Hotel was quite old. Also, some rooms has not minibar, as mine. I had security problem, the hotels room's door does not able to lock. I did not feel safe, then I left hotel. Hotels.com said to me your money will be refunded. However, they did not give my money back. The hotel argue that doors always the same as normal. However, they should know, if the door doesnt able to lock, it is not normal. Anyway, I will sue both hotel dei fiori and hotels.com... If you re going to book this hotel via hotels.com, when you have an issue,the problem will not solve, no one will not help you, your money will be waste.