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Crowne Plaza Suffern - Mahwah by IHG

3.5 star property

Photo gallery for Crowne Plaza Suffern - Mahwah by IHG

Interior
Exterior
Terrace/patio
Exterior
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Gym

Explore the area

View map
3 Executive Blvd, Suffern, NY, 10901
  • Place, Lower Hudson Valley Challenger Learning Center
    ‪11 min walk‬
  • Place, Good Samaritan Hospital - Suffern
    ‪3 min drive‬
  • Place, Spook Rock Golf Course
    ‪3 min drive‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(67 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

8.6 out of 10
Excellent
(21 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Premium)

Room amenity

Club Room, 1 King Bed (Premium)

7.0 out of 10
Good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Premium)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds (Premium)

8.8 out of 10
Excellent
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Suffern

Located in Suffern, Crowne Plaza Suffern - Mahwah by IHG is in the suburbs, a 4-minute drive from Rockland Community College and 7 minutes from Ramapo College of New Jersey. .This hotel is 8.7 mi (14 km) from Campgaw Mountain Ski Area and 9.7 mi (15.7 km) from Palisades Center.

What's nearby

  • Lower Hudson Valley Challenger Learning Center - 11 min walk - 1.0 km
  • Good Samaritan Hospital - Suffern - 3 min drive - 2.5 km
  • Spook Rock Golf Course - 3 min drive - 2.5 km
  • Woodbury Common Premium Outlets - 18 min drive - 33.9 km
  • Broadway - 40 min drive - 68.2 km

Getting around

  • Mahwah Station - 10 min drive
  • Newark Liberty Intl. Airport (EWR) - 56 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Wendy's - ‬3 min drive

About this property

Crowne Plaza Suffern - Mahwah by IHG

Suburban hotel with area shuttle service and a 24-hour fitness center
Crowne Plaza Suffern - Mahwah by IHG offers 229 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Suffern hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 229 air-conditioned rooms featuring refrigerators and iPod docking stations. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with cable programming provide entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can get around on the complimentary shuttle, which operates within 3 miles.
Enjoy American cuisine at Flagstone Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Suffern? This hotel has 33000 square feet (3066 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Flagstone Restaurant - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Koi Lounge - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flagstone Restaurant
  • Koi Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (33,000 square foot of space)

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Lift (102 centimetre wide door)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Mahwah
Crowne Plaza Mahwah Hotel
Crowne Plaza Mahwah Hotel Suffern
Crowne Plaza Suffern
Crowne Plaza Suffern Mahwah
Suffern Crowne Plaza
Suffern Mahwah
Crowne Plaza Suffern Mahwah Hotel
Crowne Plaza Suffern Mahwah
Crowne Plaza Suffern Mahwah an IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Hotel
Crowne Plaza Suffern - Mahwah by IHG Suffern
Crowne Plaza Suffern - Mahwah by IHG Hotel Suffern

Crowne Plaza Suffern - Mahwah by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 645 out of 1015 reviews
Rating 8 - Good. 207 out of 1015 reviews
Rating 6 - Okay. 91 out of 1015 reviews
Rating 4 - Poor. 28 out of 1015 reviews
Rating 2 - Terrible. 44 out of 1015 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Stayed 1 night in Sep 2025

10/10 Excellent

Jean R

Travelled with family
Liked: Amenities, property conditions & facilities
Super clean
Stayed 1 night in Jul 2025

10/10 Excellent

Jean R

Liked: Cleanliness, amenities
Everything excellent
Stayed 1 night in Sep 2025

6/10 Okay

Jenette, Rockwall

Stayed 4 nights in Sep 2025

6/10 Okay

Lisa P

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room was nice. Front desk was extremely helpful. Housekeeping really needs work. I purchased a martini halfway in the week and the glass sat in our room until we left this morning. My husband dropped a piece of a French fry on the floor the first evening there and it was still in the room when we checked out this morning.
Stayed 8 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice main center areas
Stayed 1 night in Aug 2025

10/10 Excellent

osmaylin

Stayed 4 nights in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

shnior, university hts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Joshua

Stayed 1 night in Aug 2025

10/10 Excellent

Yasmeen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to book

Good
Stayed 4 nights in Aug 2025

10/10 Excellent

Yudy

Travelled with partner
Liked: Staff & service, property conditions & facilities
The front desk helped us when we needed a cab after being stranded at the renaissance fair! very thankful for the service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo Andres

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Building and room in great conditions
Stayed 1 night in Aug 2025

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fairly nice hotel with a restaurant on site. Check in desk staff were friendly. Cleaning staff pushed hard for checking out earlier than 11. No hair dryer in rooms. They did have room service but overall just mediocre.
Stayed 1 night in Aug 2025

10/10 Excellent

Chaim

Stayed 1 night in Aug 2025

10/10 Excellent

ovadia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Miriam

Stayed 1 night in Aug 2025

10/10 Excellent

Justina

Liked: Cleanliness
Stayed 1 night in Aug 2025

2/10 Terrible

Mordy

Disliked: Staff & service
Used to stay at this hotel a lot would never go back there
Stayed 1 night in Aug 2025

10/10 Excellent

Fabio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Aug 2025

8/10 Good

Serhii

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, clean hotel. Comfortable beds.
Stayed 2 nights in Aug 2025

8/10 Good

yosef

Liked: Cleanliness, staff & service, property conditions & facilities
No cell phone service in rooms
Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
I was visiting a relative in hospital and this hotel is about an eight minute or so drive from Good Samaritan hospital. Hotel itself is very nice, rooms are clean and attractive, bed was comfortable, staff were nice and dinner in the restaurant was very good. Waiter/bartender Chantal was great and very friendly. Hotel room price was reasonable. My only complaints are: 1. Bathroom had practically no space for toiletries. There was very little counter space so I had to keep my toiletries bag and flat iron in my luggage. I did like the makeup mirror attached to the wall though. 2. Breakfast was nothing special. It's a buffet with plenty of options to choose from, and a fresh omelette station but sausage links were hard and inedible after being in the chafing dish for awhile. We paid about $50.00 for two people who don't eat that much in the morning, so would have preferred the choice to order a la carte. We went to The Best Diner the next day and the breakfast was excellent. 3. Coffee in the lobby was cold every afternoon. I drink decaf and the coffee urn did not keep the coffee warm. The first day, I realized there was no microwave in my room to heat it up, so had to dump it. The next day, I found a microwave in the little market shop in the lobby, so I was able to heat it up. They should definitely pay attention to the coffee they offer guests all day and make sure it's nice and warm and fresh. Other than those few things, I liked the hotel and would stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ralph

Stayed 1 night in Aug 2025