10/10 Excellent
Marcela
Travelled with partner
12 July 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from an 8-night stay at this hotel and it was absolutely amazing. We arrived late in the evening, just 15 min before the restaurant was about to close. The lady at the reception (Rachel) was very polite, professional and helpful. She informed us that we could still go and have our dinner in the restaurant which was very much appreciated after a whole day travelling. I asked in advance for a quiet room on a high floor and we were given an amazing room in block 4 on the 4th floor. The room was spacious, nicely decorated, quiet and with a beautiful view of the adults pool. The ladies cleaning the rooms did a fantastic job and they were always polite and with a smile on their faces. The reception area and the hotel grounds including the pool area were impressive and beautifully surrounded by palm trees and other plants. We booked half board and we thoroughly enjoyed the variety of food we had at breakfast and dinner. The hotel is conveniently located within 10 min walk from the beautiful marina and the beach. Overall, this is a luxurious hotel which felt more like a 5-star. All hotel facilities and the customer service were exceptional.
Marcela
Stayed 8 nights in Jul 2024