See all properties
Save

Geneve Ciudad de México

4.0 star property

Photo gallery for Geneve Ciudad de México

Lobby
32-inch LED TV with cable channels, TV
Interior
Lobby
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • Bar
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Londres 130, Mexico City, 06600
  • U.S. Embassy
    ‪6 min walk‬
  • Paseo de la Reforma
    ‪6 min walk‬
  • Angel of Independence Monument
    ‪7 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 36 sq m
  • Sleeps 3

View all photos for Junior Suite, Experiencia Geneve

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, Experiencia Geneve

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Master Suite

Master Suite

  • 51 sq m
  • Sleeps 2

View all photos for Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Junior Suite

  • 40 sq m
  • Sleeps 2

View all photos for Vintage Suite

Vintage Suite

Vintage Suite

  • 72 sq m
  • Sleeps 2

Similar properties

Exterior

Galeria Plaza Reforma

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (2560)
The price is AU$226
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Galeria Plaza Reforma

About the area

Mexico City

With a stay at Geneve Ciudad de México, you'll be centrally located in Mexico City, within a 10-minute walk of U.S. Embassy and Angel of Independence Monument. .This spa hotel is 0.5 mi (0.9 km) from Museo de Cera and 1.8 mi (3 km) from Palacio de Bellas Artes.

What's nearby

  • U.S. Embassy - 6 min walk
  • Angel of Independence Monument - 7 min walk
  • Palacio de Bellas Artes - 3 min drive
  • Chapultepec Park - 4 min drive
  • Zócalo - 5 min drive

Getting around

  • Insurgentes Station - 9 min walk
  • Mexico City Fortuna Station - 10 min drive
  • Benito Juarez International Airport (MEX) - 29 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Hotel Geneve Mexico City - ‬1 min walk
  • ‪Tacontento - ‬1 min walk
  • ‪Chili's - ‬1 min walk

About this property

Geneve Ciudad de México

Belle Époque Mexico City hotel in Reforma with a full-service spa
Geneve Ciudad de México offers 226 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, detox wraps, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 226 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This Belle Époque hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab dinner at La Veranda Bistro, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11:00 AM.
La Veranda Bistro - This restaurant specializes in international cuisine and serves breakfast and dinner.
Phone Bar - Onsite bar. Open daily.
Buenos Diaz - This coffee shop serves breakfast only. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily 7 AM–11:00 AM: MXN 320-400 for adults and MXN 160-250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • La Veranda Bistro
  • Phone Bar
  • Buenos Diaz

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Massages
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: MXN 1200
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1250

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property accepts local currency (MXN) only for all onsite cash payments, including incidentals.

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 320 to 400 for adults, and MXN 160 to 250 for children
  • Early check-in fee: MXN 1200 (subject to availability)
  • Late check-out fee: MXN 1250 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Geneve Ciudad
Geneve Hotel Mexico
Geneve Mexico
Hotel Geneve Ciudad
Hotel Geneve Ciudad Mexico
Hotel Geneve Mexico
Mexico Geneve
Geneve Hotel Mexico City
Geneve Mexico City
Hotel Geneve Ciudad De Mexico Mexico City
Geneve Ciudad Mexico
Geneve Ciudad Mexico Hotel
Geneve Ciudad Hotel

Geneve Ciudad de México Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 826 out of 1241 reviews
Rating 8 - Good. 239 out of 1241 reviews
Rating 6 - Okay. 105 out of 1241 reviews
Rating 4 - Poor. 30 out of 1241 reviews
Rating 2 - Terrible. 41 out of 1241 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Some updating would be nice for this historic property. Particularly the rooms and bathrooms.
Stayed 4 nights in Nov 2024

