument to the Revolution and 1.1 mi (1.8 km) from Reforma 222.

What's nearby

  • Senate of the Republic - 2 min walk - 0.2 km
  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Museo de Cera - 3 min walk - 0.3 km
  • Reforma 222 - 7 min walk - 0.6 km
  • Monument to the Revolution - 7 min walk - 0.6 km

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪El Diez - ‬1 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪El Huequito - ‬2 min walk

About this property

Emporio Reforma

Hotel with a restaurant, steps from Senate of the Republic
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 145 air-conditioned rooms featuring DVD players and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
For lunch or dinner, stop by Condimento, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1002 reviews
Rating 8 - Good. 217 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 28 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

6/10 Okay

Maria Rosa

Travelled with group
Liked: Cleanliness
Ok, It had a leak in the bathroom
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

8/10 Good

Gala

Travelled with family
Liked: Cleanliness, staff & service, amenities
The service food and drinks were spot on !!!! It’s in a good area the only complaint I would have is the tub wouldn’t hold the water to use the jets and I paid a lil extra for city view and it was not city view at all but the food is delicious here
Stayed 1 night in Oct 2025

10/10 Excellent

Gopalakrishnan

Stayed 4 nights in Oct 2025

10/10 Excellent

IGNACIO, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel, is located in the heart of the most famous avenue Reforma, the rooms are small, but I like them, very clean and comfortable that is the most important thing for me. I’ll recommend this hotel for everyone. You have everything close and you can walk from the hotel to see the zocalo, Bella’s artes, monumento de la revolución, Chapultepec, all the museos around, restaurants, malls, movies theaters, Mercado de artesanías, etc, etc, etc.
Stayed 2 nights in Oct 2025

10/10 Excellent

Otsuji

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

armando arriola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only issue is about room size, rooms are small but cozy, (Sophia our house keeper was above and beyond, 10stars for her), restaurante servers were outstanding, no complaints, excellent food and drinks, thanks to all staff our stay was nice.
Stayed 6 nights in Oct 2025

10/10 Excellent

Leticia

Travelled with family
Stayed 2 nights in Oct 2025

10/10 Excellent

MARCO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms and safe to walk to shops and restaurants
Stayed 4 nights in Jun 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos fueron muy amables! El buffet estaba delicioso. Me volveria a hospedar aqui
Stayed 3 nights in Sep 2025

2/10 Terrible

Fabby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was booked by accident while I was trying to upgrade, due to the poor conditions of the rooms we were given. Despite several attempts to cancel on the same day, I still haven’t received a refund or any response. Absolutely unacceptable.
Stayed 1 night in Sep 2025

4/10 Poor

Fabiola

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was clean, but The room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Stayed 6 nights in Sep 2025

4/10 Poor

Eduardo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was clean, but The Room didn’t have a refrigerator. They also had to move us to a different room. We had originally booked two queen beds, but ended up with the smallest room they could give us.
Stayed 8 nights in Sep 2025

6/10 Okay

Jose A. Solis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely small-we were very uncomfortable. Everything else was very good. I would not stay there again-I am afraid of small spaces. Did not like the room at all.
Stayed 3 nights in Aug 2025

10/10 Excellent

Maria Fernanda Sanchez

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming from the beginning even offering options of transportation and tours. Location was convenient to explore historical landmarks like the Chapultepec Castle (about 30 min walk); Angel de la Independencia, Zocalo, Bellas Artes. Also close to public transportation. The room was a little smaller than we thought but still convenient and clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time staying there and will return again. Such a cute hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

Felipe de Jesus Salgado

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent Hotel
Stayed 1 night in Sep 2025

8/10 Good

Linda, BELLEVUE

Liked: Cleanliness, staff & service, property conditions & facilities
food at the restaurant is amazing and very conveniently located small rooms but they give you all necessities
Stayed 5 nights in Aug 2025

4/10 Poor

Venkatesh, Houston

Room was very small - not comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Diana

Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid

Stayed 4 nights in Aug 2025

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities
Is good for a few days or a short visit.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yalmer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Property..very clean
Stayed 1 night in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All personal was so great
Stayed 2 nights in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emporio Hotel Reforma, Mexico City

We are repeat guests at Emporio Hotel on Reforma in Mexico City. We love the service, food and location with amazing city views. Emporio Hotel is awesome!!
Stayed 3 nights in Jul 2025