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Hyatt Regency Mexico City

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Regency Mexico City

Meeting facility
View from property
Sundeck
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Spa
    Spa
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Parque Zoologico de Chapultepec
    5 min walk
  • Auditorio Nacional
    6 min walk
  • Avenida Presidente Masaryk
    7 min walk
  • Mexico City (MEX-Mexico City Intl.)
    34 min drive

Room options

View all photos for Club Room, 1 King Bed (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (High Floor)

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Park View

Room, 1 King Bed, Park View | View from room

Room, 1 King Bed, Park View

  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 93 sq m
  • Sleeps 3

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

Room, 2 Single Beds, Park View

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior
InterContinental Presidente Mexico City, an IHG Hotel
Spa
Pet-friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (1431)
The price is AU$593
for 1 night
includes taxes & fees
5 Dec - 6 Dec
InterContinental Presidente Mexico City, an IHG Hotel

About the area

Mexico City

With a stay at Hyatt Regency Mexico City in Mexico City (Polanco), you'll be a 5-minute walk from Parque Zoologico de Chapultepec and 8 minutes by foot from Paseo de la Reforma. .This family-friendly hotel is 0.3 mi (0.5 km) from Auditorio Nacional and 0.5 mi (0.8 km) from Chapultepec Park.

What's nearby

  • Parque Zoologico de Chapultepec - 5 min walk - 0.4 km
  • Auditorio Nacional - 6 min walk - 0.6 km
  • Avenida Presidente Masaryk - 7 min walk - 0.6 km
  • Chapultepec Park - 10 min walk - 0.9 km
  • National Museum of Anthropology - 15 min walk - 1.3 km

Getting around

  • Auditorio Station - 4 min walk
  • Mexico City Buenavista Station - 22 min drive
  • Benito Juarez International Airport (MEX) - 34 min drive

Restaurants

  • ‪Alfredo Di Roma - ‬5 min walk
  • ‪Rulfo Paraje Latino - ‬1 min walk
  • ‪Epicentro Mixology Bar - ‬4 min walk
  • ‪Centro Asturiano de México, A.C. - ‬2 min walk
  • ‪Karisma - ‬4 min walk

About this property

Hyatt Regency Mexico City

Luxury Mexico City hotel in Polanco with 3 restaurants
Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 7.3 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 30 for adults and USD 15 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • RULFO
  • YOSHIMI
  • TEPPAN GRILL
  • AMADO

Things to do

  • 24-hour fitness centre
  • 3 outdoor tennis courts
  • Fitness classes
  • Bike rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels
  • Video games
  • Video game console

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 780 out of 1004 reviews" "
Rating 8 - Good. 147 out of 1004 reviews" "
Rating 6 - Okay. 37 out of 1004 reviews" "
Rating 4 - Poor. 18 out of 1004 reviews" "
Rating 2 - Terrible. 22 out of 1004 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fatima, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe in this area. Easy for Uber drivers to get through.
Stayed 5 nights in Jul 2024

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
The best breakfast ever!
Stayed 4 nights in Aug 2024

10/10 Excellent

Patricia, Riverside

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason J.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff amazing location amazing hotel amazing this is where I will stay every time I come to Mexico about three times a year
Stayed 2 nights in Aug 2024

10/10 Excellent

Oscar

Stayed 2 nights in Aug 2024

10/10 Excellent

QIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel location, the smiles through out the premises, the cleaness of the room. The restaurant is a bit pricy compare with those nice restaurants nearby.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lina, Aventura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Charles

Stayed 1 night in Aug 2024

10/10 Excellent

Behzad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, clean and modern.
Stayed 5 nights in Aug 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is the perfect location for newbies to Mexico City. Area is safe, clean, staff is great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hyatt Regency is an elegant, safe, fairly generic option in Mexico City's Polanco neighborhood. The room was quite well set up and the lobby is pretty with a great breakfast buffet. Service was a little uneven but overall good. We had a consistent problem with the room not having enough towels and/or water bottles or the mini-bar not being stocked but they were very responsive any time we put in a request. Loved the gyn, pool and tennis and pickleball courts!
Stayed 4 nights in Jul 2024

10/10 Excellent

Diego

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 6 nights in Jun 2024

10/10 Excellent

Emilio, Santo Domingo

Stayed 3 nights in Aug 2024

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 3 nights in Jul 2024

8/10 Good

Emily

Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is near by and safe.
Stayed 5 nights in Jul 2024

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Agustin, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff convenient location
Stayed 2 nights in Jul 2024

10/10 Excellent

Eli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Carlos, MIAMI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, spotless hotel, awesome view, great location
Stayed 3 nights in Jul 2024

10/10 Excellent

Elmer, Miami

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A totally Class Act from check in to check out. Now my favorite Hotel in the WORLD
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Everything is excellent!! Service , food, gym, location, I would stay here again for sure!
Stayed 5 nights in Jul 2024