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Arrived on Friday afternoon and received excellent reception from the front desk.there was no toilet spray or any odour controlling mechanism in the bathroom room.left the room at 5am and came back at 12:30 pm.the room was cleaned but without towels,they were only replaced around 13:00.had an issue the aircon that sounded like a petrol fuelled generator which was attended to immediately.

For the price we have paid, we vot more. We cannot complain.

It was good. Very clean, everything works in the room. The surounding is aslo good, it has Casino and entertainment.

They need to improve on noise

Many years ago, before the infamous conflagration that destroyed part of the hotel, I stayed there. Also, every Sunday, my family and I would indulge in tea/coffee with fresh scones, cream and strawberry jam. The bar, then, was most charming. Thus I found my self back at this hostelry, and even the room seemed like the one I stayed in then. Not much has changed. To many travellers, the rooms (I stayed in a Standard room so I cannot report on others) may seem dated - but they are huge! Also, the bed is fantastic! Firm, with good pillows. I enjoyed dinner in the bar and I don't think it has the same ambience as the old one. In the morning, I enjoyed breakfast in the dining area. Here I sampled the English breakfast - and the serving was large, very large. So, that dispenses with the accommodation and the eating. Now the service. Well, perhaps other establishments should send their staff to Magoebaskloof Hotel for training. From the welcome at check-in, to the service in the bar, to the service at breakfast, I found it all exemplary. This is what we know and understand about South African hospitality. By the way, there was no artifice in the friendly attitudes and actions of the staff; I experienced real warmth. In conclusion: I will return to Magoebaskloof Hotel for the comfort and the views and the hospitality.