6/10 Okay
Marina
Travelled with family and small children
1 Oct 2024
Disliked: Staff & service
The hotel is in a great location, some of the staff are polite, but overall the services provided are not good. I tried to request water and towels by phone, but it was an answering machine that didn’t work very well. We had to go down to the front desk to ask for water, and they always gave us only two, even though there were four of us. The room was clean, but the shower door was literally hanging off, so every time we showered, the entire bathroom got soaked. The pools were clean and warm, which was a plus! The breakfast at the hotel was the best I’ve ever had, so I give it a 10.
On Expedia, it said there was parking, but it’s valet parking, so it added a considerable amount to the final bill. Overall, it was an okay experience.
Marina
Stayed 4 nights in Sep 2024