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W Mexico City

5.0 star property

Photo gallery for W Mexico City

30-inch TV with satellite channels
Penthouse, 1 King Bed, Non Smoking, City View
Exterior
30-inch TV with satellite channels
30-inch TV with satellite channels

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Pet-friendly
  • Room service

Explore the area

Map
Campos Eliseos 252, Chapultepec, Mexico City, 11560
  • Campo Deportivo Militar Marte
    ‪3 min walk‬
  • Paseo de la Reforma
    ‪4 min walk‬
  • Avenida Presidente Masaryk
    ‪4 min walk‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

Suite, 1 Bedroom, Non Smoking, Corner (City View)

  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking (City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (City View)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Queen Beds, Non Smoking (City View)

  • 36 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 63 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse, 1 King Bed, Non Smoking, City View

Penthouse, 1 King Bed, Non Smoking, City View

Penthouse, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Presidente Mexico City by IHG

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1605)
The price is AU$586
for 1 room
includes taxes & fees
7 Mar - 8 Mar
InterContinental Presidente Mexico City by IHG

About the area

Mexico City

With a stay at W Mexico City in Mexico City (Polanco), you'll be within a 5-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. .This luxury hotel is 0.2 mi (0.4 km) from Auditorio Nacional and 0.3 mi (0.5 km) from Chapultepec Park.

What's nearby

  • Avenida Presidente Masaryk - 4 min walk
  • Auditorio Nacional - 4 min walk
  • Chapultepec Park - 6 min walk
  • Parque Zoologico de Chapultepec - 8 min walk
  • Angel of Independence Monument - 4 min drive

Getting around

  • Auditorio Station - 8 min walk
  • Mexico City Fortuna Station - 9 min drive
  • Benito Juarez International Airport (MEX) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La No. 20 - ‬1 min walk
  • ‪El Bajio - ‬2 min walk
  • ‪Sirenito - ‬1 min walk
  • ‪JW Marriott Executive Lounge - ‬2 min walk

About this property

W Mexico City

Luxury Mexico City hotel in Polanco with 2 restaurants
W Mexico City offers 237 accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 237 guestrooms featuring minibars. Your pillowtop bed comes with premium bedding. Satellite television is provided for your entertainment. Private bathrooms have designer toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Living Room Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Living Room Bar - This cocktail bar specializes in Mexican cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (MXN 90 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:30 AM: MXN 640 for adults and MXN 260 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Living Room Bar

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 9

Outdoors

  • Garden
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Step-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 30-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per stay, plus a one-time cleaning fee of MXN 1350
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 640 for adults and MXN 260 for children
  • Valet parking fee: MXN 90 per night
  • Pet fee: MXN 550 per pet, per stay plus MXN 1350 one-time cleaning fee
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mexico City W
W Hotel Mexico City
W Mexico City
w Hotels Mexico City
w Mexico City Hotel Mexico City
Hotel W Mexico City
W Mexico City Hotel
W Mexico City Mexico City
W Mexico City Hotel Mexico City

W Mexico City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 661 out of 1000 reviews
Rating 8 - Good. 184 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Pablo

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Like: Location, Friendly staff, breakfast. Not Like: Hotel Looks rundown, towels in bad shape, water faucet liking, Hot water took too long, two out of the four nights too much noise what it look like a party of a fight happening. Reservation for two but only bathrobe and sandal.
Stayed 4 nights in Nov 2024

10/10 Excellent

Mark, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The staff was so helpful especially the concierge who plans a number of trips for our family
Stayed 5 nights in Nov 2024

10/10 Excellent

Josue

Stayed 1 night in Nov 2024

10/10 Excellent

Rosa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

GUADALUPE

Liked: Cleanliness, staff & service, property conditions & facilities
Love the ubication
Stayed 4 nights in Jun 2024

10/10 Excellent

Humberto

Stayed 3 nights in Sep 2024

8/10 Good

Winnie Man-Tang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We all like Allen’s service. He is very pleasant and helpful. Very genuine. We even enjoyed the drag party which was held by the hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Chitra Bhanu, Rancho Santa Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was especially great and helpful. Especially Rogelio, probably the Bell Captain. Very easy to get picked up within a couple of minutes by ride share services. The breakfast was very good, especially the espresso and variety of the spread. We got a nice room with a view on the 12th floor and the room was also of good size and extremely well maintained.
Stayed 4 nights in Aug 2024

8/10 Good

Rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciate the location, it's really good if you are looking for a walkable area and have many things near the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michaela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 2 nights in Aug 2024

10/10 Excellent

Sofia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very comfortable and spacious. everyone in the hotel are very servicial and friendly. Amazing staying
Stayed 3 nights in Jul 2024

8/10 Good

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in Polanco area
Stayed 1 night in Aug 2024

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo un comentario, en la habitación que me dieron el área del baño se integraba con la habitación. Parece que había una cortina o puerta anteriormente
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Liked: Amenities
Amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Oni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was excellent. The staff was amazing and very responsive to my needs. And I loved the special touch of snacks, tea and coffee in the morning and evening.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Kristen

Stayed 4 nights in Jul 2024

10/10 Excellent

Hawar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Tyler

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, great service, and excellent location! 24 hour room service, and be sure to try the fish tacos. Polanco is a safe area for walking to shops and restaurants. The food in the area is amazing! Everything is a 5-15 minute walk. Or Uber for only $3 - $5.
Stayed 3 nights in Jun 2024

10/10 Excellent

Brandon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lively, fun, and nice. Loved the jacuzzi & spa. Would definitely stay here again if I go back to MXC.
Stayed 3 nights in Jun 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this property went above and beyond to make our stay great!
Stayed 3 nights in Jun 2024

10/10 Excellent

jason

Stayed 5 nights in Jun 2024