We spent the whole day & night in this onsen ryokan as our rest day after 10 days of travelling in Japan, and also to celebrate my partner's birthday. The private outdoor hot spring bath with the view of volcano aso mount is unbeatable, the shower is large and water temperature & control are perfect. The service was so- so- so good (but you need a little knowledge of japanese to be able to communicate better, or, prepare a translator on your phone!). I made a last minute request to add a birthday cake at the dinner and the receptionist helped me to call their local bakery to arrange a cake, and that cake was so delicious!! The room was pretty, elegant, traditional japanese, clean & comfortable. The bed was not futon style but it's really comfortable that we delayed the start of our hike the next day.... Dinner & breakfast - incredible. Everything in this short one night stay was just a perfection.