The Elser Hotel Miami

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Exterior
Rooftop terrace
Bay View Three Bedroom Suite (King/King/Queen)
View from property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Downtown Miami Shopping District
    1 min walk
  • Bayside Marketplace
    2 min walk
  • Bayfront Park
    2 min walk
  • Miami, FL (MIA-Miami Intl.)
    21 min drive

Room options

City View Three Bedroom Suite (King/Queen/Two Twins)

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

City View Three Bedroom Suite ADA (King/Queen/Queen)

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View Three Bedroom Suite ADA (King/Queen/Two Twins)

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

City View Three Bedroom Suite (King/Queen/Queen)

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite (King/Queen

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite ADA (King/Queen)

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite (King/King/Queen)

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Bay View Studio Suite with King Bed ADA

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite (King/King/Queen)

  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio Suite with King Bed

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View One Bedroom Suite with King Bed

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Bay View Two Bedroom Suite (King/Queen)

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite ADA (King/Queen)

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Miami

A stay at The Elser Hotel Miami places you in the heart of Miami, steps from Bayside Marketplace and Bayfront Park. .This hotel is 0.2 mi (0.3 km) from Kaseya Center and 0.1 mi (0.1 km) from Downtown Miami Shopping District.

What's nearby

  • Downtown Miami Shopping District - 1 min walk - 0.0 km
  • Bayside Marketplace - 2 min walk - 0.2 km
  • Bayfront Park - 2 min walk - 0.2 km
  • Kaseya Center - 4 min walk - 0.4 km
  • Brickell City Centre - 2 min drive - 1.9 km

Getting around

  • Freedom Tower Metromover Station - 3 min walk
  • Hialeah Market Station - 10 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 7 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Mojito Bar - ‬4 min walk
  • ‪Five Guys - ‬4 min walk

About this property

The Elser Hotel Miami

Hotel with bars, steps from Bayside Marketplace
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 646 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Stop by the hotel's restaurant, Vice Versa, for dinner, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Vice Versa - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (USD 55.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar

Restaurants on site

  • Vice Versa

Things to do

  • 24-hour fitness centre
  • Fitness classes
  • Outdoor pool
  • Sauna
  • A hot tub
  • Yoga classes

Family friendly

  • Dining table
  • Free cots/infant beds
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Separate dining area
  • Sofa bed
  • Soundproofed rooms
  • Travel cot
  • Washer/dryer

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Renovated entire property – November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Fridge

More

  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laundry detergent
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Washer and dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 65.54 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 55.00 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 8:00 AM to 8:00 PM
Parking height restrictions apply

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1464 out of 1953 reviews" "
Rating 8 - Good. 250 out of 1953 reviews" "
Rating 6 - Okay. 106 out of 1953 reviews" "
Rating 4 - Poor. 57 out of 1953 reviews" "
Rating 2 - Terrible. 76 out of 1953 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Elser is our home away from home. The minute we waltzed through the grand lobby with our dog Ricky Ricardo we were welcomed with big smiles and helpful hands. The staff here at this Hotel/Residence Resort is 5-Star 5 Diamond to me in every way. They accommodated my upgrade due to Platinum status, I was given a Rum Punch and a cool towel to clear my hot sweaty forehead. Our dog Ricky Ricardo was given treats and a little water for his doggie bowl. He was prancing around like he owned the place. "El Presidente" we call him at the Elser. Our room was immaculate and the kitchen fully stocked with every utensil, plate, glass, ice, liquor, wine, snacks, etc. The beds are like falling into a cocoon of paradise. Soft down pillows and medium firm mattresses. The location is ideal being next to Freedom Tower, The Heat Dome, & the Cruise Ship Port. Shopping and restaurants on every corner, including Monlolo's and Ceviche 105 our 2 favorites. We will be back 3 more times before the year ends and we can't wait to see everyone. Ricky Ricardo our Perro is already packing his leash and doggie treats!
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. High quality accommodation and service
Stayed 2 nights in Aug 2024

10/10 Excellent

IRENE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it, everything is so wonderful here! My kids love the pool and the hotel suites.
Stayed 2 nights in Jun 2024

8/10 Good

Krissy Diem

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful space, including the lobby, gym, and rooms. Staff was quite friendly too, except front desk made me feel uncomfortable. We asked about the free drinks that were to be included with our stay, but they said that it’s a welcome drink they have everyday from 12-6 pm. I mentioned that we didn’t receive it when we checked in, and they said that if we came back tomorrow they MIGHT have it. In the end, we still never received it and were too uncomfortable to ask again. I just wished they gave us a straight answer instead, and didn’t make us feel like we were trying to get something free out of them when we were just asking.
Stayed 1 night in Aug 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Joshua

Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel, Feasterville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and view
Stayed 1 night in Aug 2024

10/10 Excellent

Yuris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to many attractions. Beatiful facilities. Only thing you need to be aware are the hotel fees and parking fees, since there is not self-parking and valet parking is the only option. If you do not care about the extra money that in my case was close to the same daily price I pay for the room then you should go. It is a great hotel. Everybody friendly and they try to address any issues super fast.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jannet

Liked: Cleanliness, amenities, property conditions & facilities
Nice people
Stayed 1 night in Aug 2024

10/10 Excellent

Haunady, Suwanee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it
Stayed 2 nights in Aug 2024

10/10 Excellent

Juana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and amenities! I am returning for another trip this year due to how much I enjoyed my trip last year when I was in town for a concert.
Stayed 2 nights in Sep 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property out door it not looks like in the picture.
Stayed 1 night in Aug 2024

2/10 Terrible

Cherry

Liked: Staff & service, property conditions & facilities
No WiFi so bad
Stayed 1 night in Aug 2024

10/10 Excellent

Silvia, Garden City

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Hui

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean. Will come back again next time in Miami.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location clean and has it all
Stayed 4 nights in Apr 2024

10/10 Excellent

Debbie

Stayed 1 night in Aug 2024

10/10 Excellent

Regulo Salinas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located when taking a cruise.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cynthia

Travelled with family
Liked: Amenities
Great location for walking all over the city.
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

karla

Stayed 1 night in Aug 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience.
Stayed 1 night in Aug 2024

8/10 Good

Yvette

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Zachary

Travelled with family
Liked: Property conditions & facilities, room comfort
Not-so-Luxe, Luxe hotel..
- The room was dirty when we checked in. - Bed had crumbs on it, and bodily fluid stains on it. was dirty. So much so, that my wife's white socks were almost black after 30 minutes of walking around the room - There were orange pills under the dining room table. My 3yr old could have ingested that. We didn't notice them until the second day. - We asked for someone to come re-make the beds. We never received that service. Instead we had someone drop off extra linens so we could re-make the beds ourselves. (Not something we want or need to do when we're paying that much to stay at a hotel) We also got a speech about how the staff is over worked and the gentleman told us that rooms get remade every 4 days. Which makes sense, given the state of the room when we arrived. - The "perk" was a scam. The complementary drink was essentially premade, sugary, chinola juice. Not what we were expecting from a "luxe" hotel. - the prices were definitely "luxe" though. Mini bar was EXTREMELY over priced. Drinks at the pool were overpriced. - The pool bartender was rude and nasty to my wife when she asked him why our dirty martinis tasted like nothing but vermouth. She explained to him that vermouth isn't mixed into the martini. It's used to wet the glass. A googable fact. Instead of owning up to the fact that he did not know how to make a martini, he had an attitude with her and was sarcastic, saying things like "whatever the customer wants, right?" + much more. Not enough characters
Stayed 3 nights in Aug 2024