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Room type Options Nightly price Book
Penthouse with jacuzzi
72 square metres
1 King Bed and 2 Twin Beds
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Other room types
Executive Apartment, 1 Queen Bed
32 square metres
1 Queen Bed
Room sleeps 2 guests
Select dates to see price
Executive Apartment, 1 King Bed
45 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Hotel with a 24-hour front desk, steps from Avenida Presidente Masaryk

Popular property highlights

Free WiFi
Pets allowed
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at FlowSuites Polanco, you'll be centrally located in Mexico City, steps from Avenida Presidente Masaryk and within a 5-minute walk of Lincoln Park. This hotel is 0.7 mi (1.1 km) from Auditorio Nacional and 0.9 mi (1.5 km) from Parque Zoologico de Chapultepec.

Make yourself at home in one of the 12 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 12
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Laundry facilities
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Area shuttle (surcharge)
  • Luggage storage
  • Wheelchair accessible: No
  • Food and water bowls
  • Lift door width (inches) - 79
  • Lift door width (centimetres) - 200

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Room Amenities

FlowSuites Polanco offers 12 accommodations with minibars (stocked with some free items) and safes. These individually furnished accommodations have separate sitting areas. LED televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Television
  • Fridge
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Kitchenette
  • Desk
  • Separate sitting area
  • Iron/ironing board (on request)
  • Free bottled water
  • Microwave
  • Cookware, dishware and utensils
  • Blackout drapes/curtains
  • In-room massage available
  • Shower only
  • Separate dining area
  • Stovetop
  • Cable TV service
  • HDTV
  • Free WiFi
  • Individually furnished
  • TV size (measurement) inch
  • Minibar (stocked, some free items)
  • LED TV
  • Towels provided
  • Linens provided
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Toothbrush and toothpaste not available

Nearby Things to do

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 915 per pet, per night
  • Dogs only
  • 1 total (up to 26 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned.

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

Smoke detector

Pets cannot be left unattended

Property uses a professional cleaning service

Contactless check-out is not available

Fees

Optional extras

  • Pet fee: MXN 915 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Casa Castelar Aparthotel
  • Casa Castelar Aparthotel Mexico City
  • Casa Castelar Mexico City
  • FlowSuites Polanco Aparthotel
  • FlowSuites Aparthotel
  • FlowSuites
  • FlowSuites Polanco Mexico City
  • FlowSuites Polanco Apartment
  • FlowSuites Apartment

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

The property is professionally cleaned.

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