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NH Collection Mexico City Reforma

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Collection Mexico City Reforma

Bar (on property)
Outdoor pool
Suite, Terrace
Suite, Terrace
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Parking available
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Liverpool No 155, Mexico City, 06600
  • U.S. Embassy
    7 min walk
  • Wingstop
    1 min walk
  • Insurgentes Station
    5 min walk
  • Mexico City (MEX-Mexico City Intl.)
    28 min drive

Room options

View all photos for Superior Room

Premium bedding, minibar, in-room safe, desk

Superior Room

  • 28 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Superior Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Superior Room (2 Double Beds)

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, Balcony (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Family Room, Balcony (2 Double Beds)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (2 Double Beds)

Premium bedding, minibar, in-room safe, desk

Premium Room (2 Double Beds)

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

  • 31 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace, View

Suite, Terrace

Suite, Terrace, View

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Balcony, View (Premium Room with Balcony)

Premium Room, Balcony (Premium Room with Balcony)

Premium Room, Balcony, View (Premium Room with Balcony)

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, View

Superior Room

Superior Room, View

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite (Extra Bed 2 adults + 1 child)

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Terrace, View (Extra Bed 2 adults + 1 child)

Premium bedding, minibar, in-room safe, desk

Suite, Terrace, View (Extra Bed 2 adults + 1 child)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Galeria Plaza Reforma

Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2420)
The price is AU$305
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Galeria Plaza Reforma

About the area

Mexico City

A stay at NH Collection Mexico City Reforma places you in the heart of Mexico City, within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. .This eco-certified hotel is 0.4 mi (0.6 km) from U.S. Embassy and 0.6 mi (0.9 km) from Reforma 222.

What's nearby

  • U.S. Embassy - 7 min walk
  • Paseo de la Reforma - 7 min walk
  • Angel of Independence Monument - 8 min walk
  • Reforma 222 - 11 min walk
  • Monument to the Revolution - 3 min drive

Getting around

  • Insurgentes Station - 5 min walk
  • Mexico City Buenavista Station - 13 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪La Casa de Toño - ‬2 min walk
  • ‪Handshake Speakeasy - ‬1 min walk
  • ‪Pancho's Bar - ‬2 min walk
  • ‪Cabaretito - ‬1 min walk
  • ‪Jugos y Licuados "El Güero - ‬2 min walk

About this property

NH Collection Mexico City Reforma

Eco-certified Mexico City hotel in Reforma with a full-service spa
NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
Make yourself at home in one of the 306 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
NH Collection Mexico City Reforma has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (MXN 120 per day)
  • Valet parking on site (MXN 100 per day)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 297-396 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 16

Outdoors

  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Pillow menu
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 689
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 630 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Self parking fee: MXN 120 per day
  • Valet parking fee: MXN 100 per day
  • Pet fee: MXN 630 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 689 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

Property is also known as

Hotel NH Mexico City
Nh Hotel Mexico City
Nh Hotels Mexico City
Nh Mexico City Hotel Mexico City
NH Mexico City Reforma
NH Mexico City Reforma Hotel
Reforma Hotel
NH Collection Mexico City Reforma Hotel
Collection Reforma Hotel
NH Collection Mexico City Reforma
Collection Reforma
NH Collection Mexico City Reforma Hotel
NH Collection Mexico City Reforma Mexico City
NH Collection Mexico City Reforma Hotel Mexico City

NH Collection Mexico City Reforma Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 627 out of 1309 reviews" "
Rating 8 - Good. 321 out of 1309 reviews" "
Rating 6 - Okay. 168 out of 1309 reviews" "
Rating 4 - Poor. 106 out of 1309 reviews" "
Rating 2 - Terrible. 87 out of 1309 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Princess

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

JAIRO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Service, Beautiful Hotel
Beautiful rooms with all kind of amenities. The service is excellent, great location. 2 employees that went out of their ways to make our stay wonderful were: Ilse (Front desk) Sergio (room service). Definitely we highly recommend this beautiful hotel
Stayed 3 nights in Sep 2024

8/10 Good

J Martín

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
La limpieza no era la Mejor y el servicio de camarera no sirve
Stayed 2 nights in Sep 2024

10/10 Excellent

DIVYA JYOTI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was very comfortable. Nice hotel and very helpfule staff. I highly recommend it
Stayed 6 nights in Sep 2024

10/10 Excellent

Daniela

Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Prior to arriving it was very hard to get ahold of anyone to ask questions or make special arrangements. Upon arrival the sink was barely draining, the front door was tricky too open and the toilets constantly ran. It’s an amazing location and beautiful hotel but it seems to need better maintenance.
Stayed 3 nights in Sep 2024

