Emporio Reforma

3.5 star property

Photo gallery for Emporio Reforma

Standard (Standard Room Double Beds) | View from room
Breakfast, lunch, dinner served; Mexican cuisine
Property amenity
Lobby
32-inch plasma TV with cable channels, TV, DVD player

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mexico City
  • Paseo de la Reforma
    ‪1 min walk‬
  • Senate of the Republic
    ‪2 min walk‬
  • Museo de Cera
    ‪6 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

Standard (Standard Room Double Beds)

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Standard

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Standard (Standard Room Double Beds)

  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Super Saver)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Mexico City

With a stay at Emporio Reforma, you'll be centrally located in Mexico City, steps from Senate of the Republic and within a 10-minute walk of Museo de Cera. .This hotel is 0.5 mi (0.9 km) from Monument to the Revolution and 0.8 mi (1.3 km) from Alameda Central.

What's nearby

  • Reforma 222 - 7 min walk
  • Monument to the Revolution - 8 min walk
  • U.S. Embassy - 13 min walk
  • Alameda Central - 15 min walk
  • Angel of Independence Monument - 16 min walk

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪Amaya - ‬2 min walk
  • ‪El Diez - ‬1 min walk

About this property

Emporio Reforma

Hotel with a 24-hour fitness center, steps from Senate of the Republic
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 145 air-conditioned rooms featuring DVD players and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
For lunch or dinner, stop by Condimento, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11:00 AM: MXN 320 for adults and MXN 160 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Couples dining
  • Fireplace in reception
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels
  • DVD player
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 265 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Francisco

Stayed 1 night in Nov 2024

10/10 Excellent

Grecia Cecilia

Stayed 3 nights in Nov 2024

2/10 Terrible

Bo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lacks basic minimum standards of hygiene to the point of a public health hazard: growth of dark visible molds in bath tub grouts all around, unwashed shower curtains that stink, raw sewage gases and odor emanating from the drain, non functioning elevators except for a specific card that only staff has. Unresponsive staff or downright lying to customers when asked about a change to a room that meets minimum requirements or as advertised. In sum a theft and failure to refund when all these issues including a water leakage occurred that required me to find another hotel after testing at least two room in this hotel to avoid cancelling it
Stayed 5 nights in Nov 2024

8/10 Good

Jorge

Business traveller
Liked: Staff & service, room comfort
Strange smell in the hallways...
Stayed 2 nights in Nov 2024

10/10 Excellent

Rodolfo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic time with all our other 5 couple friends that came with us
Stayed 4 nights in Oct 2024

10/10 Excellent

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis, Albuquerque

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the older ones on reforma. Suitable for a few days. Old lobby and facilities, but that is it's charm from the past! Enjoyed the morning breakfast buffet and the attention given there. Did not enjoy the second shift head bellhop as he was not accommodating nor provided receptus reply to my request. Other than that I recommend this hotel. Checkout was seamless.
Stayed 2 nights in Oct 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy hotel and good area of Mexico City close to everything that you may need
Stayed 1 night in Oct 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wonderful. I felt safe with many opciones for transportation and shopping.
Stayed 12 nights in Oct 2024

6/10 Okay

Carlos

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Carmelita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the area, location, The room I stayed at tho was really small, kinda old style but I would highly recommend it
Stayed 1 night in Oct 2024

10/10 Excellent

Erika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Stay
The staff were super kind and they went out of their way to accommodate us when we arrived super early in the morning. Our room was super clean and I enjoyed the room service. Great location and I will definitely stay again!
Stayed 5 nights in Sep 2024

6/10 Okay

Javier

Stayed 5 nights in Sep 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it !! Staff was so friendly and profesional
Stayed 2 nights in Oct 2024

8/10 Good

Feder

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024

2/10 Terrible

GONZALO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my two passports and some cash and the housekeeper or someone else stole them
Stayed 1 night in Sep 2024

6/10 Okay

Salvador

Stayed 4 nights in Sep 2024

10/10 Excellent

Michelle

Stayed 4 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

David Ulises

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Anita, Houston

Travelled with partner
Liked: Cleanliness, amenities
Service was very disappointing, food not good at all ,lack of consumer service
Stayed 1 night in Jul 2024

8/10 Good

Ernesto, Mexico

Liked: Cleanliness, staff & service
Excelente ubicación. Las camas, aunque son muy cómodas, son pequeñas (matrimoniales).
Stayed 2 nights in Sep 2024

8/10 Good

Pedro

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the best places
Stayed 4 nights in Sep 2024

10/10 Excellent

ignacio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great people and great price
Stayed 7 nights in Sep 2024