4/10 Poor
Arne E.
5 Feb 2025
Disliked: Cleanliness
Totally unacceptible !
We booked this villa as it had nearly only 5 star ratings , and it had the facilities we were looking for .Communication with the manager was initially fine . We had agreed on a late arrival , and we showed up exactly on time .Then the show began : The housekeeper arrived by car , and as health professionals , we know a drunk person when we see them . She was not just tipsy !The house was freexing cold , and she only turned the heaters on when we arrived .We found black hairs in one of the beds, and initially she just brushed it away - and didnt change the sheets until we told her to do so .Breadcrumbs on the kitchen table , Microwave owen was dirty , the owen could only heat on grill, and the lid couldnt close properly .Dishwasher was out of salt , and the lid couldnt close unless you lifted the top.Coffeemachine had not been cleaned . Chairs around the kitchen bar was broken , and the kitchen window couldnt close .No aircon in the living room and the provided heaters could not provide sufficient heating .In one of the bedrooms the aircon was disconnected ( cable simply cut ) and the adjacent bathroom had no outlets !Pool was heated as promised , but after a rainfall the electricity disappeared and the heating pump stopped. We couldnt get it started again .Tiles around the pool are partly broken and filled with green algae , and hence very slippery when wet .When we called the property manager , she threatened that we would be thrown out by the police !!!
Arne E.
Stayed 4 nights in Jan 2025