Located in Ferno, ZZZleepandGo MXP is connected to the airport, within a 10-minute drive of Volandia Museum of Flight and Castelnovate Ruins. .This capsule hotel is 4.9 mi (7.9 km) from Castle Visconti San Vito and 4.9 mi (8 km) from Basilica di Saint Agnese.
What's nearby
Volandia Museum of Flight - 6 min drive
Castelnovate Ruins - 10 min drive
Hospital Sant Antonio Abate - 13 min drive
PalaYamamay - 23 min drive
Safaripark - 23 min drive
Getting around
Malpensa Airport Terminal 1 Station - 11 min walk
Milan Malpensa Airport (MXP) - 3 min walk
Restaurants
Davide Oldani Cafè - 4 min walk
Motta - 9 min walk
Lufthansa Business Lounge - 2 min walk
Sala Monteverdi VIP Lounge - 7 min walk
Starbucks Malpensa - 2 min walk
About this property
ZZZleepandGo MXP
Capsule hotel connected to the airport in Ferno with a 24-hour front desk
ZZZleepandGo MXP offers 4 accommodations. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Make yourself at home in one of the 4 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs or showers are provided.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Languages
English, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Conveniences
ATM/banking services
Lift
Guest services
24-hour front desk
Daily housekeeping
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Air conditioning (climate-controlled)
Heating
Bathroom
Bath or shower
Shared bathroom
Policies
Check-in
Check-in start time: 8 PM; Check-in end time: 8:00 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 8 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Please be advised that this property is a Capsule accommodation and not a standard hotel. Bed linens are provided, but no blankets. The airport public bathrooms are available nearby.
There is no front desk at this property. Guests check-in and access their Capsule accommodation by entering the mobile phone number provided after booking.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 15 December - 15 January, EUR 0.50 per person, per night
A tax is imposed by the city: From 16 January - 14 July, EUR 0.50 per person, per night
A tax is imposed by the city: From 15 July - 31 August, EUR 0.50 per person, per night
A tax is imposed by the city: From 1 September - 14 December, EUR 0.50 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
ZZZleepandGo MXP Inn Ferno
ZZZleepandGo MXP Inn
ZZZleepandGo MXP Ferno
ZZZleepandGo MXP Ferno
ZZZleepandGo MXP Capsule Hotel
ZZZleepandGo MXP Capsule Hotel Ferno
ZZZleepandGo MXP Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 38 reviews" "
10 - Excellent
4
Rating 8 - Good. 8 out of 38 reviews" "
8 - Good
8
Rating 6 - Okay. 8 out of 38 reviews" "
6 - Okay
8
Rating 4 - Poor. 8 out of 38 reviews" "
4 - Poor
8
Rating 2 - Terrible. 10 out of 38 reviews" "
2 - Terrible
10
7.0/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
5.6/10
Property conditions & facilities
5.0/10
Eco-friendliness
Reviews
4/10 Poor
Ashley
12 Feb 2024
Liked: Cleanliness
Disliked: Room comfort
Hard to find
I arrived early hours in the morning at 3am with no no instructions on where to find the pods or no signs up to where to go and not anything open to ask anyone spent 45 minutes walking around I did find a cafe that open up with with broken English she pointed me in the right direction. The touch screen was broken so could not turn the lights off and it was very very noisy cannot get any sleep
Ashley
Stayed 1 night in Feb 2024
6/10 Okay
Debra
23 Oct 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Very convenient location.
It is located in the airport so it is noisy— to be expected.
Contrary to advertising, there are no sheets. Just a torn rubber coated mattress.
Dont bother wasting your money sleeping here. Neither the door or the window worked , texted them and they said there is nothing they can do and to send a complaint email but no one replied back. Hotel.com didn’t help with a refund either and told us to talk to the hotel. Trust me there would be no difference between sleeping on the floor in the airport or in this capsule.
I could not even access the capsule. I spoke with the agent and she did not seem knowledgeable about the check in process because she kept trying to have me troubleshoot in ways that were not even possible with the system. She tried to change the check in phone number and it still did not work. Eventually, she told me to just "walk away and try again later". I ended up having to go to a totally different hotel. I contacted Hotels.com for a refund and it was denied because they state that the hotel doesn't have record of me calling them for assistance. I have now emailed the hotel with a screenshot of the WhatsApp phone call record. Hotels.com unhelpfully explained it was a nonrefundable reservation - but in that case I expect to be able to actually access the capsule. Save yourself the effort and lost money, pay a little more for a professional hotel near the airport, not the capsule.
You need your phone number to check-in through a screen... but it did not work! The "hotel" doesn't have after-hour customer service, so I ended up calling hotels.com which told me to use a different phone number (never heard before!) as a chek-in code. Why wasn't this included in the confermation email?
Moreover: decent hotel pod in a noisy point at the airport (close to the bathroom), and no noise insulation.
I stayed twice in a few days. After the first visit I reported some issues. The main one being that the roof panel did not close when I selected that. This means the there was nothing to stop/reduce noise or shut out the light in the terminal building. I received no reply to my report and was allocated the same unit (number 3) the next time and no repairs had been made. There is no pillow just a slight rise in the mattress level where the head goes and I had to use a towel to sleep on. There are no covers and no control of the temperature which is the ambient temperature of the terminal building. I did not realise the Terminals were so far apart and required a bus transfer. There are no signs in the terminal to find the units and a check-out time of 08:00 is too early.
Great option for those with an early morning flight. Accommodations
are minimal, but sufficient. Location was right next to a public
toilet, so relatively convenient. Ear plugs recommended as you have
the background airport noise. CHECK-IN was a bit cryptic. You'll need
the phone number the reservation was booked with (without the country
code, i.e. 10 digits for US numbers) and this will be your code for
entry and exit. I had to try two "cabins" before I was able to
Check-in, and the error messages were not very helpful. There is 24/7
phone support available (I got in without using that), so while I
would recommend ZZZleepandGo in general, you need to be able/prepared
to call phone support. [The airport has free wifi, so you can phone if
your phone supports e.g., Skype or similar.]
Fredrick
Stayed 1 night in Apr 2019
6/10 Okay
Verified traveller
13 Mar 2019
Verified traveller
Stayed 1 night in Mar 2019
6/10 Okay
Marcia
2 Feb 2019
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Pack your pillow and blanket.
Wish there was a blanket!
Marcia
Stayed 1 night in Jan 2019
8/10 Good
James
20 Jan 2019
Liked: Cleanliness
Very hard mattress and lack of pillow
The pillow was non existent and the ventilation was not good...warm temp
Lo schermo non funzionava e non rendeva possibile la gestione interna della cabina. Per spegnere la luce ho dovuto contattare l'assistenza, ma non sono riusciti a risolvere il problema allo schermo. Di conseguenza, per tutta la notte abbiamo avuto il tettuccio aperto e lo schermo in panne. Esperienza terribile e stiamo ancora provando ad ottenere un rimborso. Expedia poco collaborativo.
The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!
O ecrã no interior da cápsula estava avariado, não permitindo desligar as luzes no interior nem fechar o teto, tive que dormir com a luz ligada a noite toda e a ouvir todo o ruído no exterior à cápsula, tendo sido uma noite muito mal dormida.
It's really practic and good idea this kind of places inside the airport, but in Malpensa is put in a wrong place: noisy, with people messing around during all the night, and also speaking close to your capsule and It's not insonoritzate. Positive thing, is to have a Whatsapp number to resolve your check-in problems.