Gran Hotel Ciudad de Mexico Zocalo View

4.5 star property

Photo gallery for Gran Hotel Ciudad de Mexico Zocalo View

View from property
Interior
Building design
Building design
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Mexico City
  • Zócalo
    ‪4 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Paseo de la Reforma
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪20 min drive‬

Room options

Super Saver One King

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Master Suite

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Zocalo View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Master Suite Zocalo View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Mexico City

With a stay at Gran Hotel Ciudad de Mexico Zocalo View, you'll be centrally located in Mexico City, just a 4-minute walk from Zócalo and 10 minutes by foot from Palacio de Bellas Artes. .This luxury hotel is 0.6 mi (1 km) from Alameda Central and 1.5 mi (2.5 km) from Paseo de la Reforma.

What's nearby

  • Metropolitan Cathedral - 4 min walk - 0.3 km
  • Zócalo - 4 min walk - 0.4 km
  • Palacio de Bellas Artes - 10 min walk - 0.9 km
  • Alameda Central - 12 min walk - 1.0 km
  • Paseo de la Reforma - 4 min drive - 2.5 km

Getting around

  • Zocalo Station - 4 min walk
  • Mexico City Buenavista Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 20 min drive

Restaurants

  • ‪Restaurante Bar Terraza - ‬1 min walk
  • ‪Terraza Primer Cuadro - ‬1 min walk
  • ‪El Rey del Pavo - ‬2 min walk
  • ‪El Café Palacio - ‬1 min walk
  • ‪La Parroquia de Veracruz - ‬2 min walk

About this property

Gran Hotel Ciudad de Mexico Zocalo View

Luxury hotel with 2 restaurants and a fitness center
Gran Hotel Ciudad de Mexico Zocalo View offers 60 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 60 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a fitness center or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Cafe Ciudad de Mexico, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Mexico City? This hotel has 7804 square feet (725 square meters) of space consisting of conference space and meeting rooms. Extended parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Cafe Ciudad de Mexico - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.
La Terraza - This restaurant specializes in Mexican cuisine and serves brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 13 per day)
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 20 to 30 for adults and USD 20 to 30 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cafe Ciudad de Mexico
  • La Terraza

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 7,804 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults, and USD 20 to 30 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Ciudad Mexico
Gran Ciudad
Gran Ciudad De Mexico
Gran Hotel Ciudad
Gran Hotel Ciudad De Mexico
Gran Hotel Ciudad Mexico
Gran Hotel Mexico
Gran Mexico
Hotel Ciudad
Mexico Gran Hotel
Gran Hotel Ciudad De Mexico Mexico City
Gran Ciudad Mexico

Gran Hotel Ciudad de Mexico Zocalo View Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 898 out of 1011 reviews
Rating 8 - Good. 76 out of 1011 reviews
Rating 6 - Okay. 21 out of 1011 reviews
Rating 4 - Poor. 6 out of 1011 reviews
Rating 2 - Terrible. 10 out of 1011 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the arquitecture, history, staff were courteous, snacks & drinks. Just a few things that were overlooked by the cleaning staff: conditioner and shampoo were not refilled; we were four guests and always missing a towel or water. We had breakfast at the Terraza restaurant and didn’t give us a discount.😟
Stayed 6 nights in Jan 2025

10/10 Excellent

Remigijus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and restaurant is very nice and I love it! Very historical, amazing architecture and interior! Staff was very friendly with us. View from the Terrace was incredible! Highly recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying at this hotel!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uriel is amazing! Aside from the building itself, I think he really set the tone for us. Our room was always very well kept. The welcome plate in the room & glasses of champagne were top tier. You can tell they take a lot of pride in the building and their reputation. Excellent service and beautiful property. Not to mention the location. You can walk to so many different major tourist spots. If you are into the history, this hotel is located within blocks from where many ancient artifacts have been found and you can just feel the history there.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sangeetha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet is a must it has a great variety with a good price! The dinner menu needs to be revised not too many options and not very filling. The restaurant delivers with an amazing view of El Zocalo. The lobby is spectacular from the champagne greeting to the stain glass ceiling views. Stayed here for New Years and their event package is well worth it. I had an amazing time.
Stayed 2 nights in Dec 2024

8/10 Good

Asha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a charming old hotel. The view from the breakfast area was spectacular! Due to NYE celebrations some roads were closed which made access to getting directly to the hotel a bit of a challenge. We had to be dropped of two blocks away with our luggage.
Stayed 2 nights in Dec 2024

2/10 Terrible

Herman, Elmira

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were assigned room 322 upon our arrival, but while we were going up to our room, the hotel manager changed his mind and told the bellhop to take us to room 411. When we asked, "Why did you change the room?" the bellhop answered that they found a quieter room for us. Later we realized that this answer was a mockery. We all immediately noticed the loud humming noise in room 411, but the bellhop assured us that the room would be quiet at night. It was lie! The hotel's ventilation and air conditioning system is located in close proximity to room 411. We could not sleep at night because of the loud hum and vibration from this system. We all developed a severe headaches. We went downstairs, and only after complaining were we given room 222, where it was relatively quiet. The hotel manager and bellhop knew about the noise in room 411, but they sent us there anyway and lied that it was a quiet room for us. They did not apologize to us and generally behaved brazenly. We felt that they could do anything with impunity.
Stayed 3 nights in Dec 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel and rooftop restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel! Beautiful with excellent service and rooftop restaurant overlooking the square. Couldn’t ask for better
Stayed 4 nights in Dec 2024

10/10 Excellent

Anna Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and a great service! It is in the heart of the city with an amazing view. The hotel serves great and various food. I highly recommend it.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jessica De La

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Becky

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the historic centre
Stayed 3 nights in Dec 2024

10/10 Excellent

MARCIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building and great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Marybel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expectacular, it’s worth the price. The restaurant TERRAZA’s food (buffet) not that great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Edilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to visit
Stayed 4 nights in Dec 2024

10/10 Excellent

Frannie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful food, staff, drinks!!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and breakfast buffett!
Stayed 3 nights in Dec 2024

10/10 Excellent

Eberardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historic hotel with an amazing art deco interior. Terrace restaurant has outstanding view of the Zocalo.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at the property is the best. Beautiful building.
Stayed 7 nights in Nov 2024

10/10 Excellent

Chrisneil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of it all!
Hotel was amazing. Staff very friendly especially Diego. He was always very welcoming and always answered any of our questions.
Stayed 5 nights in Dec 2024

8/10 Good

Alfonso

Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024