All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
room key need not work room had a bad smell no internet
gary
Stayed 1 night in Jul 2025
4/10 Poor
Madison
Travelled with family and small children, Travelled with partner
21 July 2025
Disliked: Cleanliness, staff & service
It didn’t seem like our room was properly cleaned. The spare pillow they left for us was dirty and stained. There was a Cheeto on the floor. The inside of the trashcan was disgusting and looked like it had mold in it. The staff kept setting a bag over the trashcan but refused to clean it until I wrote a note and set it in the hallway on day 3. It was so gross. I took a picture of it. There was no milk at breakfast for three days, so my kids couldn’t eat cereal and we didn’t have milk with our coffee. The bottom of the toilet where it meets the floor was covered in pee. The ice machines and washer all leak so there was always a puddle of water around them. Overall, the place was gross.
We only stayed one night as part of our trip to Florida. The night was ok but would not stay there again. The pillows on the bed were tiny and flat. The sheets looked and smelled dirty as if they weren’t changed from previous guest. Hairdryer in bathroom didn’t work. Breakfast was horrible, hardly any food put out and once it ran out seems like staff didn’t care to put any new food out.
The staff was polite. However, they were not staffed to keep up with a holiday weekend. They did make a good effort. There were no towels, housekeeping services must be requested between 6am-9am and are not provided after 1pm. The fitness space was in poor condition, I had to troubleshoot the treadmill to use it, the other equipment was broken. The pool was very small. The key cards were not working on the pool entrance, so you had to walk around the outside to the main entrance.
Jamila
Stayed 3 nights in Jul 2025
8/10 Good
James
Travelled with partner
6 July 2025
Liked: Cleanliness, staff & service
The property itself was very convenient to and from our destination. The room was clean; however, very noisy from the fan vents and the shower curtain had a mildew smell and need to be replaced.
Great staff. The breakfast was properly prepared and there was plenty of it. The room was very clean, and the beds were made with clean sheets.
The only problem I had and I consider a minor, was that the cleaning staff had forgotten to leave towels in the room. When we returned from our trip to the ocean, there was no towels. I went to the front desk and they gave us some towels.
So not a big deal.
I would recommend this hotel.