Huge disappointment! I booked this hotel based of some of the reviews, the hotel is dated, the front desk in rude, showed no interest, they were filming a commercial and created an unnecessary chaos for the guests, restaurants sucks, room service was late after three calls, they forgot the order twice! Never again, specially when they are so many good hotels nearby. I told them I was spending my bday in CDMX, not even a note or any sign of kindness like I’m used to when celebrating bdays abroad!