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Walter au Lac

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Walter au Lac

Rooftop terrace
Exterior
Free daily full breakfast
Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View
Reception

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Piazza Rezzonico 7, Lugano, TI, 6900
  • Via Nassa
    1 min walk
  • Spaghetti Store
    1 min walk
  • Lugano Funicular Station
    8 min walk
  • Lugano (LUG-Agno)
    16 min drive

Room options

View all photos for Premium Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Basic Double Room, Lake View

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

Junior Suite, 2 Bedrooms, Connecting Rooms, Lake View

  • 40 sq m
  • Lake view
  • Sleeps 6
  • 2 Double Beds

View all photos for Basic Double Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Basic Double Room, Lake View

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Balcony, Lake View

Premium bedding, down duvets, minibar, in-room safe

Premium Room, Balcony, Lake View

  • 25 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room, Lake View

Premium bedding, down duvets, minibar, in-room safe

Basic Single Room, Lake View

  • 14 sq m
  • Lake view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Balcony, Lake View

Premium bedding, down duvets, minibar, in-room safe

Single Room, Balcony, Lake View

  • 14 sq m
  • Lake view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Executive Double Room, Balcony

Premium bedding, down duvets, minibar, in-room safe

Executive Double Room, Balcony

  • 18 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down duvets, minibar, in-room safe

Family Quadruple Room, 2 Bedrooms, Connecting Rooms, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

Apartment, 2 Bedrooms, Balcony

  • 30 sq m
  • Lake view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

Premium bedding, down duvets, minibar, in-room safe

Family Triple Room, 2 Bedrooms, Connecting Rooms, Lake View

  • 35 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

Similar properties

Exterior

LUGANODANTE Boutique & Lifestyle Hotel

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (892)
The price is AU$467
for 1 room
includes taxes & fees
19 Jan - 20 Jan
LUGANODANTE Boutique & Lifestyle Hotel

About the area

Lugano

Walter au Lac is centrally located in Lugano, a 5-minute walk from LAC Lugano Arte e Cultura and 7 minutes by foot from Villa Ciani. .This hotel is 1 mi (1.6 km) from University of Lugano and 1.2 mi (1.9 km) from Funicolare Monte Brè - Cassarate Station.

What's nearby

  • Piazza della Riforma - 3 min walk
  • LAC Lugano Arte e Cultura - 5 min walk
  • Palazzo dei Congressi - 8 min walk
  • Funicolare Monte Brè - Cassarate Station - 3 min drive
  • Monte San Salvatore - 5 min drive

Getting around

  • Lugano Funicular Station - 8 min walk
  • Lugano (QDL-Lugano Rail Station) - 9 min walk
  • Lugano (LUG-Agno) - 16 min drive

Restaurants

  • ‪Spaghetti Store - ‬1 min walk
  • ‪Ristorante-pizzeria Mary - ‬1 min walk
  • ‪Agua Lugano - ‬1 min walk
  • ‪Argentino - ‬3 min walk
  • ‪Ristorante Burger-King - ‬2 min walk

About this property

Walter au Lac

Boardwalk/promenade Lugano hotel in Lugano City-Centre with free breakfast
Walter au Lac offers 38 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 38 guestrooms featuring minibars and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (CHF 28 per night); discounts available
  • Return airport shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the amount of the first night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 50.0 per night
Cribs (infant beds) are available for CHF 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CHF 28 per night (984 ft away)
  • Crib (infant bed) fee: CHF 20.0 per day
  • Rollaway bed fee: CHF 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Walter au
Walter au Lac
Walter au Lac Hotel
Walter au Lac Hotel Lugano
Walter au Lac Lugano
Walter au Lac Hotel
Walter au Lac Lugano
Walter au Lac Hotel Lugano

Walter au Lac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 331 out of 595 reviews" "
Rating 8 - Good. 202 out of 595 reviews" "
Rating 6 - Okay. 44 out of 595 reviews" "
Rating 4 - Poor. 10 out of 595 reviews" "
Rating 2 - Terrible. 8 out of 595 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Valeriya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic, family run hotel that really understands customer service. Everything was perfect: the hotel is very charming, the location is amazing, the rooms are clean, airy, comfy, the breakfast is varied, delicious, the staff (concierges Laura, Elizabetta) is nice, polite, and accomodating. We had a great stay at Walter Au Lac and would recommend it to other travelers, Lugano guests! 😊
Stayed 2 nights in Sep 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great view
Stayed 3 nights in Sep 2024

8/10 Good

Paul, Dover

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet was ok, eggs were always luke warm at best. The bed was okay, pillow’s were not good. Woke up each morning with a crick in my neck. Public transportation was excellent and the hotel will give you a pass for the day if you want.
Stayed 2 nights in Sep 2024

6/10 Okay

phillip

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Excellent location very small room and small bed
Very small bed for two people!! Excellent location. Helpful staff
Stayed 1 night in Sep 2024

10/10 Excellent

Gareth, Swansea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great - windows looked over lake - stunning view. Staff were great helped with Vignette and breakfast was included, Parking was a few hundred metres away but ok really
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the bay in Lugano. Area is quite busy but plenty of dining and shopping options all around. You can’t get a better view!! Staff were all very helpful and friendly and reception manned 24 hrs.
Stayed 2 nights in Aug 2024

6/10 Okay

Duane

Travelled with partner
The bed was uncomfortable the room was hot and the pillows smelled and were not comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few days in Lugono
Great location nice staff
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property, it is centrally located located next to the lake, shops and restaurants - walking distance to them all. I would definitely stay in this hotel again on my next trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Haibing, Fremont

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lakefront hotel with a lovely view.
Stayed 1 night in Jul 2024

10/10 Excellent

Karen, West Chester

Stayed 1 night in Jul 2024

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night; the very nice lady (with the glasses) checked us in and was very helpful. The room was perfect; the hotel was in a perfect location, by the lake and the old town. Underground parking was nearby. A perfect stay. thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Travelled with family
Liked: Amenities, property conditions & facilities
Amazing location!
Stayed 1 night in Jul 2024

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved a room with lake view and did receive it. Gorgeous views!
Stayed 1 night in Jul 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying the lake view
Stayed 1 night in Jul 2024

6/10 Okay

Shannon

Travelled with family
Expensive View.
The location has the best view. The room for what we paid was expensive and very small. Breakfast was included but parking was quite a ways away and was expensive. They did provide a discounted voucher but not by much.
Stayed 1 night in Jul 2024

10/10 Excellent

Constantine

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location! Very nice staff and nice breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

Hovig

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine, Middle Village

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience with my elderly parents. Elevator, close to shops and restaurants, boat tours and even the little trolley tour. Highly recommend.
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved being right on the lake and had a nice balcony to sit on (even in the rain). The breakfast buffet had so many choices and was great and the staff was so attentive and sweet. We were lucky enough to meet the man who's family owned the hotel as we were perusing the pictures of his granfather, etc. He took the time to talk with us and give a little history - very nice and informative!!
Stayed 2 nights in May 2024

8/10 Good

Morteza

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Be carful if you need parking. Hard to find
Stayed 1 night in Jun 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside - Stunning views
Ideal location lakeside and in the main city area. Clean, well kept, and wonderful balcony views.
Stayed 1 night in Jun 2024