With a stay at Hotel Carlota in Mexico City (Reforma), you'll be within a 5-minute walk of Paseo de la Reforma and Reforma 222. .This boutique hotel is 0.5 mi (0.8 km) from Angel of Independence Monument and 0.4 mi (0.6 km) from U.S. Embassy.
What's nearby
Reforma 222 - 3 min walk - 0.3 km
Paseo de la Reforma - 4 min walk - 0.3 km
U.S. Embassy - 7 min walk - 0.7 km
Angel of Independence Monument - 10 min walk - 0.9 km
Monument to the Revolution - 16 min walk - 1.4 km
Getting around
Mexico City Fortuna Station - 9 min drive
San Cosme Station - 17 min walk
Benito Juarez International Airport (MEX) - 27 min drive
Restaurants
Tierra Garat - 1 min walk
Starbucks - 3 min walk
La Provoleta Asador Argentino - 2 min walk
Mezzo Mezzo - 3 min walk
Nologo - 1 min walk
About this property
Hotel Carlota
Hotel with free parking, a short walk to Paseo de la Reforma
Hotel Carlota offers 35 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers and complimentary toiletries. This Mexico City hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include laptop-compatible safes and complimentary newspapers, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and shopping on site. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 8:00 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Height restrictions apply for on-site parking
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 350 per person
A bar/lounge
A poolside bar
A restaurant
Snack bar/deli
Things to do
Bicycle rentals
Library
Outdoor pool
Shopping
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Accessibility
Lift
Room amenities
Bathroom
Bathtub or shower
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Free daily newspapers
Laptop workspace
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of MXN 500 per pet, per stay, plus a deposit of MXN 1000 per stay
Welcoming dogs only
2 total (up to 29 lbs per pet)
Children and extra beds
Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 350 per person
Airport shuttle fee: MXN 1392 per vehicle (roundtrip, maximum occupancy 2)
Pet deposit: MXN 1000 per stay
Pet fee: MXN 500 per pet, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Parking height restrictions apply
Property is also known as
Hotel Carlota Mexico City
Hotel Carlota
Carlota Mexico City
Hotel Carlota Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 249 out of 487 reviews
10 - Excellent
249
Rating 8 - Good. 119 out of 487 reviews
8 - Good
119
Rating 6 - Okay. 65 out of 487 reviews
6 - Okay
65
Rating 4 - Poor. 29 out of 487 reviews
4 - Poor
29
Rating 2 - Terrible. 25 out of 487 reviews
2 - Terrible
25
8.8/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Sandro Xavier, HUIXQUILUCAN
31 Dec 2024
Sandro Xavier
Stayed 1 night in Dec 2024
10/10 Excellent
Antonio
20 Dec 2024
Liked: Cleanliness, staff & service, amenities
Thank you for the early check in and the late check out!!!
I would rate it a 4.5. Not soundproof due to occasional courtyard noise and stairwell vibration noise. Front desk and security were very nice. Security especially friendly. Very cute, trendy boutique hotel with a small pool, bar and restaurant in an excellent convenient location on a nice street.
Housekeeper barged in twice in a row without knocking to leave a welcome note, but quickly shut the door and apologized. I had the Do Not Disturb sign up.
The hotel was great and centralaly located. The staff was very accommodating and helped us check in after an overnight flight. I would definitely stay here again.
The property was in a great location with friendly staff. There is a nice pool and restaurant in the property. The facilities however were a little dated, especially the shower heads. Otherwise, it was a pleasant stay.
The only thing that I didn’t like is the old carpet in the bedroom. It’s dusty and it aggravated my allergies.
Raquel
Stayed 2 nights in Jul 2024
6/10 Okay
Nicole
Travelled with partner
21 May 2024
Liked: Staff & service, amenities
We had a good time in this hotel, here are some pros and cons:
Pros:
- The location is excellent, super convenient for all the areas of interest
- Rooms are big, spacious and it is well equipped
- The pool are is ok to relax for a bit and take the sun
- There is always someone from staff available to attend to your needs.
Cons:
- The hotel has a strong industrial feeling that I didn't like. The rooms don't feel cozy and some details like rugs, pillow cases and curtains feel old.
- Room service is not great, they knocked on our door one day at 5pm to try to clean up.
- The doors don't have a double lock option from the inside, which I didn't love.
Overall it was an ok experience.
I will probably look for a different place next time in Mexico City, but good enough for the price we paid.
The service at the pool and restaurant were fine. House keeping did not show until 4 when I napped. And when they did, they never emptied either garbage can. There 4 days. They were never emptied. The place was unnecessarily noisy at 3Am when something happened every night that caused very loud noises.
ROBERT
Stayed 4 nights in Feb 2024
6/10 Okay
Joshua
21 Jan 2024
Liked: Staff & service
Disliked: Amenities
I liked the location and design. Bathrooms need to be cleaner and better towels.
Joshua
Stayed 4 nights in Jan 2024
10/10 Excellent
Rian
30 Oct 2023
Liked: Cleanliness, room comfort
Very nice
Great location and very nice room. The restaurant was very nice and service was awesome!