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Brookside

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brookside

Front of property - evening/night
Garden
Bar (on property)
Double Room, Ensuite (Elegance)
Bar (on property)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Brook Lane, Cheshire, Chester, England, CH2 2AN
  • University of Chester
    7 min walk
  • Chester City Walls
    13 min walk
  • Countess of Chester Hospital
    15 min walk
  • Chester (CEG-Hawarden)
    29 min drive

Room options

View all photos for Economy Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Economy Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

Comfort Single Room, Ensuite

  • Sleeps 1
  • 1 Twin Bed

View all photos for Room

Egyptian cotton sheets, premium bedding, in-room safe

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

Double Room, Ensuite (Elegance)

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Double Room, Ensuite

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Room

Room

Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Family Room, Ensuite

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Ensuite

Egyptian cotton sheets, premium bedding, in-room safe

Standard Twin Room, Ensuite

  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Four-poster bed)

Double Room (Four-poster bed)

Double Room (Four-poster bed)

  • Sleeps 3
  • 1 Double Bed

View all photos for Room

Egyptian cotton sheets, premium bedding, in-room safe

Room

  • Sleeps 2
  • 1 Double Bed

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About the area

Chester

With a stay at Brookside in Chester, you'll be within a 5-minute drive of Chester City Walls and Chester Zoo. .This hotel is 0.4 mi (0.7 km) from University of Chester and 1 mi (1.6 km) from Chester Town Hall.

What's nearby

  • University of Chester - 7 min walk
  • Chester City Walls - 13 min walk
  • Chester Cathedral - 18 min walk
  • Chester Racecourse - 3 min drive
  • Chester Zoo - 4 min drive

Getting around

  • Bache Station - 14 min walk
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Bouverie Arms - ‬12 min walk
  • ‪Rileys Sports Bars - ‬9 min walk
  • ‪George & Dragon Chester - ‬8 min walk
  • ‪Istanbul BBQ - ‬18 min walk
  • ‪The Deva Tap - ‬16 min walk

About this property

Brookside

Victorian hotel with a coffee shop and a restaurant
Brookside offers 28 accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets and premium bedding. Digital television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 guestrooms featuring DVD players. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this Victorian hotel include concierge services and a television in a common area.
Grab a bite to eat at Brook View Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). English breakfasts are served on weekdays from 7:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Brook View Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

Arabic, Catalan, English, French, Polish, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee 7:30 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 11.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Brook View Restaurant

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • DVD player
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (6:30 AM - 11 PM) and Saturday - Sunday (7:30 AM - midnight)
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 11.50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Brookside Chester
Brookside Hotel Chester
Brookside Hotel
Brookside Hotel
Brookside Chester
Brookside Hotel Chester

Brookside Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 151 out of 369 reviews" "
Rating 8 - Good. 152 out of 369 reviews" "
Rating 6 - Okay. 50 out of 369 reviews" "
Rating 4 - Poor. 15 out of 369 reviews" "
Rating 2 - Terrible. 1 out of 369 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities
needs updating but the staff are excellent and the breakfast was really good
Stayed 2 nights in Aug 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spotless room comfortable beds very friendly and helpful staff fantastic food we will definitely be visiting again
Stayed 1 night in Jul 2024

6/10 Okay

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was perfect only fault was the water was cold
Stayed 1 night in Jun 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Amenities
I loved this Hotel. Very welcoming and friendly. I particularly liked the fact that the breakfast was freshly made to order and piping hot, no lukewarm buffet. Good evening meal options also. Within a mile to Chester town to walk or staff will call you a taxi. Will definitely return
Stayed 2 nights in Jun 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Single traveller perfect for my requirements. Doesn’t have any great pretensions but why should it. Very friendly and helpful staff. Will return.
Stayed 1 night in Jun 2024

10/10 Excellent

Cameron

Stayed 1 night in Jun 2024

8/10 Good

Kevin

Stayed 1 night in May 2024

6/10 Okay

James

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely independent hotel worth a visit.
I had a pleasant one night stay. It was clean and tidy, the shower was a little feeble but it did the job! Breakfast was very nice and the staff always willing to help. Would definitely stay again.
Stayed 1 night in Mar 2024

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, room clean but small. Comfortable lounge area
Stayed 1 night in Mar 2024

10/10 Excellent

ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Reception, Housekeeping and Restaurant team. Comfortable unpretentious hotel without that corporate blandness. Great breakfast and WIFI.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and courteous staff. Clean and well equipped.
Stayed 1 night in Mar 2024

10/10 Excellent

Nikolaos

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice stay for 1 evening. Had evening meal which was delicious
Stayed 1 night in Feb 2024

10/10 Excellent

Dawn Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

mark

Stayed 1 night in Jan 2024

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo room
Had the solo traveller room although it was a small room it had everything you needed. Ensuit bathroom was good size. Bed was a queen size which was big enough for one.
Stayed 1 night in Dec 2023

6/10 Okay

Samantha

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Mixed review
I received a really warm welcome on arrival and was directed to my room. The building has a lot of character, however, this does mean a lot of creaky floorboards. I stayed in an economy room. As such, it was tiny, but ample for one night. The bathroom was clean, the shower was hot with sufficient water from the shower head. Fabulous cooked breakfast, catered for my gluten and dairy allergy without prior notice. Negatives - Bald patches in the carpet. The bed was hard and very uncomfortable. The room was hot (it's December, so this shouldn't have been an issue!). I had to open the window overnight which exacerbated the noise from the traffic outside. On top of that, the duvet was thick, hot and heavy. I think I spent most of the night awake! The floorboards creaked from the room above. Walls are thin, so when the person next door comes in or goes out, it sounds like they are in the room with you! The beeper on the door is loud, so when your neighbour doesn't shut the door properly, it can go on for ages. All in all, the staff are great and the breakfast was lovely, but it's not enough to make me want to stay again.
Stayed 1 night in Dec 2023

8/10 Good

Pauline

Travelled with group
Liked: Cleanliness, staff & service
Lovely Hotel, cosy, friendly and helpful staff. Convenient ten minute walk into the town centre. Breakfast was ok. Evening meal was ok, far too salty. Rooms need updating, decor a bit tired and dated. Parking very tight but thankful there was parking.
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Stayed 1 night in Dec 2023

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel 15 minutes walk into Chester. Staff very freindly and helpful. Lovely breakfast. Free parking on site.
Stayed 1 night in Dec 2023

10/10 Excellent

lesley

Stayed 1 night in Dec 2023