4/10 Poor
Samara L.
26 Jan 2025
Disliked: Cleanliness
Not the best experience
Communication started out wonderful. We paid 199 for an early check in. When we arrived the cleaning crew was not there and the house had not been cleaned. I spoke with the host and he said she was on her way (no problem!). We went to eat and came back two hours later. When we walked in two cleaning ladies were standing in the kitchen eating and 3 small children were running around. I spoke with the host and he apologized. At 5 they were all still there. I spoke with the host and he acted like her still being there wasn't a big deal since it was only an hour after standard check-in. He said he would refund me half of my early check in cost. I also told him the ice maker on the fridge wasn't working. At 5:30 I text him that the cleaning lady was still there... No response. I asked him the following morning when I would be receiving my partial refund... No response. I text him about another issue... No response. Overall the house wasn't bad once it was clean, but bring your own towels. Also the driveway can fit two very tiny cars but not bigger cars/SUVs.
Samara L.
Stayed 1 night in Jan 2025