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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Interior
Exterior
Exterior
Outdoor wedding area
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

Map
3 Executive Blvd, Suffern, NY, 10901
  • Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Rockland Community College
    ‪5 min drive‬
  • Ramapo College of New Jersey
    ‪6 min drive‬
  • Newark Liberty Intl. Airport (EWR)
    ‪51 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.8 out of 10
Excellent
(18 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Room amenity

Club Room, 1 King Bed (Premium)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

1 bedroom, premium bedding, in-room safe, desk

Club Room, 2 Queen Beds (Premium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(55 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(63 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

Courtyard by Marriott Mahwah

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1001)
The price is AU$203
for 1 room
includes taxes & fees
29 July - 30 July
Courtyard by Marriott Mahwah

About the area

Suffern

Located in Suffern, Crowne Plaza Suffern - Mahwah by IHG is in the suburbs, a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey. .This hotel is 8.7 mi (14 km) from Campgaw Mountain Ski Area and 9.7 mi (15.7 km) from Palisades Center.

What's nearby

  • Lower Hudson Valley Challenger Learning Center - 11 min walk - 1.0 km
  • Good Samaritan Hospital - Suffern - 3 min drive - 2.5 km
  • Rockland Community College - 5 min drive - 3.2 km
  • Ramapo College of New Jersey - 6 min drive - 8.5 km
  • Campgaw Mountain Ski Area - 12 min drive - 13.4 km

Getting around

  • Sloatsburg Station - 9 min drive
  • Newark Liberty Intl. Airport (EWR) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬3 min drive
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Pita Land - ‬4 min drive

About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Crowne Plaza Suffern - Mahwah by IHG offers 229 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 229 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy American cuisine at Flagstone Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Suffern? This hotel has 25000 square feet (2323 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Crowne Plaza Suffern - Mahwah by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 633 out of 1016 reviews
Rating 8 - Good. 225 out of 1016 reviews
Rating 6 - Okay. 94 out of 1016 reviews
Rating 4 - Poor. 31 out of 1016 reviews
Rating 2 - Terrible. 33 out of 1016 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tara, MILTON

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. My husband uses a walker and we brought out dog with us. One staff member helpedvhid carry his plate during breakfast. Everyone was sp pleasant.
Stayed 1 night in Apr 2025

6/10 Okay

Debbie

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Paola

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
The room needs renovation, the bathroom was dirty. And no trash bag in the garbage.
Stayed 3 nights in Apr 2025

10/10 Excellent

Susan

Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff welcoming. One staff went out of her way to make me a great cup of coffee. Front desk always ready to answer any questions. The Food amazing and The bar as well drinks were great. Last night they had a live Band which was amazing and much needed just enjoy and dance. Only issue we had was the EV charging stations for our vehicle, more should be accessible and made sure to be working for guest staying. Overall I will revisit.
Stayed 3 nights in Apr 2025

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Sharon

Stayed 1 night in Mar 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Fabio

Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The place was nice and clean
Stayed 3 nights in Mar 2025

6/10 Okay

Raquel

Travelled with family
Was ok
Stayed 1 night in Mar 2025

8/10 Good

Zac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was decent, bed wasn’t great. Everything else in room was nice
Stayed 1 night in Mar 2025

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Rena

Travelled with family
Liked: Amenities
Beautiful
Stayed 1 night in Mar 2025

10/10 Excellent

Rita Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chantal was an amazing server and bar tender. She was welcoming, professional, and always had a smile. The only challenge was that the elevator in the back of the hotel was broken the entire time we were there. My parents are elderly and we were given rooms in the back of the hotel. They had to take the front elevator up and walk around to the back hallway. When we checked in on Thursday night we were told it would be fixed the next day. At time of check out, it was still not fixed.
Stayed 6 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Yaniv

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property
Stayed 1 night in Mar 2025

8/10 Good

Frederick

Stayed 1 night in Dec 2024

8/10 Good

Nirva

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed in that hotel several times. It is always clean, comfortable and with friendly staffs. I will continue to stay there when I need a break or night off from my family.
Stayed 1 night in Nov 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very clean, but dated. Bathroom design was very difficult to maneuver with an extremely low toilet and a walk in shower which was not user-friendly and could be easily unsafe. Staff in restaurant pushes the buffet although customer clearly stated they wanted table service.
Stayed 1 night in Feb 2025

8/10 Good

CHRISTINA

Stayed 2 nights in Feb 2025

10/10 Excellent

ROBERT

Stayed 1 night in Mar 2025