Hotel Mallorca

3.0 star property

Photo gallery for Hotel Mallorca

Front of property
Lobby
Lobby
Interior
Superior Double Room, 2 Double Beds

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Serapio Rendon No. 119, Col. San Rafael, Mexico City, CDMX, 64470
  • Paseo de la Reforma
    ‪6 min walk‬
  • Reforma 222
    ‪10 min walk‬
  • Museo de Cera
    ‪12 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪24 min drive‬

Room options

Superior Single Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, 2 Double Beds

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Mexico City

Located in Mexico City (Reforma), Hotel Mallorca is within a 10-minute walk of Paseo de la Reforma and Reforma 222. .This hotel is 0.6 mi (1 km) from Monument to the Revolution and 0.7 mi (1.1 km) from U.S. Embassy.

What's nearby

  • Paseo de la Reforma - 6 min walk
  • Monument to the Revolution - 12 min walk
  • U.S. Embassy - 13 min walk
  • Angel of Independence Monument - 15 min walk
  • Palacio de Bellas Artes - 3 min drive

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • San Cosme Station - 13 min walk
  • Benito Juarez International Airport (MEX) - 24 min drive

Restaurants

  • ‪La Casa de los Trompos - ‬1 min walk
  • ‪Esquina Barragan Bistrot - ‬3 min walk
  • ‪Café Gran Premio - ‬3 min walk
  • ‪Cafe Nur - ‬3 min walk
  • ‪Carnes asadas Sullivan - ‬3 min walk

About this property

Hotel Mallorca

Hotel with free parking, a short walk to Paseo de la Reforma
Hotel Mallorca offers 139 accommodations. Satellite television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 139 guestrooms. Satellite television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include phones and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a communal living room.
Satisfy your appetite for lunch at RESTAURANTE MALLORCA, a restaurant which specializes in Mexican cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
RESTAURANTE MALLORCA - This restaurant specializes in Mexican cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and public transport

  • Free self-parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee weekdays 7:00 AM–11:00 AM: MXN 100.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANTE MALLORCA

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 100.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Free WiFi in public areas has a 10-device limit

Property is also known as

Hotel Mallorca Mexico City
Mallorca Mexico City
Hotel Mallorca Hotel
Hotel Mallorca Mexico City
Hotel Mallorca Hotel Mexico City

Hotel Mallorca Reviews

Reviews

6.0
Rating 10 - Excellent. 109 out of 826 reviews
Rating 8 - Good. 211 out of 826 reviews
Rating 6 - Okay. 197 out of 826 reviews
Rating 4 - Poor. 121 out of 826 reviews
Rating 2 - Terrible. 188 out of 826 reviews

6.6/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

4/10 Poor

Josue

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elavator doesn’t work, sometimes there’s no water and the rooms aren’t as seen in online.
Stayed 8 nights in Nov 2024

2/10 Terrible

Daihana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible y mala atención
La habitación era terrible, los recepcionistas peor, encontré garrapatas en la habitación No vayan, no lo vale, me engañó las fotos
Stayed 1 night in Oct 2024

2/10 Terrible

ERIK

Disliked: Cleanliness, staff & service, property conditions & facilities
La peor experiencia en un hotel en la Ciudad de México, el hotel tenía chinches e insecto. Además que no hacen el aseo apropiadamente
Stayed 3 nights in Oct 2024

10/10 Excellent

Viviana

Stayed 4 nights in Sep 2024

8/10 Good

Cynthia

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont rent this property very very bad condition
Stayed 3 nights in Sep 2024

8/10 Good

Fabian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Sep 2024

8/10 Good

Mark, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Place, stores next to it, buses & light rail near, taxis all the time.
Stayed 7 nights in Mar 2024

6/10 Okay

Gerardo

Liked: Staff & service, property conditions & facilities
Los resortes de la cama lastimaban bastante, no hay internet en las habitaciones, el cuarto olia mal, el staff fue muy amable, baño limpio y agua caliente, zona muy centrica.
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, more so than other more expensive hotels. Both front desk& cleaning staff were very friendly. I felt very safe, with no criminal activity inside or outside. Highly recommend.
Stayed 3 nights in Jul 2024

8/10 Good

Jonathan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The bed was a little dirty
Stayed 4 nights in Jul 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Amilcar

Stayed 3 nights in May 2024

8/10 Good

Amilcar

Business traveller
Not bad, great location
A budget friendly hotel, good if you can relate price to its positive aspects. You get what you pay for...it has high people traffick, so its a usedup hotel...you need to ask for extra cleaning, tip the lady, and it all be good. Good breakfast, location is a huge plus. Good small restaurant, good prices. You can upgrade your room for a fee. Best location. This is a highlight. You are right in Reforma, near everything. Good restaurants and good prices all around...metro satation is real close. Metrobus is only a couple blocks away. The area is near the us embassy, the senate and really close to the Angel Monument. The area is safe, and clean. A supermarket next door. Good tacos around. We walked all around even at night. No problem. Irs considered Touristic area so you will be safer than the rest of Mexico. Beds can be better in standard rooms. We booked 9 rooms and had some issues with the room cleaning, so we asked for extra cleaning. We did get there 2 hours before check-in though. They have cameras, and also security guards. Very accesible for UBER and other transportation.
Stayed 3 nights in Jun 2024

8/10 Good

Amilcar

Stayed 6 nights in May 2024

8/10 Good

Kurt Francis

Liked: Cleanliness, staff & service
Stayed 5 nights in May 2024

4/10 Poor

GIL

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

4/10 Poor

Jesus

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2024

2/10 Terrible

Maggie Alice

Stayed 1 night in Aug 2023

2/10 Terrible

Salvador

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Rodrigo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST HOTEL IN TOWN
The hotel is well ubicated, 10 minutes walking from Reforma. Unfortunately they do not know how to treat clients, they had bad attention at lobby. Also the whole hotel needs maintenance, there is a lack of cleaning in the rooms. You can smell the humidity ambient and the beds have a lot of springs and are dirty. They also offer breakfast included and did not give it to you. In resume is the WORST HOTEL IN TOWN.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A more comfortable beds that’s all needs to be change
Stayed 2 nights in Apr 2023

2/10 Terrible

Melvin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I deserve a full refund!!
Stayed 14 nights in Apr 2023

6/10 Okay

Dmitro

Stayed 1 night in Jan 2023

2/10 Terrible

Marisela

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Stayed 1 night in Aug 2022