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Grand Entry is beautiful. The rooms were less than desirable. Had to be moved twice to have a so, so room. First room A/C did not work. Several members of our group on same floor had same experience and had to be moved. Second room had drain flies coming from bath drain and around window in room. Would never stay in this dumpy hotel again.
Stayed 3 nights in Nov 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean but falling apart. The boards of wallpaper were falling off the walls and being stacked. The hotel itself is old (and unclear how it’s five stars) and the room AC didn’t cool the room down. The staff are very friendly and everything was clean. Wouldn’t recommend but wouldn’t say avoid.
Stayed 1 night in Nov 2024

10/10 Excellent

Yunior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The historic beautiful hotel
I always enjoy the stay on this beautiful historic Hotel in the city center of Mexico City. The hotel is well centered close and walkable to everything you need like shops, restaurants, attractions. It’s a very safe area you can move in uber wich is very convenient to a lot of places. The hotel is amazing i really recommend it
Stayed 3 nights in Nov 2024

8/10 Good

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is very unique, like stepping into a time capsule. They have a lot of events going on which made it a fun experience.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aileen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Gracious old hotel, like a rich distinguished man or woman who has aged. The hotel needs updating. The breakfast buffet was mediocre, including the service (not five stars). The dining room furniture is old and tired and so is the decor. The staff was verbally pushy for tips. It is at best a four star property, not five stars by international standards. The management needs to pay attention to details. We notice them, for example worn out carpeting and walls with paint peeling. Don Ariel, the concierge gets five stars. Very helpful. Zona Rosa is fun and central but a bit raucous.
Stayed 5 nights in Nov 2024

2/10 Terrible

akshay

Business traveller
Disliked: Property conditions & facilities
Terrible option
Terrible rooms.. nothing works - phone,shower, lift .. no shower curtains a d such tiny room no place for bags
Stayed 1 night in Nov 2024

10/10 Excellent

Dipali

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely maintained properly with historic touch.
Stayed 3 nights in Nov 2024

10/10 Excellent

TED

Stayed 7 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 7 nights in Oct 2024

10/10 Excellent

Sagar

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property was unique. However bathtub shower head is old and bathtub did not drain properly. They tried fixing but to no avail.
Stayed 3 nights in Nov 2024

6/10 Okay

Gregory

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a 3-star hotel masquerading as the 5-star it might have been 100 years ago, but now it's shabby. Which I had expected, but even its historical side is displayed in a tacky way.It's not bad, but every amenity feels like a weak version of what it could be, and it needs a refresh.
Stayed 3 nights in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

6/10 Okay

Joe

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have always enjoyed stay at the Geneve, however, this time was very different. First, they put me in a part of the building with no elevator. Second, housekeeping missed me the first day and almost the second until I call the front desk asked for services. Third, when housekeeping did come they left the dirty towels that were on the floor for me to pick up. It’s a shame because I have always enjoyed this hotel and I’ve recommended to friends in the past.
Stayed 4 nights in Nov 2024

10/10 Excellent

ma del socorro, Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service it was amazing
Stayed 1 night in Oct 2024

10/10 Excellent

Jasky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to be in
Stayed 5 nights in Oct 2024

6/10 Okay

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
When we arrived they offer us a room on the second floor but the elevator didn’t work. They said than they care about our luggage but when we ask for help they said that was not help available because was too early . Also one afternoon we ask for towels and they never delivered. The room was too. Also one afternoon
Stayed 3 nights in Oct 2024

10/10 Excellent

jorge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo maravilloso, Marisol en el del muy amable, el chico de gafas en la entrada y el botones también, muy recomendado
Stayed 1 night in Nov 2024

4/10 Poor

carlos, CYPRESS

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

william lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and beautiful venue/location
Stayed 2 nights in Nov 2024

10/10 Excellent

Alyssa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best places to stay in CDMX. It’s so beautiful and classic and has all that history to it. It also has all the facilities to make your stay so comfortable and safe. The staff is so amazing, so helpful, so welcoming. Thank You Geneve.. we will definitely be back!! Love you guys
Phone Bar at the Geneve Hotel- cozy and great drinks. Live music on the weekends
Stayed 5 nights in Oct 2024

6/10 Okay

Edith, Dundee

Stayed 5 nights in Aug 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024