With a stay at Portonovo Hotel & Suites in Mexico City (Benito Juarez), you'll be within a 5-minute drive of World Trade Center Mexico City and Angel of Independence Monument. .This hotel is 2.3 mi (3.7 km) from Paseo de la Reforma and 3.1 mi (4.9 km) from Palacio de Bellas Artes.
What's nearby
World Trade Center Mexico City - 4 min drive - 3.3 km
Angel of Independence Monument - 4 min drive - 3.3 km
Paseo de la Reforma - 5 min drive - 3.8 km
Palacio de Bellas Artes - 5 min drive - 5.0 km
Zócalo - 6 min drive - 6.2 km
Getting around
Medical Center Station - 10 min walk
Mexico City Buenavista Station - 22 min drive
Benito Juarez International Airport (MEX) - 17 min drive
Restaurants
Tacos Don Frank - 3 min walk
Sonora Taco Steak - 3 min walk
Los Esquites de Obrero Mundial - 3 min walk
La Secina - 3 min walk
Las Quekas de Martita - 4 min walk
About this property
Portonovo Hotel & Suites
Hotel in Mexico City with a 24-hour front desk and a restaurant
Portonovo Hotel & Suites offers 85 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Cable television is provided.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
Make yourself at home in one of the 85 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Enjoy international cuisine at Grove, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Grove - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: MXN 100 to 200 per person
A bar/lounge
A restaurant
Restaurants on site
Grove
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business centre
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible path of travel
Room amenities
Bathroom
Free toiletries
Hair dryer (on request)
Towels provided
Entertainment
Cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Desk
Phone
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 350.0 per day
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 100 to 200 per person
Rollaway bed fee: MXN 350.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Portonovo Hotel Mexico City
Portonovo Mexico City
Portonovo Hotel
Portonovo Hotel Suites
Portonovo Hotel & Suites Hotel
Portonovo Hotel & Suites Mexico City
Portonovo Hotel & Suites Hotel Mexico City
Portonovo Hotel & Suites Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 412 out of 1001 reviews
10 - Excellent
412
Rating 8 - Good. 336 out of 1001 reviews
8 - Good
336
Rating 6 - Okay. 139 out of 1001 reviews
6 - Okay
139
Rating 4 - Poor. 48 out of 1001 reviews
4 - Poor
48
Rating 2 - Terrible. 66 out of 1001 reviews
2 - Terrible
66
8.4/10
Cleanliness
7.8/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Anaid
11 Dec 2024
Anaid
Stayed 1 night in Nov 2024
8/10 Good
Heberto Sanchez
6 Dec 2024
Heberto Sanchez
Stayed 5 nights in Nov 2024
4/10 Poor
Karla Daniela
14 Nov 2024
Liked: Room comfort
Disliked: Cleanliness, staff & service
Había cucarachas, no había batas, el aire acondicionado no funcionaba.
Al momento de llegar y tratar de hacer check in, la persona que estaba en la recepción me dijo que tenía que hacer el cambio de turno y no podía atenderme y que tenía que esperar. Esperé 5 minutos y me acerqué de nuevo a la recepción y ya me hicieron el check in, no de la mejor manera ni la mejor actitud.
I didn't like the customer service at the reception. The rest it's fine. The Hotel is clean and it's fine to go to sleep. Probably they need some improvements in the restaurant MENU.
When we got there we were not explained that in order for the room electricity to work we had to input the key in a power outlet. Once we went back to the front desk to ask, the lady was rude but nonetheless explained. We got up to our room (215) again, and discovered that the shower door didn’t lock. So every shower we took, it was a mess. Floor on the shower was red from bacteria and lack of cleaning. Bed and Pillows were super uncomfortable. 3 pillows provided, 2 so saggy that would sink and 1 so hard it sounded like plastic was inside. The covers were heavy and smelly. I won’t be staying here again.
It is a nice hotel, clean, easy to access and with variety of options around the area for shopping and dining, a bit old in terms of spaces but has everything to have a nice time.
We booked for a 2 bed and pay for a two bed room. A king bed and a twin bed. They end up changing us again to get an extra bed when he had already paid for a two bed room.