8/10 Good

Nhi

Travelled with family
Liked: Staff & service, amenities
The hotel is ok. The condition is decent. Buffet breakfast is good. But some food was not tasty. Anyway, food is edible. The surrounding area of the hotel was dirty. Homeless sleeping on the street. Road had big holes, when it rained, those holes turned into ponds. So be careful while walking cuz I felt once.
Stayed 3 nights in Sep 2024

8/10 Good

Julia Isabel, Converse

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good location, walkable , feels safe. Room was big but lack of lightning , specially in bathroom and hallways, it felt dark. No perks for been a VIP , Will be nice to get at least a bottle of water as complement , but didn’t get absolutely anything to acknowledge of my VIP status.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hector

Stayed 5 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Our check in was at 3 pm. Had reserved a special room. Took over 2 hours to have the room ready. We were very tired after traveling. Also there is some club at the back of the hotel on the street behind. This could have been a big issue. But we always travel with earplugs. Breakfast was very delicious. The lady at the omelette station was great with me and the family. All in all I would give 5 stars. Except for the long check in. Staff. Housekeeping. Sergio at the bar all made you feel at home.
Stayed 5 nights in Sep 2024

10/10 Excellent

Noe, San Ysidro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely a nice area to be when visiting for vacations since it is located in a nice tourist area. The surroundings are very nice. And the property very nice as well as the staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco

Stayed 3 nights in Apr 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, room comfort
Great location
Hotel is in a fantastic location, great for exploring the city. The hotel is a little tired and bathroom could do with an overhaul. also if staying at weekend and want restful night stay on the street side, there’s an open air nightclub behind.
Stayed 4 nights in Aug 2024

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy cerca y comveniente y sobre todo el sevicio al cliente muy bueno
Stayed 4 nights in Aug 2024

10/10 Excellent

ORBEIN, Virginia Gardens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good only A/C should be check
Stayed 3 nights in Aug 2024

10/10 Excellent

Martha Josefina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nada
Stayed 3 nights in Aug 2024

4/10 Poor

Mariela Olimpia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
AC was not cooling, problem with water, dirty towels
Stayed 3 nights in Aug 2024

2/10 Terrible

Kevin

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Didnt fulfill my expectations, rooms amenities not comfortable, bathroom sink was broke, one AC was broke.
Stayed 3 nights in Aug 2024

2/10 Terrible

olisenia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When we arrived we found out that the Hotel has a tendency of over booking and as result we were noy given the room we paid for. Only after two days and some complaints on our part we were moved to the correct room.
Stayed 4 nights in Aug 2024

8/10 Good

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
En General estuvo simplemente bien. La cama era cómoda, el cuarto es grande y tiene la ventaja de gimnasio y Room Service 24 horas. El servicio de Jesús, Bellboy, fue excelente y nos hizo sentir siempre bienvenidos Sin embargo, no funcionó uno de los ascensores sino hasta el final de la estadía complicando el subir y bajar principalmente por la mañana. Además, habían unos problemas de mantenimiento en las habitaciones que se lograron arreglar pero generaron Inconformidad de inicio.
Stayed 7 nights in Aug 2024

2/10 Terrible

GUILLERMO

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserve dos cuartos por dos noches. Llegamos desde las 12 del medio dia y hasta las 5pm nos dijeron que no habían los cuartos que había ya pagado en avance. Que nos darían otros de menor categoría pero tardaron demasiado tiempo y termine por irme y buscar otro hotel. Tanto la gente de recepción como la gerencia se portaron groseros y ahora que solicito la devolución también la niegan. Definitivamente NO recomiendo el hotel. Hace muy poco por darte un buen servicio.
Stayed 2 nights in Aug 2024

8/10 Good

Xochilt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great, nice view and staff
Stayed 5 nights in Aug 2024

10/10 Excellent

Hovsep

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freshly renovated, much improved
I’d stayed at this hotel ?18 months ago and it was in need of renovation… they’ve done it. Rooms, furniture, flooring, etc are all freshly done over. Service is very good as well. That said the check in line was too long when I arrived, it took over 30 minutes for me in the mid afternoon. But the other services, from the room cleaning to the concierge recommendations for hotels, etc, were all great… people were friendly… and the gym and pool and all of that were absolutely fine. In addition, this is a very cool and walkable neighborhood with a lot to offer. The public spaces are comfortable as well.
Stayed 2 nights in Aug 2024