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Emporio Reforma

3.5 star property

Photo gallery for Emporio Reforma

Standard (Standard Room Double Beds) | View from room
Front of property
Fireplace
Property amenity
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mexico City
  • Monument to the Revolution
    ‪7 min walk‬
  • U.S. Embassy
    ‪14 min walk‬
  • Angel of Independence Monument
    ‪17 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

8.8 out of 10
Excellent
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard

1 bedroom, premium bedding, in-room safe, desk

Standard

8.6 out of 10
Excellent
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

Standard (Standard Room Double Beds)

8.8 out of 10
Excellent
(6 reviews)
  • 29.29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Super Saver)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed (Super Saver)

8.2 out of 10
Very good
(38 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Fiesta Americana Reforma

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (3309)
The price is AU$207
for 1 room
includes taxes & fees
19 July - 20 July
Fiesta Americana Reforma

About the area

Mexico City

With a stay at Emporio Reforma, you'll be centrally located in Mexico City, steps from Senate of the Republic and within a 10-minute walk of Museo de Cera. .This hotel is 0.5 mi (0.9 km) from Monument to the Revolution and 0.8 mi (1.3 km) from Alameda Central.

What's nearby

  • Reforma 222 - 7 min walk - 0.6 km
  • Monument to the Revolution - 7 min walk - 0.6 km
  • U.S. Embassy - 14 min walk - 1.2 km
  • Angel of Independence Monument - 17 min walk - 1.5 km
  • Alameda Central - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Cuauhtemoc Station - 12 min walk
  • Benito Juarez International Airport (MEX) - 23 min drive

Restaurants

  • ‪Los Naranjos - ‬2 min walk
  • ‪Bar Milán - ‬2 min walk
  • ‪Parker & Lenox - ‬2 min walk
  • ‪El Diez - ‬1 min walk
  • ‪El Huequito - ‬3 min walk

About this property

Emporio Reforma

Hotel with a restaurant, steps from Senate of the Republic
Emporio Reforma offers 145 air-conditioned accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 145 air-conditioned rooms featuring DVD players and plasma televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a banquet hall.
For lunch or dinner, stop by Condimento, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
Condimento - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Galeria del Cafe - Onsite coffee shop.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Valet parking on site (MXN 150 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11:00 AM for a fee: MXN 320 for adults and MXN 160 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Condimento
  • Galeria del Cafe

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • DVD player
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property’s fitness facility currently permits up to 2 guests at a time by reservation only.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 320 for adults and MXN 160 for children
  • Airport shuttle fee: MXN 700 per vehicle (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 11 years old)
  • Valet parking fee: MXN 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Emporio Reforma
Emporio Reforma Hotel
Emporio Reforma Hotel Mexico City
Emporio Reforma Mexico City
Emporio Hotel

Emporio Reforma Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 41 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Mayerly

Liked: Cleanliness, staff & service, property conditions & facilities
Safe area, awesome breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

Javier Alejandro

Stayed 3 nights in Feb 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Amenities
Good quality of service from your staff. Ond from Mr Plácido
Stayed 2 nights in Mar 2025

2/10 Terrible

Gabriel

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I had my laptop stolen from inside my locked hotel room while I was out. I had left my laptop discretely packed in my backpack, and left it inside my hotel room. I'm very careful with expensive items while traveling. On the last day of my stay, I discovered that my laptop had been removed. Thankfully, no other items were taken. Management was less than prompt in investigating - I noticed at 6am and immediately spoke to the front desk, a security team came to my room and looked under the bed at about 10am, with standard checkout at 11am. I was not shown any security footage, only told that "they didn't see anything unusual." While I appreciate any amount of attention being paid, and I'm sure that there have been other travelers who reported something stolen only to find it under their bed, I would have hoped for other steps to be taken - such as interviews with housekeeping staff and reviews of security footage. I was not given footage. The hotel did offer a late checkout, however, the keycards we were given stopped working at 11am and it took multiple trips back to the front desk to get them working again, sort of defeating the point. I was very frustrated to receive absolutely no follow-up communication or even a response from the hotel despite emailing them repeatedly for multiple days. I was assured that the hotel would follow up with staff and review keycard logs, however, I have heard nothing. Unfortunately can not recommend this hotel due to major security issues.
Stayed 4 nights in Mar 2025

10/10 Excellent

TAYCIA

Stayed 1 night in Mar 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were clean
Stayed 5 nights in Feb 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anytime I travel to cdmx I stay at Emporio Reforma. It’s the best place to stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Alondra

Stayed 2 nights in Mar 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Old butcomfortsble
Stayed 2 nights in Feb 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place nice staff can't complain
Stayed 2 nights in Feb 2025

10/10 Excellent

Gladis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy to move around,

Every thing was good in my stay Just when they offered taxi to aeropuerto give me a price standard ,but the drive charge to me more In the restaurant,I can’t pay with American dollar
Stayed 2 nights in Feb 2025

10/10 Excellent

gael gerardo flores

Stayed 2 nights in Feb 2025

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing. Felt very safe, everything was near by. Great breakfast.
Stayed 3 nights in Feb 2025

8/10 Good

Eliu

Travelled with family
Liked: Staff & service, property conditions & facilities
Only issue we had was the toilet wasn't cleaned well. An odd thing was the reservation was made for 3 adults and 1 child. However, to my surprise when we arrived to the hotel the front desk said it was for 2 only. So we had to pay for the added guests at the time of check in.
Stayed 6 nights in Feb 2025

10/10 Excellent

Federico, Hobart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing! Everyone treats you fabulously. Very appreciative of their guests.
Stayed 8 nights in Jan 2025

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great location
Stayed 6 nights in Jan 2025

2/10 Terrible

Harubi alejandra

Stayed 2 nights in Jan 2025

6/10 Okay

octavio

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Linda, BELLEVUE

Stayed 3 nights in Jan 2025

10/10 Excellent

Mayra, Laveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet area despite being a busy city. Safe to walk around at night and lots of activities and places to eat. Staff was friendly and helpful. No problem checking in or out.
Stayed 1 night in Jan 2025

6/10 Okay

Sai

Stayed 1 night in Oct 2024

2/10 Terrible

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tienen fiestas en un salón que está en la planta baja y ponen la música tan fuerte que retumban las habitaciones en el Hotel. Un tal Guillermo dijo que iba hablar con la coordinadora de la fiesta para que bajaran el volumen y solo fue una mentira. Lo peor es que la persona encargada del lobby en lugar de buscar Darme una disculpa o una solución me dijo que tenían un evento hasta las 2:00 a.m. Osea que me tenía que aguantar sin dormir. Lo peor es que dejé una queja para el gerente que olímpicamente ignoró. Es muy triste que echen a perder un Hotel que podría ser excelente por no importarles el huésped. Voy a poner una queja también ante la Profeco por qué no se vale , rente una habitacion de Hotel principalmente para dormir fue lo que menos puede hacer.
Stayed 7 nights in Dec 2024