Hotel Mallorca

3.0 star property

Photo gallery for Hotel Mallorca

Front of property
Superior Double Room, 2 Double Beds
Lobby
Interior
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Paseo de la Reforma
    ‪6 min walk‬
  • U.S. Embassy
    ‪13 min walk‬
  • Angel of Independence Monument
    ‪15 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Superior Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mexico City

Located in Mexico City (Reforma), Hotel Mallorca is within a 10-minute walk of Paseo de la Reforma and Reforma 222. .This hotel is 0.6 mi (1 km) from Monument to the Revolution and 0.7 mi (1.1 km) from U.S. Embassy.

What's nearby

  • Paseo de la Reforma - 6 min walk - 0.5 km
  • Reforma 222 - 10 min walk - 0.9 km
  • Monument to the Revolution - 12 min walk - 1.1 km
  • U.S. Embassy - 13 min walk - 1.1 km
  • Angel of Independence Monument - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Esquina Barragan Bistrot - ‬3 min walk
  • ‪Café Gran Premio - ‬3 min walk
  • ‪Cafe Nur - ‬3 min walk
  • ‪Carnes asadas Sullivan - ‬3 min walk

About this property

Hotel Mallorca

Hotel with free parking, a short walk to Paseo de la Reforma
Hotel Mallorca offers 139 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 139 guestrooms. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite for lunch at RESTAURANTE MALLORCA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
RESTAURANTE MALLORCA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Free self parking on site

Food and drink

  • Weekday cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 100 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift
  • Smooth flooring in public areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Free WiFi in public areas has a 10-device limit

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Hotel Mallorca Reviews

Reviews

5.8
Rating 10 - Excellent. 114 out of 861 reviews
Rating 8 - Good. 216 out of 861 reviews
Rating 6 - Okay. 199 out of 861 reviews
Rating 4 - Poor. 127 out of 861 reviews
Rating 2 - Terrible. 205 out of 861 reviews

6.4/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

Rowan

Disliked: Cleanliness, staff & service, property conditions & facilities
All good but the room smelled like tiger Vimn and the carpets were dirty, the hotel should consider putting in tiles.
Stayed 1 night in Dec 2024

2/10 Terrible

Blanaca

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Citlaly

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This is has been the worst hotel I’ve ever stayed at And the service mid day was the worst ever it’s smelled in both rooms i was switched to no running water we couldn’t shower or even use the restroom or brush our teeth complete don’t recommend !!!!
Stayed 1 night in Dec 2024

2/10 Terrible

Sebastián

Disliked: Cleanliness, staff & service, property conditions & facilities
Hice una reservación para el 6 de diciembre. Al llegar ahí el hotel me comentan que tienen problemas con el agua y me daban la opción de cancelar. Sin embargo, aun cuando me dijeron que me iban a apoyar con el reembolso, al final no hicieron nada y me cobraron sin yo haber estado ahí. Para nada recomiendo a este hotel, poca seriedad, atención y se quedan con tu dinero.

2/10 Terrible

Liliana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Nov 2024

2/10 Terrible

Guillermo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't have water. The staff was supposed to inform me about it but they didn't. About the water they said there was nothing they could do. That it was MY PROBLEM and the company I booked in with. Person in charge was rude along with the staff. Also Expedia didn't want to help me with the problem.
Stayed 3 nights in Nov 2024

8/10 Good

RIGOBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Stayed 8 nights in Nov 2024

2/10 Terrible

Daihana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible y mala atención
La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Stayed 1 night in Oct 2024

2/10 Terrible

ERIK

Disliked: Cleanliness, staff & service, property conditions & facilities
La peor experiencia en un hotel en la Ciudad de México, el hotel tenía chinches e insecto. Además que no hacen el aseo apropiadamente
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont rent this property very very bad condition
Stayed 3 nights in Sep 2024

8/10 Good

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Mark, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Los resortes de la cama lastimaban bastante, no hay internet en las habitaciones, el cuarto olia mal, el staff fue muy amable, baño limpio y agua caliente, zona muy centrica.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was a little dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Amilcar

Stayed 3 nights in May 2024

8/10 Good

Amilcar

Business traveller
Not bad, great location
A budget friendly hotel, good if you can relate price to its positive aspects. You get what you pay for...it has high people traffick, so its a usedup hotel...you need to ask for extra cleaning, tip the lady, and it all be good. Good breakfast, location is a huge plus. Good small restaurant, good prices. You can upgrade your room for a fee. Best location. This is a highlight. You are right in Reforma, near everything. Good restaurants and good prices all around...metro satation is real close. Metrobus is only a couple blocks away. The area is near the us embassy, the senate and really close to the Angel Monument. The area is safe, and clean. A supermarket next door. Good tacos around. We walked all around even at night. No problem. Irs considered Touristic area so you will be safer than the rest of Mexico. Beds can be better in standard rooms. We booked 9 rooms and had some issues with the room cleaning, so we asked for extra cleaning. We did get there 2 hours before check-in though. They have cameras, and also security guards. Very accesible for UBER and other transportation.
Stayed 3 nights in Jun 2024

8/10 Good

Amilcar

Stayed 6 nights in May 2024

8/10 Good

Kurt Francis

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

4/10 Poor

GIL

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024