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The stay was enjoyable overall, good food and nice place, clean kids area, very beautiful surroundings. However, we had a few issues. Our room was full of insects. Very huge bugs which are spread around the whole area where the hotel is located were constantly appearing in the room. The water in the pool could be warmer, especially for the kids area. The hair dryer was not functioning, so we had to pick up a replacement in the reception. I would expect a room service for this at least. Some minor things which were not expected in hotel in the 4*category and could be improved. Otherwise, we are satisfied with the stay.

I is really great hotel within beautiful part of Tatry. Rooms on both sides offer lovely views, spa area is clean and fantastic to relax. Overall services are on high level and pretty much whole personnel speaks english. Strongly recommend to anyone looking for quiet place, quality interiors and great views.

Nice cheap place to stay near the center. Free parking and friendly staff.

Central location, large and easy parking, very good breakfast

Truly exceptional property in the town center. Our room overlooking the fountain was spacious and well appointed with a very comfortable bed. Breakfast was very good. Staff were gracious and made us welcome. We are far from athletes but managed stairs to first floor with no trouble.

Unfortunately the stay was way worse than expected. Of course, no one expects the decorative pillows to be super clean, but white stains?! Waiters, lady at the bar and a receptionist expecting a baby are super friendly. Rest of the personnel were not really glad to visitors. The toilet seat was not even assembled properly and it was detached from the floor. The soap dispenser had hair of a person who shaved there ages before. Bar furniture has holes all over. It's a pity to spend hours driving and pay quite a price and get this level of service. Hotel was renovated with EU funding, but it seems that large amount of money went to a wrong pocket.